Yelp Employee Reviews about "free food"
Updated Jan 20, 2021
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Found 276 of over 3K reviews
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Approve of CEO
Jeremy Stoppelman
1,702 Ratings
Pros
"Fun culture, free food, good money" (in 277 reviews)
"Amazing culture and great people" (in 199 reviews)
Cons
"Uphill battle having to constantly convince business owners that Yelp is not this corrupt monster of a company" (in 248 reviews)
"All cold calls, lots of burnout" (in 80 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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Reviews about "free food"
Return to all Reviews- Current Employee★★★★★
Pros
The coworkers, free food , free coffee
Cons
Everything I ha the it
Continue readingThank you for letting us know how you've been feeling. We strive to make our employees feel valued with unique perks like fully-stocked kitchens and on-site baristas, but understand that there is always room to grow and learn from what our employees have to say. The last thing we want to is to make any one of our teammates feel like they are in an environment in which they can't speak up. If you feel like your concerns are not being heard, please email us at employeefeedback@yelp.com so that we can find a way to support you.
- Former Employee, more than 1 year★★★★★
Pros
-The culture was great(free food in kitchen, benefits, mostly young people, LGBTQ+ friendly, lots of happy hours and team outings) -Opportunities to make money(Compared to other sales job, earning a decent base with the ability to make commission is always nice) -Work life balance(Upper Management respects hard work but doesn't push you to stay late, in fact they encourage people to leave when the work day is done)
Cons
-Cold Calling sales(That's the job.. nothing more, nothing less. No matter how management wants to sugarcoat it, it's a grind) -Territory luck(If your territory is a major urban area where there are simply more yelp users, it will be easier to convince business owners to buy ads. Management will say that no matter where your territory is, you can make 40K in revenue monthly, but that's simply just not true, and they know it too.) -Some nepotism(Managers seem to say who gets what territory is dependent on luck to an extent, but they can choose who gets where. If they simply like/dislike a person, that will dictate who gets what territory. People should be rewarded on a mix of revenue/effort.)
Continue reading - Former Employee★★★★★
Pros
Free food Taught you to be relentless
Cons
Compared numbers of people selling in rural areas vs dense cities. A lot of management should not be running teams. Need more experience.
- Former Employee, more than 1 year★★★★★
Pros
- Free food - Energetic office environment - Off-site events and beer on tap every day after work - You are in charge of your own success
Cons
- VERY metrics based... in the eyes of management, even if you are meeting/exceeding your quota, there's always something you could be doing better - Hard sell... you are contacting business owners who have been contacted by Yelp countless times. - Low base pay and no commission during ramp up time - Extremely hard to hit quota, especially in COVID times
Yelp Response
Thank you for your feedback! We're happy to hear that Yelp was a great place to get your foot in the door and launch your career in sales. The managers at Yelp are devoted to the career growth of each individual here. Sometimes that can look like various one-on-one conversations throughout the day, and setting sales quotas that encourage people to continually improve. While this environment is inspiring for most, we understand that it may not be for everyone. Listening to the concerns of our employees is a crucial step to helping us improve Yelp for everyone, and we're thankful for your help with those efforts.
- Former Contractor★★★★★
Pros
Fun culture, free food, good money.
Cons
Wish they had better benefits
- Former Employee, more than 3 years★★★★★
Pros
Free food, free health benefits and gym membership
Cons
"Yelp Kool-Aid" is a real thing. Stocked kitchen and kegs after work drew you in. Once you settle in, you'll start to notice the culture is terrible. There is discrimination is all aspects (age, gender, race, what school you went to, what sorority/fraternity you were in, etc.). You advance and get favored if your manager likes you (based on the above criteria). This includes better/bigger territories, promotions, etc. They claim that they believe in work/life balance, when truly, as a manager, we were given tasks to do OUTSIDE of work on our own time almost every day. We were required to show up extremely early and stay extremely late to get things done. I would often get criticized for using PTO or sick days, even though I never went over my allotted balance. The expectations as a manager were extremely unrealistic, and the compensation definitely made it not worth it. If you have sales experience, I highly recommend that you DO NOT work here. You will be brain washed, with upper management telling you to blame everything on yourself and that everything that goes wrong is your own fault. They don't care about their people, not one bit. Oh, and one last thing: They laid off people via a pre-recorded video with 0 days notice, 0 transparency.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Free food in the office
Cons
Lots of misleading sales that "aren't condoned nor encouraged by Yelp" but still regularly take place(with everyone from managers to directors being aware of them) including not fully explaining the product to clients, not divulging information about the charges they would recieve and pressuring potential clients. Work climate is like a fraternity with drug use outside of work at work outings...etc. There is a great business insider article about all of this, I encourage everyone to read before starting. It is extremely accurate.
Yelp Response
Thank you for taking a moment to let us know how things went during your time at Yelp. We are happy to hear that you enjoyed the free food in our offices before COVID-19, but we are concerned to hear that you feel that the needs of our clients are not being considered during the sales process, and that honesty is being compromised in the interest of profits. This behavior is completely against our policy and like you mentioned, is not representative of Yelp's values. We encourage employees to speak up against this behavior without fear of retribution, and have even implemented systems to allow employees to report workplace behaviour anonymously. We invite you to send us more details about your experience at employeefeedback@yelp.com so we can look into this further. We want everyone to feel good about the work they are doing, and to have the tools they need to succeed in an ethical manner that serves our clients best. We're thankful for your contributions to the team and wish you the very best of luck in your next role.
- Former Employee, more than 1 year★★★★★
Pros
Free food. Lots of co workers. Teach you sales tips
Cons
High pressure to produce sales results.
Continue readingYelp Response
Thanks for sharing your experience! It sounds like you found a good number of things to love about Yelp during your time with us as an Account Executive. The Sales Development Program is one that many new AE's truly appreciate and love, and we're glad to hear that you did, too. Thank you for your feedback around feeling pressured during your time in the role. We always encourage our team members to lean on their managers when they are feeling like additional support is needed. We're here to provide additional coaching and support to help you succeed! We're always listening to the concerns of our employees to make Yelp a great place to work, and your feedback helps us take another step in that direction. We're thankful for your contributions to the team and we wish you the best of luck in your next role!
- Former Employee, less than 1 year★★★★★
Pros
health benefits, friendly coworkers, fringe benefits like free food
Cons
hard sell, low commission, boring to cold call, recycled leads
- Current Employee★★★★★
Pros
Benefits the environment and free food
Cons
Cold calling hard to sale in a pandemic
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