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Yext

Engaged Employer

Yext

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Yext Employee Reviews about "team"

Updated Oct 1, 2022

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Found 117 of over 612 reviews

4.0
76%
Recommend to a Friend
82%
Approve of CEO
Yext Chairman and Chief Executive Officer Mike Walrath
Mike Walrath
358 Ratings

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a 

Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Reviews about "team"

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  1. 5.0
    Current Employee, less than 1 year

    Great, Growing Company!

    Sep 24, 2019 - Recruiting Operations Analyst in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Engaged/hands-on leadership with an exciting, innovative product that the employees are truly passionate about - Weekly company-wide meetings led by our CEO/Leadership team in which employees are kept in the loop on all organizational announcements/product releases - Tremendous growth/inclusive culture - Great health benefits, unlimited time off (for Salaried employees), free snacks, daily Seamless credit, Pizza & Beer Fridays!

    Cons

    The NYC office is a bit cramped due to the growth we've been experiencing, but we are moving locations early next year to accommodate this!

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  2. 5.0
    Former Employee

    Great Company

    Jul 26, 2021 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was a great company culture and the perks were awesome. The location of the office is awesome as well

    Cons

    very high expectations from the management team and you are always replaceable is how the sales floor felt.

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  3. 2.0
    Former Employee, more than 1 year

    CLOPS (Client Ops)

    Mar 6, 2016 - SMB Client Support Specialist in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    corporate Seamless credit of $13.50/day, 5 kitchens w nespresso machines, those crazy soda machines, Pizza and beer every Friday, A quick walk to Madison Square Park, Company sponsored happy hours.

    Cons

    Speaking in regard to the SMB client support team: I suppose the biggest thing is pay and policy. $40,000 is criminal under payment in NYC. Increase this and change how your sellers are borderline committing fraud and expecting SMB support to keep clients who did not understand how the software works. The job you are requiring reps to do by overturning cancels at such a high daily volume is unfair. Middle management could use some work. A lot of very young Supervisor/Managers so very blatantly feeling their way around procedural development hoping to land on some golden policy and process. Yext tries very hard to emulate Google/CEO tries to emulate Larry, that they overshoot the mark and land somewhere way behind. The general air is very passive aggressive and it's not conducive to startup environments of speed, openness for improvement. development. There's a lot of meetings about things that can simply be emailed. The supervisor knows the product better than anyone but in my humble opinion needs to discoverer than anyone but in my humble opinion needs to discoverer than anyone but in my humble opinion needs to discover how to lead and collaborate with his team. A little more humility and mutual respect will go a really long way.

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    13 people found this review helpful
  4. 1.0
    Former Employee, more than 5 years

    Toxic Culture and Terrible Management/CEO

    Nov 28, 2021 - Product Strategy 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some great people still work there

    Cons

    Management creates an 'us versus them' mentality with competition, the greater market, and anyone who no longer works at the company Incoherent company vision that is not rooted in what customers are actually asking for/want High pressure environment and culture that is quicker to reprimand than reward Lack of diversity; all of the D&I efforts are lip service that have little backing from the executive team High amount of employee churn Terrible morale

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    13 people found this review helpful