York Risk Services Group Reviews | Glassdoor

York Risk Services Group Reviews

Updated May 30, 2018
189 reviews

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2.3
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Richard H. Taketa
70 Ratings

189 Employee Reviews

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Pros
Cons
  • "Through much hard work of the upper management they have made a huge difference in making us ONE YORK" (in 13 reviews)

  • "Very low pay for the amount of hours required" (in 8 reviews)

More Pros and Cons

  1. "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at York Risk Services Group full-time (Less than a year)

    Pros

    Happy workplace, managers are helpful

    Cons

    None that i can name at this point


  2. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at York Risk Services Group full-time

    Pros

    Work life balance, flexibility with hours

    Cons

    Not much opportunity for growth

  3. Helpful (2)

    "Associate Claims Exminer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at York Risk Services Group full-time

    Pros

    Laid back company. Has fun events

    Cons

    Bad training programs for new employees.


  4. Helpful (2)

    "Turnover happens for a reason. 1.5 stars. Former WC Adjuster. Over 5 years with company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Workers Compensation Claims Adjuster
    Former Employee - Workers Compensation Claims Adjuster
    Neutral Outlook
    Disapproves of CEO

    I worked at York Risk Services Group full-time (More than 5 years)

    Pros

    Work at home option , benefits are decent, pay can be decent but only comes with a higher work load that won’t be sustainable long term, coworkers all and all are very nice and will help out as they are all in the same boat as you, sprinkle of good managers here and there.

    Cons

    York was bought out by a private equity firm a few years back. Need I say more? The turnover at a major Workers’ Compensation hub I worked at was crazy. 98% of the positions from regional claim director down to medical only adjusters flipped AT LEAST once or was not replaced as coworkers left for one reason or another. ~ 7/12 lost time WC adjusters left in my year. I do believe some of the more positive reviews on Glassdoor may be a bit suspect or left by very new. Management above the director level obviously has a significant bonus component to their salary ,toed to reaching unrealistic production goals. 1 to 1.5 % salary increases are standard. 2% was the highest (hey the recession is over!)

    Advice to Management

    Improve and streamline your process and workflow management, I believe York has hit a wall concerning how much and individual can do. The claim flow process is over engineered and is hurting productivity and moral. Keep it simple and focus more on IT (Never hurts to have working phones and email and computers).


  5. "Claims Examiner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner in Rancho Cucamonga, CA
    Current Employee - Claims Examiner in Rancho Cucamonga, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at York Risk Services Group full-time (More than a year)

    Pros

    Alternate work schedule allows one day off every 2 weeks

    Cons

    Too many audits to maintain.


  6. Helpful (1)

    "All.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brentwood, TN
    Former Employee - Anonymous Employee in Brentwood, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at York Risk Services Group full-time (Less than a year)

    Pros

    A place to work ... Weekends off, coworkers makes your days a little better. needed to write at least twenty words.

    Cons

    You need to be liked or they will make sure to torture you till you leave, no advancement theres people with over 5 years doing the same.. they don’t care about employees they need you to do whatever you need to do and call it a day... they make you feel little.. a company with a bunch of names ( that tells you that they are hiding something) and they will never bother on reading these reviews because they gonna judge you they won’t do any to improve, they just need their money.

    Advice to Management

    Manager good, supervisor if they don’t like you they make you leave.


  7. Helpful (2)

    "A Let Down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Dallas, TX
    Current Employee - Claims Representative in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at York Risk Services Group full-time (Less than a year)

    Pros

    Most of the people working there are great. The flexibility is pretty good. Location is decent. That’s all I can think of.

    Cons

    Sooo many. Some you won’t even notice until 3+ months in. Way too much work. Lack of structure. Unrealistic metrics. Oh and only 1-2% salary increase per year. Only a few of decent managers. They will let their clients chew out the adjusters knowing that the client is wrong. Your intelligence will be insulted on a regular. They will never have enough staff to properly run the biggest clients claims. They will hire you for one role - then push another role on you without additional compensation. It will start off feeling decent, then it will go downhill all of a sudden. Newbies, you all will see it soon.. I’m sure it feels okay- for now

    Advice to Management

    Focus on the employees. Make them feel good & appreciated so that they produce good work instead of taking time out looking for another job. Don’t focus on little things or pick on small things. Y’all have talent there. Don’t run them out the door... if they aren’t making their way towards it already. Remember the stress of handling a blown up desk. Remember that everyone there is just human- just like you.

  8. Helpful (1)

    "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good people to work with

    Cons

    Management is oblivious to how long tasks take. Expectations are too high.

    Advice to Management

    pay attention to what your workers are working on and how long it takes to complete tasks


  9. Helpful (5)

    "Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Dublin, OH
    Current Employee - Claims Adjuster in Dublin, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at York Risk Services Group full-time (More than 3 years)

    Pros

    Not much... Benefits are decent.

    Cons

    Basically everything. Management doesn't care, and you end up having to do their jobs. They do not care about their employees whatsoever, god forbid you have a medical condition, you get nothing but hatred from them. Dont work here unless you like having mental break downs and go home almost in tears daily from the toxicity of this place. It is just awful. There is maybe one decent manager, if you arent assigned to said managers team, don't expect much if anything at all. You are a number, not a person.

    Advice to Management

    Fire all of them.


  10. "Workers Compensation Benefits Coordinator w"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at York Risk Services Group full-time (More than 3 years)

    Pros

    Health insurance benefit. 401k.

    Cons

    Lack of training and company culture.

    Advice to Management

    Develop a strong and coherent training program.


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