York Risk Services Group Reviews | Glassdoor

York Risk Services Group Reviews

Updated March 20, 2017
145 reviews

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Full-time Part-time

2.9
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Richard H. Taketa
51 Ratings

145 Employee Reviews

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Pros
Cons
  • Through much hard work of the upper management they have made a huge difference in making us ONE YORK (in 13 reviews)

  • Sales team makes promises to client that adjusters want to deliver but case load won't allow it (in 7 reviews)

More Pros and Cons

  1. "Claim Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at York Risk Services Group full-time

    Pros

    Company is listening to its workers and clients by improving quality standards and requirements in line with other TPA's in the industry.

    Cons

    Change can be difficult to implement and get support of upper management.

    Advice to Management

    Devise a better system for system and work flow enhancements. Key ideas and changes affecting claims staff which can have tremendous positive affects on not only work flow but overall morale are caught up in the ticketing system for months to years.


  2. "claims"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at York Risk Services Group full-time (More than a year)

    Pros

    Not any pros other than working there is a job

    Cons

    Continually short staffed, high demands of volume work in limited time, strong negativity

    Advice to Management

    Take a realistic look at the work force you have and balance the work with a reality check, not through the "numbers"


  3. "Good people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at York Risk Services Group full-time

    Pros

    Overall, the Austin office of York has some of the nicest people I've worked with, many of whom have been with the company for more than 20 years (starting from when it was previously JI Companies). Most everyone is approachable and looks out for their teammates.

    Cons

    There is not a lot of room for growth, which was one of the reasons I left. In many respects, it was a good ol' boys club, with only one female in leadership locally.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Field Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Adjuster in Tallahassee, FL
    Former Employee - Field Adjuster in Tallahassee, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at York Risk Services Group full-time (More than a year)

    Pros

    Flexible schedule, multiple claim types to handle, great management in place. I was there until 2012.

    Cons

    Poor salary, expensive and poor benefits, on-call for field claims.


  6. Helpful (1)

    "Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Southfield, MI
    Current Employee - Case Manager in Southfield, MI
    Recommends
    Positive Outlook

    I have been working at York Risk Services Group full-time (More than 8 years)

    Pros

    Great support from management, spirit of cooperation among case managers, office staff..

    Cons

    Stress of meeting report deadlines often requires evening, weekend work. Pressure of referral sources expecting case resolution.


  7. "Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Mineola, NY
    Former Employee - Claims Adjuster in Mineola, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at York Risk Services Group full-time (More than 3 years)

    Pros

    Almost paid a living wage

    Cons

    It's claims, there is rarely if ever a pleasant call.

    Advice to Management

    Listen to young employees about creating claims software


  8. "Claims"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Examiner in Detroit, MI
    Former Employee - Claims Examiner in Detroit, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at York Risk Services Group full-time

    Pros

    Love the people. Great team effort by co-workers.

    Cons

    Unrealistic caseloads when factoring in daily tasks

    Advice to Management

    Spend time with employees to understand actual day to day tasks


  9. "Specialized Loss Adjusting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at York Risk Services Group full-time (More than 8 years)

    Pros

    Nice co-workers - and a decent 401k thru Vanguard.

    Cons

    Not allowed to speak to co-workers, very poor management/leadership/training, favoritism over professionalism, if you're not "in the old boys club" - then you are an outsider and treated as a step child. Medical benefits are VERY EXPENSIVE.

    Advice to Management

    Treat everyone equally. Actually allow the "OPEN DOOR POLICY" rather than looking down upon those who use it. BE HONEST. SET AN EXAMPLE, do not act like a spoiled child.


  10. "Do the waste your time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Not a lot of process. Opportunity to make changes to improve the department.

    Cons

    Work life balance. There were unreasonable deadline. You feel like your on an island with little help from IT.

    Advice to Management

    Listen to your employees about changes that could help the organization.


  11. "Learn a lot - low pay"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at York Risk Services Group full-time

    Pros

    Learned a lot..the job was never boring.

    Cons

    Very low pay for the amount of hours required. Lots of turnover.



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