Youth Villages Reviews | Glassdoor

Youth Villages Reviews

Updated September 15, 2017
388 reviews

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388 Employee Reviews

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Pros
Cons
  • Work life balance is definitely a challenge in this field (in 57 reviews)

  • The extremely high turnover rate means you are perpetually understaffed (in 28 reviews)

More Pros and Cons

  1. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overnight Teacher Counselor in Memphis, TN
    Former Employee - Overnight Teacher Counselor in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Youth Villages full-time

    Pros

    Fufilling at times, Gained leadership experience

    Cons

    Hours, Atmosphere, Emotional Toll, Not for everyone. The people who work in Operations are not the problem; however, the employees who actually work with the children are the problems. It is unfortunate for the kids.

    Advice to Management

    Be professional!

    Youth Villages Response

    Apr 24, 2017 – Youth Villages

    Thanks for your feedback. Many of our senior leadership team began their careers as teacher/counselors on a residential campus. Frontline staff are so important to the children who need us, and many... More


  2. Helpful (2)

    "Run!!!!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor in Memphis, TN
    Former Employee - Counselor in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Youth Villages full-time (More than a year)

    Pros

    Flexibility (ability to work from home)

    Cons

    Hours!!!!!!!!!!!!
    Caseload
    Management
    Salary for the amount of work you do.

    Youth Villages Response

    May 22, 2017 – Youth Villages

    If you like running, we have a great wellness/fitness program for staff...:) Seriously, we're committed to helping our direct care staff achieve a proper work/life balance. We have probably the... More

  3. Helpful (3)

    "churn and burn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transitional Living Specialist in Woburn, MA
    Former Employee - Transitional Living Specialist in Woburn, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Youth Villages full-time (More than a year)

    Pros

    I learned a lot about resources in the community. I made a huge difference in the lives of my clients.

    Cons

    Terrible support from supervisors/managers. Only the most compliant to management get promoted, whether they're good at the job or not. If you actually get your job done well and get your paperwork in, they leave you in the field, because someone has to do it. Toxic company culture. Watch what you say in the office, even if you think no one is listening.
    No regard for work/life balance. They just churn through recent college grads, but that seems to be their model. The most abusive miserable place I've worked, and employees from around the country agree. Be careful.

    Advice to Management

    No point in giving advice, some PR person in Tennessee will just respond with how this work isn't for everyone.

    Youth Villages Response

    May 16, 2017 – Youth Villages

    So glad you feel you made a difference for the young people in the program. That's the most important thing. Employees who have concerns with their supervisors always have avenues to express... More


  4. Helpful (1)

    "Can't imagine being anywhere else!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - YVLifeSet Specialist in Columbia, TN
    Current Employee - YVLifeSet Specialist in Columbia, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Youth Villages full-time (More than a year)

    Pros

    Flexible schedule, work/life balance, fairly compensated, tuition reimbursement, support from management in my pursuit of my MSW, manager who cares about staff, useful curriculum with clients, company laptop makes paperwork fast! Great mental health benefits, good medical benefits, work culture that cares about the youth and the employees

    Cons

    scheduling according to the availability of the client

    Advice to Management

    As a front line staff I love to hear, "Great job!" and "How can I help you improve your situation?" I really have no complaints.


  5. "Youth village"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Youth Villages full-time

    Pros

    There isnt any good words for this place they lie the pay is reather you know the right person or not

    Cons

    They get lots of money from medacade sad noone has took the time to look into this place kids for cash...shut it down


  6. Helpful (1)

    "Run! Worst experience EVER!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transition Specialist in Charlotte, NC
    Former Employee - Transition Specialist in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Youth Villages full-time (More than a year)

    Pros

    The only pro at this agency and in my position was changing children's lives by providing them with the life skills to become independent young adults.

    Cons

    Management treat you unprofessionally. It's evident they don't trust their workers and micro manages to the point They will question about a gap in your schedule as though you aren't traveling from one client to another during the peak traffic times in Charlotte. Their only concern is money!!!!! They don't care about their employees nor do I believe they truly care about the youth that were being served since they admitted inappropriate youth who would of benefited in services that were more suitable for their needs. There is a high turn over rate which is a reflection of the incompetent leadership that does not know how to manage or lead. Any concerns brought to management are swept under the rug. They do not support their staff. Very unhealthy work environment. I've been in this field for 10 years and I've never experienced this amount of incompetence in leadership roles! In all my years this is by far the worst agency I have EVER worked for! I wish I knew about GlassDoor before I accepted their offer because the reviews don't lie! There's so many layers of dysfunction, from the head to the tail and going to HR with concerns don't bring about change either!
    Pay=HORRIBLE! I was making what I made 10 years ago straight out of college, left and my experience and education was rocognize by the right agency! They have high demanding timelines/deadlines, no work life balance and after being exhausted from it all with little pay don't you look for any "real" support from your supervisor!
    This agency needs a restart, shift all management out and bring in people that can truly manage.

    Advice to Management

    Trust your employees or don't hire them!
    Learn to communicate effectively.
    Treat your employees as human beings!
    Listen to the concerns of your employees and make changes!!
    When you have great employees value them instead of beating them up because in the end your clients are he ones who are suffering!

    Youth Villages Response

    Apr 28, 2017 – Youth Villages

    So glad that your work made a difference for young people. Youth Villages YVLifeset is a research-and evidence-based program that helps young people make a successful transition to adulthood. It... More


  7. "Fine"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Youth Villages full-time

    Pros

    Friendly co-workers and staff, good to work with

    Cons

    Can sometimes require you to get overworked

    Youth Villages Response

    Mar 27, 2017 – Youth Villages

    Thanks for your review! Supportive supervisors and teams are one of the things most people love about our organization. Helping children with serious emotional and behavioral problems isn't easy, but... More

  8. "Youth Villages YVLifeSet Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Youth Villages full-time

    Pros

    The overall culture of youth villages is supportive and one of growth. There are always opportunities for advancement and training.

    Cons

    The pay for direct care works is minimum.

    Advice to Management

    Increase pay for direct care works and supervisors. This will make employees feel better about the challenging work. People will stay longer if they feel well compensated.


  9. Helpful (4)

    "Worst Professional Experience of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Youth Counselor in Memphis, TN
    Former Employee - Youth Counselor in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Youth Villages full-time (More than a year)

    Pros

    There are no pro's at this place

    Cons

    The coworkers were horrendous. My apartment was burglarized twice by coworkers. If you don't suck up to management or have an inappropriate physical relationship with them, you can expect to get the worst schedule. I literally would not wish this experience on my worst enemy. This was the most unprofessional place I have ever worked. TC's are VERY overworked and no one cares. I reported several instances of unethical abuse that happened in my cottage, and nothing was ever done about it. I wish the news would run a story on the atrocities that occur here. These poor children come to YV to escape abuse and in my experience, they continued to be abused at YV. If you have any morals or integrity, DO NOT work here.

    Advice to Management

    Shut this hell hole down.

    Youth Villages Response

    Apr 21, 2017 – Youth Villages

    Your concerns have been taken directly to senior leadership and are being investigated. We may need more details from you. Please reach out to our Human Resources Department or contact... More


  10. "Horrible Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Behavior Youth Counselor in Memphis, TN
    Former Employee - Behavior Youth Counselor in Memphis, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Youth Villages full-time (Less than a year)

    Pros

    Making a difference in children's lives

    Cons

    Lack of teamwork, micromanaged, incompetent managers, high turnover rate, unprofessional staff, excessive paperwork, switch and bait pay, staff lack of concern and compassion for the youth/mistreatment (poor sweet peas) Don't work at Youth Villages new graduates you will regret it! The only people writing good reviews is their Youth Villages Staff. Don't believe the hype!!!!

    Advice to Management

    Hire more competent employees who are dedicated to the children and who are not there just for a pay check. Show more empathy for the youth and do a better job of meeting their daily needs.


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