Youth Villages Reviews | Glassdoor

Youth Villages Reviews

Updated February 17, 2017
335 reviews

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Full-time Part-time

335 Employee Reviews

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Pros
Cons
  • Work life balance is definitely a challenge in this field (in 51 reviews)

  • The extremely high turnover rate means you are perpetually understaffed (in 23 reviews)

More Pros and Cons

  1. "Working at YV"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Youth Villages full-time

    Pros

    Great support, beneficial to most kids, learning experience, and can be enjoyable.

    Cons

    Physical demands for restraints are tiring, rent ion rate is terrible, always short staffed, and long hours

    Advice to Management

    Please fix the long hours and try to find a way to change the retention rate.

    Youth Villages Response

    Oct 21, 2016 – Youth Villages

    Thank you for your comments! It’s always nice to hear from a staff while they’re working for us. It’s nice to read you feel supported in your position and you feel your work makes a difference for ... More


  2. "Decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    satisfaction of putting families first

    Cons

    Poor home-work life balance but is improving

    Advice to Management

    Continue to listen to employees, implement more trainings

    Youth Villages Response

    Oct 21, 2016 – Youth Villages

    Hi and thank you for your review! Thanks for putting families first. I understand that this can bring satisfaction as well as stress. The families we help have a lot of needs. Sometimes, when you ... More


  3. "Support Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Youth Villages full-time

    Pros

    Great mission and values. Awesome coworkers

    Cons

    Benefits and pay could definitely be more competitive, especially given the area. As headquarters is based out of TN and cost of living is lower there, they do not understand (nor does it feel like they really try to understand) the differences in other parts of the country. Work life balance is difficult to manage.

    Youth Villages Response

    Oct 25, 2016 – Youth Villages

    Thank you very much for your feedback! I’m glad to read you like your coworkers and job overall. . We would truly love to pay more because you all do amazing work, and your jobs are demanding. As ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Life Set Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Life Set Specialist
    Current Employee - Life Set Specialist
    Doesn't Recommend
    Neutral Outlook

    I have been working at Youth Villages full-time

    Pros

    Relocation assistance and sign on bonus. No direct appointed time to be in office, can work from home some

    Cons

    Too High demands, schedule isn't flexible, jobs not for those with a family. No life and work balance. They ride you too much. Will be working at home late nights

    Advice to Management

    Understand your staff are humans like your youth. They have families and a life beyond work. Be more supportive of working failing employees.

    Youth Villages Response

    Oct 25, 2016 – Youth Villages

    Thanks for your review! Working with young people in the community is demanding, and I’m sorry to hear it seems somewhat overwhelming for you right now. Our YVLifeSet staff work with older ... More


  6. "YV"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Youth Villages full-time

    Pros

    It is a very rewarding service experience. I love going to work every day and I love the people that I get to serve alongside daily.

    Cons

    The food is not very good, but they are working on it. You have to always be on your a game no matter what, but that can be fun!

    Advice to Management

    Keep doing what you're doing! You give the kids all of what you can and the staff there feels the love too.

    Youth Villages Response

    Nov 4, 2016 – Youth Villages

    It’s great to hear you love your job and coworkers! I’m sorry you’re not a fan of the food, but it sounds like you’ve made that known and that you have been provided an answer that the menu is being ... More


  7. Helpful (3)

    "Good place terrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Memphis, TN
    Former Employee - Supervisor in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Youth Villages (More than 8 years)

    Pros

    Good job working with the youth and their families. Some great employees and overall pretty flexible unless work in the field and programs. The focus on the kids and helping them get better and become productive members of society

    Cons

    Management or lack thereof especially in the Admin area. No way to truly move up unless an officer or director endorses you. Don't go by your work ethic but by the way leadership like you. Have lost a lot of great employees due to this. Very low pay for the jobs due to non profit status

    Advice to Management

    Retain great employees and get rid of the ones who are there to make themselves look good...start with your leadership team. Need a complete overhaul. Pay employees at least a cost of living raise and evaluate fairly.

    Youth Villages Response

    Aug 24, 2016 – Youth Villages

    Thanks for your eight years dedicated service to Youth Villages and the children we help! Your feedback is important to us, and we are passing it on to our leadership team. It’s wonderful to hear ... More


  8. Helpful (1)

    "Read The Reviews and Run!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Youth Counselor in Douglasville, GA
    Former Employee - Youth Counselor in Douglasville, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Youth Villages full-time (Less than a year)

    Pros

    There is nothing good about this company. Even if you think helping kids will be rewarding, trust that this is not the route. Find another way to help kids or another way to work in a psychology field.

    Cons

    I was told in my interview that no matter what schedule I am assigned I will have a 16 hour shift every week. I asked what kind of lunch break system is in place for such a long day? He answered two hour lunches. NOT TRUE. You will get zero lunches everyday and even on a 16 hour day! You are expected to eat the food on campus with the kids while watching the kids and waiting on them. The food is worse than what I assume prison food is like. Unhealthy and tastes terrible. If you walk past the fans blowing hot air from the kitchen outside you will catch a scent of something indescribable.

    My first day after training I walked into a room of kids completely unattended. 30 minutes later a kid came out of a holding room ALONE. While I was shadowing I was left with a coworker who was relatively new and he fell asleep. Everything the guy I was shadowing told me to do management would come around and tell me not to do. They would not follow up with an alternative suggestion of what is allowed either.

    Management on the floor had a horrible attitude with me from day one. The only thing I could deduct was that he was mad he didn't interview me? He had no other reason to hate me from the moment he laid eyes on me. If it wasn't related to not interviewing then it was either gender or race related?

    They ask you to come in hours before your shift for a meeting and then afterwards just hang out before your shift starts for two hours not like 10 minutes.

    They hire in large batches and constantly ask if you are going to stay. They all know the company is horrid and are literally expecting half the large new hire group to be gone in months.

    The mental health patients are not the problem. It's management. It's low pay. It's crappy hours and demanding expectations.

    Seriously you will have 16 hour shifts with no breaks. Zero.

    Do not apply to this company.

    Advice to Management

    Fire low end management.
    Pay better.
    Treat your employees like human beings and they will stay.


  9. "Not for Everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great co-workers
    Ability to gain experience

    Cons

    Too political many get promoted based of who they know
    Terrible management
    Don't care about employees

    Advice to Management

    Better training
    Appreciate employees

    Youth Villages Response

    Oct 25, 2016 – Youth Villages

    I’m glad to see you enjoy your co-workers and the work experience you have gained, and I’m sorry you don’t feel supported at work. Since I don’t have information about the program or location you ... More


  10. Helpful (1)

    "It is an OK place to work..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Intervention Specialist in Greensboro, NC
    Current Employee - Family Intervention Specialist in Greensboro, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Youth Villages full-time (More than 3 years)

    Pros

    great experience, great training, family centered, i like my work family.

    Cons

    supervisors are overworked and unable to help in a crisis, basically everyone is overworked and underpaid, they make changes to make things "better" but it usually means working more hours

    Advice to Management

    understand what staff are actually doing before making a change that makes your life easier. somethings do not need to change. lower expectations. decrease driving all over the place

    Youth Villages Response

    Nov 4, 2016 – Youth Villages

    Thank you for your review! It’s nice to hear you enjoy your job and find your work experience valuable! I regret to hear that you find your supervisors aren’t providing you with the support and ... More


  11. "Skills trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Life Skills Specialist in Portland, OR
    Former Employee - Life Skills Specialist in Portland, OR

    Pros

    Experience, coworkers, clients bonds, easy days sometimes

    Cons

    Long hours, short staffed, working holidays, days go by slow



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