Yum! Reviews in Dallas-Fort Worth, TX | Glassdoor

Yum! Dallas Reviews

Updated June 3, 2017
18 reviews

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Dallas-Fort Worth, TX Area

3.8
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Yum! CEO Greg Creed
Greg Creed
4 Ratings

18 Employee Reviews

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Pros
Cons
  • Work life balance suffers do to not being properly staffed due to G&A restrictions (in 9 reviews)

  • Low standards, people are not held accountable, long hours with no break (in 6 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Dallas, TX
    Current Employee - Assistant Manager in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Yum! full-time (More than 5 years)

    Pros

    Great culture and benefits (4 weeks vacation, summer hours, 5 month maternity leave).

    Cons

    Some might consider that the career growth is not as fast as in other places.


  2. "KFC is fun but hard."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager KFC in Plano, TX
    Current Employee - Associate Manager KFC in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yum! full-time (More than 3 years)

    Pros

    Great people to work with! Casual environment and you can wear jeans daily. Treated like adults, people trust you to get your work done. Good work/life balance.

    Cons

    Runs slim, so you have multiple responsibilities. Not a lot of opportunities for advancement unless you have a very traditional career path.

    Advice to Management

    HR has no real presence and coaches need coaching.

  3. Helpful (5)

    "Have to take the good and the bads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Plano, TX
    Former Employee - Finance in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people for the most part
    Great benefits
    Great intent on culture
    Intense
    Global experience

    Cons

    David Gibbs, CFO is the most uncouth person I've had the displeasure to work for. Although the company is touted as the best place to work for minority's that doesn't live true at the corporate level. For all the years I worked for David, the only minority in his corporate staff are from past incumbents. The individuals he hired and promoted looks as though they came out of a Brooks Brothers add. Yum is a great place to work to gain global experience but you have to have a thick skin and overlook the continued disparity.


  4. "Great Cafe!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - User Experience Researcher in Dallas, TX
    Former Contractor - User Experience Researcher in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Yum! as a contractor (Less than a year)

    Pros

    Unbelievable cafe with test food from KFC, Taco Bell, and Pizza Hut.

    Cons

    The cafe adds calories within a week!

    Advice to Management

    Too easy to eat poorly at work


  5. Helpful (1)

    "Best first job ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Keller, TX
    Former Employee - Customer Service Representative in Keller, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Yum! part-time (More than a year)

    Pros

    Friendly Staff, Laid back atmosphere, yummy food (discounts), managers really pitch in when it gets slammed.

    Cons

    Rude customers (about once a week, so not terrible) Late hours, and i seriously can't come up with more than 2 cons.


  6. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Dallas, TX
    Current Employee - Finance Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yum! full-time

    Pros

    Fantastic culture, work-life balance. Managers lead with heart and think through employee career paths. Even if that means managing people out; they're conscious of where people should be going and push in that direction.

    Cons

    Ambiguous. Small corporate offices in most locations so structured career paths not well structured.


  7. Helpful (7)

    "Multiple Above-Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Plano, TX
    Current Employee - Finance Manager in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Yum! full-time

    Pros

    Has the veneer of a quality culture, particularly when the business is performing well. Compensation is decent for a given level or position. International assignments a big plus (though highly disorganized and varies dramatically by position/location).

    Cons

    Highly political environment in which advancement seems little correlated with actual production or skill. You will go nowhere here without a powerful advocate well above your station. And given the high amount of turnover, your advocate may not be there for long. Putting these issues aside, I definitely wouldn't recommend given the state of the business and very real possibility of large-scale restructuring in the near future.

    Advice to Management

    1) Stay clear and consistent with your strategy: most of us have no clue what our strategy is beyond a pretty power point deck.
    2) Retain/hire talent that knows the restaurant business. Far too many 'great pedigree' personnel here that know little about the business and yet still see rapid advancement.
    3) Avoid favoritism and the chummy good 'ole boy network. This issue is closely connected to the above and is the cause of significant turnover.
    4) Be honest and truthful with employees: if the business is performing poorly, avoid blow smoke up our collective butts by talking about 'all the great work' happening or how 'optimistic' you are about the future. Understand, of course, the need to maintain morale and keep employees motivated, but this ends up backfiring when the messaging runs so counter to the obvious consistent results the business is producing and causes employees to mistrust management. Furthermore, have honest conversations with employees about career potential and give actionable development plans required to advance in the organization. This is a BIG issue for many employees: we are planning out our careers and want to know we aren't being mislead. And most of us believe we are.

  8. "Militaristic environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Plano, TX
    Current Employee - Marketing Manager in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good pay, good holiday schedule

    Cons

    Blaming leadership, need someone to blame

    Advice to Management

    Lighten up


  9. Helpful (4)

    "Culture and morale need a boost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Yum! full-time (More than 8 years)

    Pros

    Nice offices, gym and facilities plus cafeteria

    Cons

    Lack of promoting from within

    Advice to Management

    Walk the talk


  10. "smart people, great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Associate Brand Manager in Dallas, TX
    Former Intern - Associate Brand Manager in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Yum! as an intern (Less than a year)

    Pros

    awesome people who you could easily be friends with outside of work. very driven smart culture.

    Cons

    eating too much fast food...??


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