Yum! Reviews | Glassdoor

Yum! Reviews

Updated May 26, 2017
236 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Yum! CEO Greg Creed
Greg Creed
58 Ratings

236 Employee Reviews

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Pros
Cons
  • Heavy workload and little work/life balance (in 8 reviews)

  • Low standards, people are not held accountable, long hours with no break (in 6 reviews)

More Pros and Cons

  1. "Fun on the surface, but beware of politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Yum! full-time (More than 3 years)

    Pros

    - Fun culture
    - Good work life balance
    - Decent compensation packages

    Cons

    - If you work at Yum, you'll have a great time. But know that the fun culture on the surface is only one piece. Politics are RAMPANT at Yum. You won't likely keep your job (let alone move up) if the right people don't see the work you're doing at the right time.
    - Recognition culture is great, but the politics creep their way in again. If you don't constantly recognize other people (even when it's not truly merited) you'll be thought of as a 'bad culture fit'. Recognition should be about the person RECEIVING the recognition, not about the person GIVING the recognition.

    Advice to Management

    Yum would be a great place to work if the office politics and posturing got reigned in. Also, figure out how to make the great recognition culture something authentic rather than a political tool.


  2. "KFC is fun but hard."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager KFC in Plano, TX
    Current Employee - Associate Manager KFC in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yum! full-time (More than 3 years)

    Pros

    Great people to work with! Casual environment and you can wear jeans daily. Treated like adults, people trust you to get your work done. Good work/life balance.

    Cons

    Runs slim, so you have multiple responsibilities. Not a lot of opportunities for advancement unless you have a very traditional career path.

    Advice to Management

    HR has no real presence and coaches need coaching.


  3. "Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Louisville, KY
    Former Employee - Technician in Louisville, KY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Yum! full-time (More than 3 years)

    Pros

    Great company and atmosphere to work in

    Cons

    Can be hard to move up

    Advice to Management

    Create more advancement opportunities


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  5. Helpful (1)

    "Marketing Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Yum! full-time

    Pros

    There are incredibly smart people who who there.

    Cons

    They foster an environment of chaos and back biting. There is very little cooperation between teams... its all just a competition to get promoted with no regard for the state of the business or your teams

    Advice to Management

    Choose a path. So much time and energy are wasted because of poor leadership and indecisiveness.


  6. "Good Structure - Poor Regional Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Colville, WA
    Former Employee - Cashier in Colville, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Yum! part-time (More than a year)

    Pros

    Employees and store managers I worked with were fantastic, easy-going, competent, and made it an enjoyable experience. Working as a cashier was a fun job that helped provide more than enough compensation for me at the time. There were good systems in place for conflict resolution and excellence/dealing with secret shoppers or inspections.

    Cons

    The store I worked in was permanently under-staffed due to questionable forecasting/advice that can be traced back to a combination of the store's general manager and the regional manager. We often had lunch or dinner rushes with only 3 or 4 people on shift, which led to large customer wait times and complaints.


  7. "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    I worked at Yum! full-time (More than 5 years)

    Pros

    Amazing Company to work for

    Cons

    Not as easy to get a promotion


  8. "Managing Director of Operations"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Louisville, KY
    Former Employee - Anonymous Employee in Louisville, KY

    I worked at Yum! full-time (More than 5 years)

    Pros

    they had create opportunities for growth in the food industry

    Cons

    No opportunities outside the food industry

    Advice to Management

    Look for great talent within the organization


  9. "Executive Assistant and Contract Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant and Contract Administrator in Fort Lauderdale, FL
    Current Employee - Executive Assistant and Contract Administrator in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yum! full-time (More than 10 years)

    Pros

    International company with great culture, great benefits, and great location

    Cons

    Relocating out of South Florida


  10. "Good salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good salary benefits and work life balance

    Cons

    Not structured , Franchise management

    Advice to Management

    Focus on current ERP systems


  11. "HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Specialist in Frenchs Forest, New South Wales (Australia)
    Former Employee - Training Specialist in Frenchs Forest, New South Wales (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company had a flexible working environment that allowed ease of managing a work life balance. There is a great reward and recognition progamme.

    Cons

    Promotion at times felt focused on tertiary qualifications over the best person for the job.


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