ZAGG Reviews | Glassdoor

ZAGG Reviews

Updated April 25, 2017
79 reviews

Filter

Filter

Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Randall Hales
43 Ratings

79 Employee Reviews

Sort: Popular Rating Date

Pros
  • I got to work in a great work environment and assist in opening up a new location to Cedar City (in 8 reviews)

  • The rapid growth has some great people coming on board (in 8 reviews)

Cons
  • Workload can be challenging for some but work/life balance is maintained (in 5 reviews)

  • Company is experiencing a substantial decline in staffing and sales resulting in an enormous change to stocks (in 3 reviews)

More Pros and Cons

  1. "Global Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Financial Analyst in Kalamazoo, MI
    Current Employee - Global Financial Analyst in Kalamazoo, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZAGG full-time (More than 5 years)

    Pros

    Great taking care of both its employee and customers

    Cons

    Not found yet since mophie merged with ZAGG.


  2. "Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at ZAGG full-time (More than a year)

    Pros

    Very linear management style, good ideas can and do come from everywhere.

    Cons

    Little in the way of innovation.

    Advice to Management

    Take risks.


  3. "do not recommend."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate and Mobile Repair Technictian in Bethesda, MD
    Former Employee - Part Time Sales Associate and Mobile Repair Technictian in Bethesda, MD
    Doesn't Recommend
    Negative Outlook

    I worked at ZAGG part-time (More than 5 years)

    Pros

    If you are the type that likes to sell and deal with rude and problematic customers then this is the position for you.

    Cons

    benefits and bonuses are only offered to managers and hire ups. If hired on for part time employment, you will be working full time hours and overtime but not receive the extra pay for doing so.

    Advice to Management

    people are human beings, don't deny them time off or benefits. do not cheap out on the quality of products to make a quick sale.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great place to work and grow"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Taylorsville, UT
    Former Employee - Anonymous Employee in Taylorsville, UT
    Approves of CEO

    I worked at ZAGG (Less than a year)

    Pros

    Support is good from all areas
    Really care about employees
    I learned a lot being there

    Cons

    Some confusion from upper management, but always got resolved


  6. "Good company (some management issues) but where does the company go"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZAGG full-time (Less than a year)

    Pros

    If you are just looking for a day in and day out job where you can spend time with your family this is a good place. This feels more like 3.5 stars though.

    -Compensation is decent at least in my position.

    -Nice benefit you get off every other Friday if your goal are hit

    -Senior Management is positive

    -Efforts have been made to improve working conditions

    -Free product

    Cons

    -We seen to have hit product maturity where can we really go from here?

    -Company gets into markets that are hard to get a decent ROI because of market saturation with mediocre products.

    -Middle management is lackluster and puts pressure on smaller things missing the bigger picture.

    -A lot of the goals are bases on revenue and people focus on that rather than providing the best customer/user experience

    -I feel that I have been treated fairly by supervisors

    Advice to Management

    Consider looking at the goals of teams and judge are there goals are really what is best for the company in the long term rather than worrying about the short-term stock price. What are people are really incentivized to do?


  7. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Portland, OR
    Former Employee - Sales Associate in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ZAGG part-time (Less than a year)

    Pros

    Easy to get the job, no strict policy on piercings or hair colour

    Cons

    Very stressful, hard to hit commission, loyalty program was confusing and over complicated, high turnover rate, schedules were posted last minute.

    Advice to Management

    Get rid of the loyalty program. It confuses and angers customers and stresses the employees otu.


  8. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fair Oaks, CA
    Former Employee - Anonymous Employee in Fair Oaks, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ZAGG full-time (More than a year)

    Pros

    Great CEO leadership, vision and the ability to establish transparency throughout the organization. Culture and values are clearly defined and the company executes by providing a fun and friendly working environment.

    Cons

    Employee retention measures are lacking, and the company continues to reorganize sales, marketing and product development, far too frequent. 90%+ of ZAGG's employees are based in Utah, and they lack the technology and communication tools to sufficiently support remote employees. They claim to be a global-driven company, but the lack of infrastructure and support can be frustrating.

    ZAGG is a publicly traded company, and the sales executive's management decisions are often driven by quarterly results...indicating short term strategies and tactics.

    Advice to Management

    Continue to focus on unique and marketable products, trust in your employees, and maintain a commitment to a long term strategy. Continue to practice your core values and don't deviate from them when the business pressure jumps up.


  9. "I Love This Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZAGG full-time (More than 3 years)

    Pros

    Zagg operates in a fascinating, fast-paced industry. There's always a lot happening, and it's exciting to be here. The culture is excellent, and I have a good work/life balance. The current executive team has real vision and is taking Zagg in the right direction. They actively look for ways to improve the lives of their employees.

    Cons

    The different departments can feel isolated, and communication between departments is poor (something they're working on). There's always a lot of change (pro and con).

    Advice to Management

    Find more effective ways to encourage inter-departmental communication. Hold people accountable for communicating effectively with their peers.


  10. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Ogden, UT
    Former Employee - Sales Associate in Ogden, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ZAGG (More than a year)

    Pros

    A great organization to work in, great people and product line.

    Cons

    Company with growing pains and communication issues.

    Advice to Management

    Continue the course - great future ahead.


  11. "Pros and Cons depend on your location!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Saint Louis, MO
    Former Employee - Sales in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at ZAGG part-time (More than a year)

    Pros

    Fun working environment, free shields every now and then, challenging sales!

    Cons

    My location's owners did not live in the same state as the booths they owned and did not look out for their employees. They tried to mess over employees financially to save themselves money.

    Advice to Management

    Nothing - my con was a specific location problem.


Showing 79 of 84 reviews
Reset Filters