ZOLL Medical Reviews in Pittsburgh, PA | Glassdoor

ZOLL Medical Pittsburgh Reviews

Updated April 25, 2017
41 reviews

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Pittsburgh, PA

3.3
Star Star Star Star Star
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Approve of CEO
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Jonathan A. Rennert
4 Ratings

41 Employee Reviews

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Pros
  • Great Company with Great People (in 10 reviews)

  • Great product, great people looking to make a difference and save lives (in 10 reviews)

Cons
  • There is little to no communication (in 5 reviews)

  • Since there is an extremely high turnover of sales reps, this can leave an SSR having 2-3 full time positions making on salary (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Business Process Improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at ZOLL Medical full-time (More than 8 years)

    Pros

    Great people. Great Boss.

    Cons

    Too many secrets. No bonus structure. Sales run company.

    Advice to Management

    Let teams know what is going on. Do not run company to benefit the sales force. Run it as a business with sales being compensated accordingly after money is brought in the door.


  2. "Technical Support Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in Pittsburgh, PA
    Current Employee - Technical Support Specialist in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ZOLL Medical full-time (More than 3 years)

    Pros

    Decent wage, Overtime always available, decent benefits. Enjoy helping patients.

    Cons

    Not much opportunity to move up.

    Advice to Management

    Communication could be much better.


  3. Helpful (1)

    "Your turnover is high, because you don't care about employee opinions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reauthorization Specialist in Pittsburgh, PA
    Former Employee - Reauthorization Specialist in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ZOLL Medical full-time (More than a year)

    Pros

    Decent pay, overtime was available (when they weren't going under), building is beautiful.

    Cons

    They preach advancement, but when someone wants to switch departments or move up, they are deterred. They don't care how much workload is put on someone, as long as their numbers are good. They were so secretive about things, wouldn't inform sales field of major changes that effected them to avoid "disruption". Would never recommend someone a job here, unless you like being miserable and overworked every day.

    Advice to Management

    Don't make promises you can't keep. Being over worked and underpaid is a recipe for disaster. Stop with the politics and rewarding people who don't deserve it, and start caring about how your employees feel, then maybe your turnover wouldn't be so high. When someone asks for help with advancement to another department, they couldn't be more negligent, which is what they preached from day one.


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  5. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collector in Pittsburgh, PA
    Current Employee - Collector in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZOLL Medical full-time (More than a year)

    Pros

    Most of the management is not overbearing or micro manage people.

    Cons

    Software systems archaic but they have been making improvements. No bonus structure for employees but management does.

    Advice to Management

    Bonus structure for collectors may benefit you


  6. "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Technician in Pittsburgh, PA
    Current Employee - QA Technician in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZOLL Medical full-time (More than 3 years)

    Pros

    Time off, friendly people, decent bosses
    Beautiful building

    Cons

    Some favoritism shown bosses hire their friends or promote their friends

    Advice to Management

    Reward people who work hard not just people who are there. Put a stop to people promoting friends


  7. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Pittsburgh, PA
    Current Employee - Account Manager in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ZOLL Medical full-time (More than a year)

    Pros

    You get the opportunity to work with an impactful sales team, important doctors, and a product that is designed to truly save lives. There is some interesting strategy that you create with regional managers to help sales reps target specific doctors and hospitals. There is a lot of opportunities to be successful.

    Cons

    Senior administration does not trust its employees to do what it is right for the company. They have phone systems that work to monitor how much time you spend at your desk and how often you leave them. They have short lunch breaks and are very stingy on benefits. Success in this company does not come at the employee's benefit. Senior administration doesn't give you freedom, and even if your sales team loves you, that is not an "evaluation metric" and they don't care about that.

    Advice to Management

    Take the time to listen to your employees. They want to truly help the company, and you're not giving them that opportunity. If you don't start trusting us, you'll see turnover in greater numbers than what is happening right now.


  8. Helpful (1)

    "Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook

    I worked at ZOLL Medical (Less than a year)

    Pros

    Great product, great people looking to make a difference and save lives. Making a lot of progress with onboarding programs, and hire at an astounding rate because of the fast company growth

    Cons

    Growing at a very fast pace, so there is some disorganization in product release timelines and company structure. Definitely a very niche area (medical products, specifically cardiac defibrillators)


  9. "Good resume builder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Coordinator in Pittsburgh, PA
    Current Employee - Account Coordinator in Pittsburgh, PA

    I have been working at ZOLL Medical full-time

    Pros

    Tons of vacation time. 5 weeks to start but no holidays off unless you request them

    Cons

    Micro managing sometimes and no overtime

    Advice to Management

    Let the employees have some fun


  10. "Marketing Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at ZOLL Medical (More than a year)

    Pros

    Competitive pay scale, benefits were great, work-life balance, rapid growth,...company is moving forward quickly.

    Cons

    Fast paced and sometimes demanding workload.

    Advice to Management

    Listen to the people in the organization


  11. Helpful (1)

    "Account coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Coordinator in Pittsburgh, PA
    Former Employee - Account Coordinator in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ZOLL Medical full-time (More than 3 years)

    Pros

    Nice building, fellow employees are friendly and knowledgeable, certain managers are easy to work with, free parking lot and valet

    Cons

    Very punitive management style from the top down. Expect to be micromanaged constantly and to be chained to the phones with little break time. No holidays or overtime for working holidays-- you must use PTO and put in months in advance to get a holiday off. Very little to almost non-existent opportunity for advancement (lots of lateral moves). Very clique-like mentality-- only physically attractive, heteronormative, primarily white employees are given opportunities to take on additional responsibilities and grow in their role. Managers hand pick people they like to apply for roles and get promoted-- the bias and favoritism is very noticeable. Departments goals don't align with other departments-- causes unneeded conflicts between different roles. Pay is on the low end for the amount of work involved in the role-- employees expected to go above and beyond and take on extra work with little incentive.

    Advice to Management

    Trust your employees to do the job they have been hired for and don't micromanage them into the ground. If they don't succeed, then take action, but your punitive methods have driven away several top performing employees and will continue to drive people away.


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