ZOLL Medical Reviews | Glassdoor

ZOLL Medical Reviews

Updated November 17, 2017
193 reviews

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2.9
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Jonathan A. Rennert
37 Ratings

193 Employee Reviews

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Pros
Cons
  • Don't expect help from HR, decisions are made on a whim with little to no checks and balances in place (in 6 reviews)

  • Obscenely high turnover that they seem to be OK with (in 9 reviews)

More Pros and Cons

  1. "TM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZOLL Medical full-time (More than 3 years)

    Pros

    Great people. Player in the EMS world. Great products.

    Cons

    Documentation. hard at times to find the docs you need or wish to review.

    Advice to Management

    Plan ahead for events and roll outs.


  2. "ZOLL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ZOLL Medical full-time

    Pros

    ZOLL Medical has a strong portfolio of products and first in class with those products. A good deal of tenure in the organization, if you drink the Kool aid and don't make waves you can spend a long time with this company and be successful.

    Cons

    Sr. Leadership has been in place for over 15 years, and has total control over everything. Don't expect help from HR, decisions are made on a whim with little to no checks and balances in place.

  3. "Great pay horrible leadership staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ZOLL Medical full-time (More than 8 years)

    Pros

    You can most definitely make great money

    Cons

    If your not willing to kiss butt to advance or keep your job, this is not the place to attempt to build a career

    Advice to Management

    Watch your supervisors and team leader, they tend to have bias against people who speak on their clear favorites.


  4. "territory manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager
    Former Employee - Territory Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ZOLL Medical full-time (More than 3 years)

    Pros

    good pit stop to something better
    not a long term position

    Cons

    Leadership 0/5
    reputation 0/5
    also read your employment this employer tries to hold it's former employees to a 2 year non compete ANY WHERE IN THE WORLD!!!!!!

    Advice to Management

    Plan for the future- when Element Science arrives in the US Market-
    YOU ARE DONE taking advantage of the reps he doctors and the patients.
    you have done NOTHING to improve your product= extinction


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ZOLL Medical full-time (More than a year)

    Pros

    Great benefits, health insurance, vacation

    Cons

    Compensation could be a little better


  6. "Regional Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Tallahassee, FL
    Former Employee - Regional Sales Manager in Tallahassee, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ZOLL Medical full-time (More than 5 years)

    Pros

    The product was the best. LifeVest truly saves lives for patients at risk for Sudden Cardiac Arrest.

    Cons

    Leadership has no idea what they are doing for this product. They do not know the next steps in how to market this product.

    Advice to Management

    To understand the market changes in the medical field. This device is at parity with CMS guidelines and management needs to provide tools to the sales force to drive this message.


  7. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at ZOLL Medical full-time

    Pros

    Good salary but little wiggle room

    Cons

    Management and Territory Manager retention

  8. Helpful (3)

    "Intake Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intake Specialist in Pittsburgh, PA
    Former Employee - Intake Specialist in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at ZOLL Medical full-time (More than 3 years)

    Pros

    Salary , Free Parking

    Cons

    Management Nepotism, Lack of real employee development

    Advice to Management

    Create an employee development plan. Stop promoting people just because that person happens to be a friend.


  9. Helpful (3)

    "Assembly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assembly Line Worker in Pittsburgh, PA
    Former Employee - Assembly Line Worker in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ZOLL Medical full-time (More than 3 years)

    Pros

    The device you work on saves lives.

    Cons

    Zoll stole the technology they use.
    They promote their friends.
    Empty promises are made to pacify people.
    They claim to promote from within but don't.
    Sexism.
    Constant overtime.
    High turnover.

    Advice to Management

    Make promises you can keep.
    Promote your women.
    Stop talking about your employees behind their backs.
    Figure something out so that your people aren't working OT for a year+
    Instead of promoting the buddies you high five in the hallway, assign positions to people who actually work and out perform.


  10. Helpful (4)

    "SSR (Sales Support Representative)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SSR - Support Services Representative
    Current Employee - SSR - Support Services Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ZOLL Medical full-time (Less than a year)

    Pros

    Excellent product. Like another SSR said, your team makes or breaks you (unfortunately, the management on my team is breaking it). The PTO plan is nice (when your manager actually lets you take the time off).

    Cons

    Treated like pharma, even with the revamp of compensation (which literally states the goal was "to make the bonus structure easy to understand", yet it's so confusing you just have to trust someone is doing the calculations right), you are not compensated competitively with other similar positions at other companies.

    You are expected to "spend, spend, spend", yet you aren't given a company card, and it takes often 2-3 weeks to get your own money reimbursed.

    SSR position has grown so rapidly that there are not clear definitions as to what exactly your role is, so it's up to the manager, yet the manager treats you like a Territory Manager and expects you to be selling, while receiving half the compensation of a TM. If you fill in as a TM, you aren't compensated accordingly.

    The training they send you to in Pittsburgh is a complete JOKE, and doesn't even cover the things you are actually expected to do in the field, and you don't even go to training for the first 4-6 weeks.

    No one is held accountable, especially management.

    Management makes it VERY CLEAR - there is no opportunity for growth. You are an SSR and you are stuck in that role, yet often you are expected to do the tasks of a TM, again, without being compensated accordingly.

    They schedule all staff meetings at the worst time of year (TMs go in April - the same month of spring breaks, and SSRs go in December).

    You are left in the dark when you work in the field - you are not given an employee directory to know who to call for what, so it's a matter of trial and error. There are evidently procedures and forms you must use to contact specific departments, but you aren't told about it until you do it wrong.

    Work life balance is lacking - it seems this can vary based on your team and the management. I know other SSRs who are very happy with their work life balance, however, I am stretched so thin, that I cannot possible get done everything my manager wants done, and my manager is so hot and cold, I have no idea what's coming next because gears are shifted so often!

    Advice to Management

    Clearly define the SSR role, and create a training that directly covers the expectations of the role. Have SSRs who are experienced do the training for new SSRs in Pittsburgh, or even in the field.

    Make management accountable.

    Make the compensation competitive, and TRULY easy to understand.

    If employees are expected to spend as much as they are, provide a company card to pay for those expenses, or make the reimbursement process easier and faster - it can take 2-3 weeks to get your money back, if it's not kicked back for a different reason each time it gets sent back to be fixed.

    Compensate SSRs accordingly when they fill in for an open territory or while a TM is out for a period of time.

    Revamp the SSR training and have someone who actually knows what the SSR role is do the training.

    Make it a rule that return phone calls and return emails are expected.

    Provide a clear and specific opportunity for growth and income potential for SSRs, and don't EXPECT the SSR to do the TM job.

    Schedule the all staff meetings in months that aren't so busy - January or February.

    Provide a searchable employee directory that provides information on who to contact for what and make the procedures (like the revenue inquiry form) evident to field staff.


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