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ZOOM+Care

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ZOOM+Care

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ZOOM+Care Reviews

Updated Jan 24, 2023

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Found 265 of over 274 reviews
3.3
48% Recommend to a Friend
ZOOM+Care Chief Executive Officer Jeff Fee
63% Approve of CEO

Found 265 of over 274 reviews

3.3
48%
Recommend to a Friend
63%
Approve of CEO
ZOOM+Care Chief Executive Officer Jeff Fee
Jeff Fee
26 Ratings

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Top Review Highlights by Sentiment

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Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of ZOOM+Care and is not affected by filters.

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  1. 5.0
    Current Employee

    Great for Growth

    Sep 22, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Innovative healthcare company Lots of internal growth and movement

    Cons

    Mission, Vision, Values is still under construction

    Be the first to find this review helpful

    ZOOM+Care Response

    We are happy to share that the ZoomCare Mission, Vision and Values have been announced internally. It took a great deal of work and collaboration to develop these. We engaged ZoomCare employees from across the organization with questionnaires, workshops, focus groups and more. It took some time, but in the end we are enthused about our future and continue to be committed to innovating to deliver high-quality, convenient healthcare. ZoomCare is full of awesome, creative, respectful people who collaborate to get things done. We are so happy that you are part of the team- thanks for all you do!

  2. 3.0
    Former Employee, more than 3 years

    Good pay and medical experience

    Jan 24, 2023 - ZoomCare Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay for the work you do Great experience in phlebotomy without needing a certificate Meet amazing coworkers Great way to get experience/clinical hours if you are trying to become a provider

    Cons

    Very little support from higher-ups at times Management seems very fixated on finances Sometimes having retail managers in healthcare doesn't work

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  4. 4.0
    Former Employee, more than 1 year

    Great coworkers classic corporate company

    Dec 8, 2022 - ZoomCare Associate in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are great Providers are great to work with They train you to be a phlebotomist and eventually a medical assistant Really an awesome opportunity if you're willing to put your head down and get experience in a new field rolling with the punches.

    Cons

    Management doesn't do a good job of making changes quickly You can't get a straight response for problem-solving from them They get caught up in numbers and focus too much on the business side of things and consider the opinions of management more than the opinions of medical professionals Really just remember a lot of things like management trying to get us to pressure patients to sign up for wellness visits and get meds through zoomcare pharmacy.

    Continue reading
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  5. 2.0
    Current Employee

    Great schedule, terrible management/policies

    Nov 18, 2022 - ZoomCare Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work 3.5 days and ability to monitor your patient schedule

    Cons

    Management is out of touch with clinic staff, terrible PTO, no sick pay, no ability to move up in the company

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  6. 4.0
    Current Employee

    NA

    Sep 27, 2022 - Physical Therapist in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The hours were great and good life work balance

    Cons

    Upper management wasn't always transparent

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  7. 4.0
    Current Employee, more than 1 year

    Great model for care; be flexible for lots of change

    Aug 6, 2022 - Operations Specialist in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great co-workers, patient-focused company, good benefits

    Cons

    Not much if any work-life balance for mid-level workers; encouraged and expected to work long hours for the sake of the company despite lack of extra compensation.

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    ZOOM+Care Response

    Thank you for sharing this review. It is wonderful to hear you have experienced great benefits and a patient focused environment. I have no doubt you work with some exceptional people. I encourage you to reach out to the People Team to share more about your situation regarding work/life balance. -The People Team

  8. 2.0
    Former Employee, less than 1 year

    Hard work, small pay

    Aug 15, 2022 - Associate in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not a whole lot. It was somewhat interesting work.

    Cons

    Work really hard, pretty disorganized, get paid very little. Dangled promotions in front of me like a carrot but they never happened. So I left. Really glad I did. New career path is exponentially better.

    Continue reading
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  9. 3.0
    Former Employee, less than 1 year

    Interesting employer

    Aug 7, 2022 - Zoom Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cross training Good work schedules

    Cons

    No health care experience Only cares about money People in charge have ZERO healthcare knowledge

    Continue reading
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    ZOOM+Care Response

    Thank you for your feedback and for your Zoom contributions. We wish you well in your next adventure.

  10. 1.0
    Former Employee, more than 1 year

    Good coworkers, horrible management

    Aug 19, 2022 - ZA Associate in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    very few. good coworkers. Free healthcare but only if you use zoom care. 3.5 day workweek was nice but not so much if you have the second half of the week (Friday, Saturday)

    Cons

    basically what the headline says. Coworkers are smart, talented, incredible people. It's management and their ridiculous micromanagement and expectations of both Healthcare providers and the ZA Associates that constantly cause headaches, frustration, and eventual turnover. The moment you stand for something you don't like, is the moment management puts a target on your back. They will nitpick your clinic, appointments and almost anything they deem not good enough. Meanwhile as a ZA, we run the entire show in the clinic. We save them money by not hiring a true front desk associate. This position is a MEDICAL ASSISTANT, FACILITIES COORDINATOR, AND ADMINISTRATIVE ASSISTANT rolled into one job. They should pay $25/hour for a job like this, and instead they will nickel and dime you and tell you why you don't deserve a raise when you worked your tail off all year.

    Continue reading
    1 person found this review helpful
  11. 3.0
    Current Employee

    zoomcare

    Jul 7, 2022 - Physician Assistant, PA-C in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    control of schedule and good benefits

    Cons

    one size fit all medicine

    Be the first to find this review helpful
Viewing 1 - 10 of 265 Reviews
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ZOOM+Care Reviews FAQs

ZOOM+Care has an overall rating of 3.3 out of 5, based on over 274 reviews left anonymously by employees. 48% of employees would recommend working at ZOOM+Care to a friend and 42% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.

According to anonymously submitted Glassdoor reviews, ZOOM+Care employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at ZOOM+Care. This rating has improved by 1% over the last 12 months.

48% of ZOOM+Care employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ZOOM+Care 3.8 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at ZOOM+Care to be coworkers and the cons to be career development, senior leadership, benefits.

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Glassdoor has 274 ZOOM+Care reviews submitted anonymously by ZOOM+Care employees. Read employee reviews and ratings on Glassdoor to decide if ZOOM+Care is right for you.