ZS Associates Associate Reviews | Glassdoor

ZS Associates Associate Reviews

Updated May 20, 2017
468 reviews

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Associate

3.5
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ZS Associates Managing Director Chris Wright
Chris Wright
251 Ratings

Employee Reviews

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Pros
  • Good work culture and work life balance (in 135 reviews)

  • Steep learning curve and good responsibilities early in the firm (in 47 reviews)

Cons
  • Not good Work-life balance; stagnant growth/learning after a point (in 440 reviews)

  • Little long working hours but otherwise if you enjoy your work it won't seem so long :) (in 193 reviews)

More Pros and Cons

  1. "Hard work and learn a lot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Consultant in Philadelphia, PA
    Former Employee - Associate Consultant in Philadelphia, PA

    I worked at ZS Associates full-time (More than 3 years)

    Pros

    Fast paced environment. Very intelligent colleagues. Exposure to many different types of pharmaceutical companies

    Cons

    If you don't like pharma, or you don't like hard core data analysis, this isn't for you


  2. Helpful (1)

    "No longer a great place to work..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Consultant in South San Francisco, CA
    Former Employee - Associate Consultant in South San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ZS Associates full-time (More than 3 years)

    Pros

    - young people
    - team outings
    - corporate feel
    - less travel compared to other consulting firms (but you make up for that with hours worked)

    Cons

    - decline in quality of people and the work - many managers don't know what it means to actually help the client rather than just sell them mundane work that isn't challenging or innovative
    - loss of reputation in pharma industry (clients are starting to see that the price for ZS offerings is not as meaningful as they'd like)
    - drastic culture change due to rapid growth (significant decline in culture)
    - rapid burn out - long and late offshore calls with India cut into your work life balance. The office tried to tell us that it was manageable and we just needed to "put our foot down" --> not quite possible when onshore is client facing and has immediate demands and offshore is just not equipped to provider higher level insights or analysis, resulting in a lot of re-work from onshore.
    - managers selling/staffing analysts/ACs on repeat projects that are mundane and not great for learning (lacks innovation in these type of projects)
    - arrogant principals who somehow got to where they are spewing BS but not really knowing how to consult. Overall quality of people have continuously declined and resulted in no one caring about each other, their work, or their clients
    - Firm doesn't really know how to do other type of work, your career is silo-ed into one thing. They prefer people have deep expertise in one thing rather than general/broad expertise (they'll say this isn't true but once it comes time for reviews, generalists are penalized for multiple review cycles and are slower to be promoted)

    Advice to Management

    - listen to the feedback gathered from annual reviews of company culture
    - listen to feedback from exit interviews (like this one)
    - Stop drinking the "ZS Koolaid" and accept that the many flaws need to be fixed or you'll continue losing good people
    - Start caring about your people
    - Put more insights into client recommendations
    - Increase bonuses/compensation to industry standards


  3. Helpful (4)

    "Culture not ideal for everyone"

    Star Star Star Star Star
    Former Employee - Associate Consultant in San Mateo, CA
    Former Employee - Associate Consultant in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ZS Associates full-time (More than a year)

    Pros

    Good pay, relocation, benefits. Option to work remotely whenever necessary. Very smart colleagues.

    Cons

    I did not fit in with the culture here. It was a mix of recent college grads and people who have been with the company 10+ years (for their entire career) and haven't experienced other corporate environments. I was lost somewhere in the middle and not staffed appropriately on projects. There is no support from managers - they are assigned to you on day one and I never met mine during my tenure. They try to make it a fun and engaging culture, but most people work on-site with a client, remote or are too over-worked to participate in outings/events.

    The work is dry and you don't feel like you're making an impact on the client. My team was in flux and needed to work out their vision for the next few years before trying to hire for roles where they weren't sure of what skill sets they needed.


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  5. Helpful (1)

    "Low Salary , No Work Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gurgaon Associate Consultant in Evanston, IL
    Current Employee - Gurgaon Associate Consultant in Evanston, IL

    I have been working at ZS Associates (Less than a year)

    Pros

    Exposure is low
    Co workesrs are good

    Cons

    Low Salary
    Work Life Balance


  6. "Data Science Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Intern - Data Science Associate in Evanston, IL
    Former Intern - Data Science Associate in Evanston, IL

    I worked at ZS Associates as an intern (Less than a year)

    Pros

    Free cab, free food, work life balance

    Cons

    less learning, much show off

    Advice to Management

    Try to identify real talent not the one who shows off


  7. Helpful (1)

    "From 3 years at ZS"

    Star Star Star Star Star
    Current Employee - Associate Consultant in San Francisco, CA
    Current Employee - Associate Consultant in San Francisco, CA

    I have been working at ZS Associates full-time (More than 3 years)

    Pros

    Hard-working, intelligent, and enjoyable coworkers create a great work environment

    Cons

    Fractional staffing across multiple projects often leads to over-utilization of employee time (not uncommon in consulting)


  8. "Friendly and Learning work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Delivery Associate in Evanston, IL
    Current Employee - Operations Delivery Associate in Evanston, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZS Associates (More than a year)

    Pros

    - People culture at ZS is one of the best things
    - Management and seniors are engaging and help you learn and grow a lot within the project

    Cons

    - Long Working hours
    - Lesser work life Balance


  9. Helpful (1)

    "Great place to start your career, surrounding yourself by smart people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Consultant in Chicago, IL
    Current Employee - Associate Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZS Associates full-time (More than 3 years)

    Pros

    A lot of learning opportunities from working directly with managers, partners, and clients. Expect to be given a lot of responsibilities right away. Strong meritocratic culture without politics. Numorous office events. A lot of bright coworkers at the associate level, all learning from the vast expertise from leadership. Pay, bonus, and raises are competitive, but less so considering the hours.

    Cons

    Hours can be long when projects overlap. While most of the work is interesting, it can get redundant if you get sucked into a practice area.

    Advice to Management

    Do what you can to avoid heavy fractional staffing. Continue to provide incentives to strong performers.


  10. Helpful (1)

    "Senior Technical Support Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Support Associate in Evanston, IL
    Current Employee - Senior Technical Support Associate in Evanston, IL
    Recommends
    Positive Outlook

    I have been working at ZS Associates full-time (More than 5 years)

    Pros

    Casual work environment. Strong team dynamic. stays up with modem technology. Good work/life balance. Very competitive compensation.Strong leadership.

    Cons

    Lack of growth opportunities for enterprise group.


  11. "Good company to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technology Analyst/Associate Consultant in Evanston, IL
    Former Employee - Senior Technology Analyst/Associate Consultant in Evanston, IL
    Recommends
    Approves of CEO

    I worked at ZS Associates (More than a year)

    Pros

    Good perks & learning opportunity . Fresher can grow at a rapid pace .

    Cons

    Unnecessary work pressure , some seniors are over dominating .

    Advice to Management

    Stop judging work on the basis of time spent in office.