ZS Associates Associate Reviews | Glassdoor

ZS Associates Associate Reviews

Updated December 5, 2017
513 reviews

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Associate

3.7
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ZS Associates Managing Director Chris Wright
Chris Wright
280 Ratings

Employee Reviews

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Pros
  • Steep learning curve and good responsibilities early in the firm (in 56 reviews)

  • nice work culture good staff and collegues (in 155 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Great people, but narrow scope"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Consultant
    Current Employee - Associate Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZS Associates full-time

    Pros

    Great firm culture - collaborative & genuinely nice, helpful colleagues

    Cons

    Promotions system is not transparent
    Force people into spaces early on in career, preventing broad exposure to clients / practice areas
    Staffing model is such that you may be staffed on 5 projects at one time, leading to long hours and a decrease in quality


  2. "Love ZS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Consultant in San Mateo, CA
    Current Employee - Associate Consultant in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZS Associates full-time (More than a year)

    Pros

    Great people, great benefits, and amazing work!

    Cons

    Work-life balance (as with most consulting firms)

  3. "Great employer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate Business Consultant in San Francisco, CA
    Former Employee - Senior Associate Business Consultant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ZS Associates full-time (More than 3 years)

    Pros

    Leading consulting firm for the pharmaceutical industry!

    Cons

    Occasionally has long hours, but the level of responsibility and opportunities more than make up for it!


  4. Helpful (1)

    "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Associate in Phila, PA
    Current Employee - Business Associate in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZS Associates full-time (More than a year)

    Pros

    - Extremely smart coworkers from top universities
    - Great pay / raises / bonuses
    - Very transparent organization
    - Offices are swanky and very modern
    - Fun work culture
    - Strategy oriented projects

    Cons

    - Hours can get a little long sometimes, but it's management consulting...it's part of the deal
    - Nothing else, but I need to meet a word count...

    Advice to Management

    - Keep doing what you're doing, but consider hosting Ted talks to spread our name and let everyone know how awesome we are!


  5. Helpful (1)

    "Great place to work in pharma consulting!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Princeton, NJ
    Current Employee - Associate in Princeton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZS Associates full-time (More than a year)

    Pros

    Excellent peers and mentors, good pay; honestly the best consulting firm to be at if interested in pharmaceuticals.

    Cons

    Consulting lifestyle. Ups and downs on hours. Most of the time you'll work fairly normal hours, but some weeks you may have more than you can handle, and some weeks less.

    Advice to Management

    Keep on looking for ways to mentor your teams and new employees.


  6. "Associate Intenr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Strategic Insights and Planning Associate in Chicago, IL
    Current Intern - Strategic Insights and Planning Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZS Associates as an intern

    Pros

    - real project work
    - intelligent and driven co-workers
    - competitive salary
    - preferable intern treatment and plenty of intern events throughout the summer
    - high autonomy

    Cons

    - heavy workload
    - very quiet office

    Advice to Management

    The office is a library, it doesn't have to be like that. People have headphones for a reason.


  7. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Consultant in Princeton, NJ
    Current Employee - Associate Consultant in Princeton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZS Associates full-time (Less than a year)

    Pros

    Great opportunity to learn and grow with the best people in the business

    Cons

    Long hours on some days

  8. "Business Ops Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Associate in Princeton, NJ
    Current Employee - Business Operations Associate in Princeton, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ZS Associates full-time (More than a year)

    Pros

    Great salary and benefits, challenging work, intelligent and driven co-workers

    Cons

    No work-life balance, inconsistent project staffing


  9. Helpful (5)

    "Not what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Philadelphia, PA
    Current Employee - Senior Associate in Philadelphia, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at ZS Associates full-time (More than 3 years)

    Pros

    Compensation leader in the pharmaceutical consulting space.
    Office culture (see cons) overall is good and good people to work with.

    Cons

    No set standards. In consulting project expenses are billable which is a standard practice across all big consulting firms. Some PAMs on a few projects take advantage of the vague expense policies and harass (quite literally...constant nagging) employees not to expense food and other expenses.

    HR is non existent in this office and the reviews, promotions are all driven by perception of the PAM group. There is strong evidence of subjective reviews, office politics and favoritism.

    Top down approach in management style. The pace at which this office has grown has resulted in an influx of new employees at PAM level who do not understand the ZS culture and the importance of people. The HR team are falling puppets to PAM team.

    Advice to Management

    Listen to your employees across projects and stop viewing incidents from a PAM lens.

    Take the healthcheck results seriously and stop sugarcoating them to your employees. Be upfront, own them and collude with your employees to make things better.

    HR team needs to make massive strides in the review process and heeding to employee feedback.

    We used to have a great culture when we were 40 - small group, valued and great talent. Take a look at where things stand now - 140 people, disconnect b/w CIG and regular employees, top managers quitting the company, rockstars at once no longer with the company, office culture is non existent, new authoritarian management style and mockery of employee reviews.


  10. Helpful (7)

    "No longer a great place to work..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Consultant in South San Francisco, CA
    Former Employee - Associate Consultant in South San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ZS Associates full-time (More than 3 years)

    Pros

    - young people
    - team outings
    - corporate feel
    - less travel compared to other consulting firms (but you make up for that with hours worked)

    Cons

    - decline in quality of people and the work - many managers don't know what it means to actually help the client rather than just sell them mundane work that isn't challenging or innovative
    - loss of reputation in pharma industry (clients are starting to see that the price for ZS offerings is not as meaningful as they'd like)
    - drastic culture change due to rapid growth (significant decline in culture)
    - rapid burn out - long and late offshore calls with India cut into your work life balance. The office tried to tell us that it was manageable and we just needed to "put our foot down" --> not quite possible when onshore is client facing and has immediate demands and offshore is just not equipped to provider higher level insights or analysis, resulting in a lot of re-work from onshore.
    - managers selling/staffing analysts/ACs on repeat projects that are mundane and not great for learning (lacks innovation in these type of projects)
    - arrogant principals who somehow got to where they are spewing BS but not really knowing how to consult. Overall quality of people have continuously declined and resulted in no one caring about each other, their work, or their clients
    - Firm doesn't really know how to do other type of work, your career is silo-ed into one thing. They prefer people have deep expertise in one thing rather than general/broad expertise (they'll say this isn't true but once it comes time for reviews, generalists are penalized for multiple review cycles and are slower to be promoted)

    Advice to Management

    - listen to the feedback gathered from annual reviews of company culture
    - listen to feedback from exit interviews (like this one)
    - Stop drinking the "ZS Koolaid" and accept that the many flaws need to be fixed or you'll continue losing good people
    - Start caring about your people
    - Put more insights into client recommendations
    - Increase bonuses/compensation to industry standards