ZTE Reviews | Glassdoor

ZTE Reviews

Updated July 21, 2017
327 reviews

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3.3
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ZTE President and Director Shi Lirong
Shi Lirong
116 Ratings

327 Employee Reviews

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  1. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The overall environment is good

    Cons

    People are rarely enthusiastic about their job


  2. Helpful (1)

    "Dysfunctional. Dystopian. Racist. Lack of Vision/Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ZTE full-time (More than a year)

    Pros

    I am trying to be as fair as possible. There are no pros that I can think of.

    Cons

    I work for ZTE USA. The US subsidiary branch has a preferential treatment for the Chinese employees from China (Red China staff as opposed to American Chinese). ZTE USA imports in a lot of lowly qualified L1 Visa holders from China to fill positions that these people have no business filling. These Chinese employees have jacked-up big titles like VP, SVP, EVP, C-level that are meaningless as they have no clue how to perform the work of someone at that level. The US Embassy in China should really monitor this con where companies are lying about the qualifications of their employees for roles in the US, thus taking away American jobs. The only qualification that allows these people have seemed to be that they can understand and speak some English and hence ZTE sends them to the USA branch (ZTE USA). ZTE does not apply concepts of proper planning, budget management, financial modeling, forecasting or cost accounting. Everything is often very haphazard and driven by emotions and short-term thinking. Long-term strategic planning or roadmapping for products, marketing, sales is non-existent. The only reason why ZTE does OK in the US is because they're cheap and the US mobile carriers give them business due to the cheap devices they offer to the carriers. Cheap price is their main differentiation. None of the so-called C-level / exec team members have any real vision for the future for the company beyond a lot of pipe dreams that have no legs beneath them.

    In general, ZTE USA does not pay well, so they get low to mediocre people working for them. They treat American workers as second-tier employees with a preference for the Chinese from China. Most of the time when you're in a meeting with the Red Chinese staffers, they'd converse entirely in Mandarin and wouldn't care if the employees (Blacks or Whites) in the meeting could not understand a word of what they're saying. They do not care if they exclude these team members in discussions. They have no or low consideration, cultural sensitivity, and don't even try to hide that they treat people from other races as subpar. Culturally, these Chinese employees often come across as very rude. I'm not sure they're even aware of this. It's always been very evident that they hire Americans because the local American workers can speak/write English well and they need that to facilitate meetings with the carriers that they do business with and/or need them to do some basic PR and marketing work. Otherwise, ZTE USA probably would prefer to give that job to a Red Chinese they would import from China via an L1 visa transfer. All upper management leadership positions are held by these imported Red Chinese. ZTE USA does not trust Americans to be in an upper management role. There are no upper management C-level staff members at ZTE USA who are of other races. There is no diversity in this regard. Unfortunately, all of them were not appointed due to skills but for their race. At ZTE USA you will always be more qualified than your Chinese boss but he/she is elevated higher than you because of race. I have worked in many firms in the US but have never seen racism toward any non-Chinese so blatantly displayed as at ZTE's American subsidiary (ZTE USA). There is no career path. HR Dept is poorly run with no focus to educate about cultural sensitivities or even reprimand when Chinese team members say things that are inappropriate (due to cultural differences).

    ZTE USA never has any appetite to spend money for any projects. Ultra cheap is their mantra. The Chinese staff takes 2-3 hour lunches every day! This is NOT a company you should ever consider to work for unless you really needed a job - such as if you were laid off and needed the work and the money or if you just can't find something and needed something to hold you over. You will not be working alongside the best and the brightest professionals. The incompetence will frustrate you to no end and the company will never really appreciate you as they are too incompetent to even know what excellence or talent means. ZTE USA does not appreciate talent because it takes it cue and culture from ZTE Corp in China. In China, employees are treated like they are dime a dozen. Working at ZTE is a very Orwellian experience. They will make you very quickly miss working with a functional, normalized company that follows US employment laws, and where there is a semblance of fairness and no overt racism displayed. You will get basic benefits like health care, but you will not get job training, tuition reimbursement or anything pertaining to your advancement. Everything at ZTE USA is done on the cheap and investment in employees is non-existent. Sadly, this is a systemic problem of Red Chinese companies where as mentioned, they do not view/treat employees as assets. My advice to you is to stay away from this ZTE USA and save yourself a huge load of frustrations.

    Advice to Management

    USA is your largest market. Hire Americans to be in upper management leadership positions and trust them to manage and lead. Stop giving leadership positions to the Red Chinese employees because they're Chinese. Stop the racism or maybe you can't even see it because you're doing it and see no wrong in it. Hire better quality people who can execute, plan, and know what they're doing. Send these duds home to China and replace them with Americans who know what they're doing. This would create much better morale and actually create better business lift for you as these Red Chinese duds in management positions aren't helping you grow and be competitive. They have no vision. They're only looking at yesterday and today, not what ZTE USA can be in the future. Stop being so cheap, and learn to spend money (wisely of course) for projects. If you want to do business in the USA, learn to adopt an American approach instead of trying to act like you're in China. Appreciate your employees and their skills. Hire better people in every position and every team.

  3. "New experience and feel different culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Director in Japan, PA
    Former Employee - Senior Sales Director in Japan, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ZTE full-time (More than a year)

    Pros

    Good technology company with good talents work in this company. Feel China energy and drive power to reach the goal.

    Cons

    Need to more adapt global way and adjust local cultures. Top management team need to understand local business process and approach.

    Advice to Management

    Good company, Need to improve local business adjustments.


  4. "Good to learn,hard to promotion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at ZTE full-time

    Pros

    Not too much stress,
    you may know about a lot of people,
    Have chance to get knowledge about your professional area.

    Cons

    Bureaucracies are everywhere in the company.
    Low efficiency.
    Hard to cooperate in the co workers.
    less competitive salary

    Advice to Management

    flat the organization,
    More goal oriented


  5. "QA engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Richardson, TX
    Current Employee - QA Engineer in Richardson, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ZTE full-time (More than a year)

    Pros

    People are nice, environment is comfort and location is good. Recommend for people who want to get an intern and some working experience during summer days. Not recommended for a long term job.

    Cons

    High working pressure with less pay. Need to improve their wages.


  6. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ZTE (Less than a year)

    Pros

    Good company in technology which you can enjoy

    Cons

    positive workers and boss working with


  7. "Intern"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Software Development Intern in Malden, MA
    Former Employee - Software Development Intern in Malden, MA

    I worked at ZTE (Less than a year)

    Pros

    ZTE is one of the best telecommunications equipment companies in China.

    Cons

    Working long hours to finish the job.

    Advice to Management

    I hope to shorten some work time.

  8. "Not good for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ZTE full-time (More than 5 years)

    Pros

    Have the opportunity to know the people around the world

    Cons

    That it not good for you if you still have some passion or career target

    Advice to Management

    Noting to say, because they never care about employee's words


  9. "ZTE China"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    the colleages are good, food is not bad. However different apartments differ

    Cons

    I worked at CRM department. No much to learn. enviroment not good


  10. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great company with emerging technology

    Cons

    none I can think of now

    Advice to Management

    open


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