Updated May 27, 2023
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Hello everyone! I am working at Zalando Marketing Services as a Campaign and Account Management Intern. I am interested in fashion, tech, and e-commerce and looking for referrals for PVH Corp., HUGO BOSS, TikTok, Ebay, H&M, and MyTheresa. Any Leads appreciated for other companies hiring as well. Location Germany. Thanks in advance.
Consulting Exit Opportunities
I’ve been interviewing for a position at Zalando in Berlin. I have had a series of interviews this week, and the final step in the process is an interview with the VP. I just received an email from Talent where they want to scheduled a “feedback call” after the interviews to give me feedback. Is that a rejection?
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Top Review Highlights by Sentiment
- "Colleagues are nice and mostly helpful." (in 128 reviews)
- "People are nice and friendly" (in 88 reviews)
- "great people and teams are joyful to work with" (in 75 reviews)
- "Great culture and ambient; the relationship between teams is interesting; work peace is slow but steady." (in 66 reviews)
- "Work life balance was good" (in 57 reviews)
- "Low salaries and under staffed" (in 135 reviews)
- "management and training is poor" (in 54 reviews)
- "Bad leadership" (in 35 reviews)
- "Kollegen untereinander teilweise recht bissig, gerade wenn es um Karrierechancen geht (was ich erlebt habe, geht auf keine Kuhhaut), Manager untereinander decken sich gegenseitig, um keine Fehler zugeben zu müssen, man wird ausgebrannt, teilweise regelrecht schikaniert" (in 25 reviews)
- "Low pay and they love to lowball people on salaries" (in 21 reviews)
Ratings by Demographics
This rating reflects the overall rating of Zalando and is not affected by filters.
- Sexual Orientation
- Parent or Family Caregiver
- Current Employee★★★★★
ReviweMar 14, 2023 - Senior Account Manager in Berlin, CTRecommendCEO ApprovalBusiness Outlook
liability for shareholders is limited. it's easy to transfer ownership by selling shares to another party. shareholders (often family members) can be employed by the company. the company can trade anywhere in Australia. taxation rates can be more favourable.
the company can be expensive to establish, maintain and wind up. the reporting requirements can be complex. your financial affairs are public. if directors fail to meet their legal obligations, they may be held personally liable for the company's debts.
Thank you very much for your review. We are pleased that you gave Zalando five stars. We also appreciate your honest feedback on the areas we could improve - we’ve shared it with the respective teams to ensure we're delivering the best experience we can for our teams at Zalando. - Talent Acquisition Team
- Current Employee, more than 3 years★★★★★
cool companyJan 19, 2023 - Manager in Berlin, CTRecommendCEO ApprovalBusiness Outlook
a lot of changes, but great for learning
very busy, but also great for learning
Hey Zalando, Thank you for your feedback! Thanks for rating our career opportunities at 5 stars and we're happy that you enjoy our learning opportunities. If you have any suggestions for improvement, please feel free to either reach out to your lead or let us know in our next anonymous employee pulse survey. Best, - Talent Acquisition Team
- Former Employee★★★★★
Generally goodNov 11, 2022 - Junior Carrier routing manager in Berlin, CTRecommendCEO ApprovalBusiness Outlook
Nice colleagues, a lot of support, and a lot to learn
Stiff rules when it comes to thongs like contracts
Hey there! Thank you for the feedback. We are pleased that you enjoyed your time at Zalando and liked the colleagues, support and learning opportunities we offered. We also appreciate your honesty as to where you feel we could improve. Best, - Talent Acquisition Team
- Former Employee, more than 3 years★★★★★
Can't decide if it's a tech company or a retail orgSep 26, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
- Lots of room for movement internally - Strong connections to big players at apparel companies - Profit driven, gives you an almost consulting like approach to numbers
- Bad preparation of people managers - Borderline illegal "stretch" scheme to promote people without paying them - Highly political review cycle that is incredibly un-transparentContinue reading
Thank you for taking the time to leave us a review. We’re sorry to hear that you didn’t have an entirely positive working experience. At Zalando, we believe that continuous learning is key in acquiring knowledge and competencies to expand your skills and develop future opportunities. In addition to general training, mentorship and coaching opportunities open to all employees, we offer leadership development programs for our leads. - Talent Acquisition Team
- Current Employee, more than 1 year★★★★★
company reviewJul 8, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
hybrid model, nice office, international environment
poor management, lack of interaction, communication, no onboarding, no customer focusContinue reading
Thank you for leaving us a review and sharing your experience with the community. We’re sorry to hear that you feel there is a lack of joint involvement and exchange on our working approach. Open communication and participation are pivotal elements of our company culture. To provide an environment where everyone is heard and able to participate in shaping Zalando’s future is our top priority. We try to work closely together and nurture an active exchange between teams and across business units. We’d very much appreciate your help and invite you to share further feedback internally with the Talent Acquisition & Employer Branding Team, as the described behavior is not what we strive to practice at Zalando and we rely on each other to uphold the highest standards. - Talent Acquisition Team
- Current Employee, more than 1 year★★★★★
two great yearsNov 1, 2021 - Senior Electrical ExpertRecommendCEO ApprovalBusiness Outlook
super that I could shape the go live in Rotterdam and Verona. The handover in Rotterdam was also great. I recognized many important things there that were incorporated into the construction descriptions of the following warehouses.
could not recognize any so farContinue reading
Thank you for your feedback! We’re happy to hear you are having a great experience working at Zalando. Best, - Talent Acquisition Team
- Former Employee, more than 5 years★★★★★
Working at Zalando is not easyFeb 2, 2022 - Team LeaderRecommendCEO ApprovalBusiness Outlook
Location (Berlin) Newly built head office Employee discount
Horribly biased towards employees who are German Difficult to progress in the company, lack of direction Top of the pyramid is a boys clubContinue reading
Many thanks for bringing this to our attention. We take what you say seriously as the described behavior is not what we strive to practice at Zalando and goes against our values and high standards. We would very much appreciate your help with looking into this and invite you to share further feedback via our anonymous whistleblower tool (https://www.whistleblowing-zalando.de). - Talent Acquisition Team
- Current Employee, more than 1 year★★★★★
Coordination focusDec 24, 2021 - Global Social Media Manager in Berlin, CTRecommendCEO ApprovalBusiness Outlook
Very dynamic line of work.
Very fast pace at the work.
Hey Zalando! Thank you very much for your review. We’re pleased to hear that you are enjoying Zalando! Best, - Talent Acquisition Team
- Former Employee★★★★★
Ego first, gaslighting second, employees last.May 7, 2021 - Employer BrandingRecommendCEO ApprovalBusiness Outlook
- International work environment with lots of ambitious, fun and talented colleagues. - 40% discount voucher on Zalando (30% for Zalando Lounge) but doesn’t apply to Partner brands and has a discount threshold of 1080€ per calendar year. - Development opportunities such as options to take courses on an internal training platform, mentorship program (although very hard to get a mentor), development budget and language classes (were cut as non-essential business expenses in 2020 due to COVID-19).
Without a question, there are many talented people and fantastic teams doing meaningful work at Zalando. But as the unofficial saying between employees goes: “Your experience at Zalando depends on your lead”. Unfortunately, my department turned out to be the living proof that “a fish rots from the head down”. What happens when you have leads who validate their intelligence by making others feel inferior and scared by using their hierarchical position and performance evaluation (formerly known as ZONAR) as a retaliation technique? They push people to leave even if they love what they’re doing. When leadership turns a blind eye towards people being treated unfairly rather than punishing such actions, it sends a message to everyone that this is acceptable, and becomes part of the company culture. When employees are labeled as “toxic, negative and problematic” for speaking up against misconduct or micro-aggression, it’s creating a fear-based workplace. Even worse, attempts to hold somebody accountable for their behavior are treated with gaslighting, telling you that your perception of what happened is wrong. Forget psychological safety to be yourself, voicing your opinion or asking questions that might differ from your lead’s perspective if you ever dream about being promoted or get recognised for your contributions in the performance cycle. Unless you’re a master manipulator, shameless self-promoter or do everything to “be your LEAD’S biggest fan”, you might be disappointed with the outcome. Feedback is highly encouraged, but it’s actually effective only one way. Even if you try to provide your manager constructive feedback, it will either be forgotten, used against you later, or dismissed altogether (this applies to both, one-on-one feedback, as well as facilitated and documented with an external team). Ironically, leads also love talking about the importance of mental health, but some think it’s about smiling more, being positive and just being grateful that you still have a job. Teams were even told in a public forum to write positive and grateful comments, and not what they actually think, in the internal survey tool that is designed to provide an honest picture about team health. Every constructive comment was therefore automatically labeled as “toxic” - leadership just wanted to hear happy thoughts and words of gratitude. And if you do take up the courage and share about your struggles, you run a high chance of being gaslighted, psychologically invalidated, or being blamed for it - Everything that makes your managers uncomfortable needs to be silenced and covered up with toxic positivity. Also, if you have a choice to be anything for Zalando - Be a consultant, not an employee. External consultants are brought in on high rates and even if you just end up recycling existing ideas from the team and presenting them back to the lead - You will be praised and celebrated more than the employees who provided all the groundwork and expertise. My advice to everyone before applying or accepting a job at Zalando: Don’t trust the interview process alone, do your own research. If your future team members are not included in the interview process (always a major red flag!), reach out to current or past team members on LinkedIn and ask about their experience. If you see several job ads for the same team popping one after the other, ask what has caused all the positions to become open out of a sudden. If you notice the same job ad circulating for months or being constantly changed, ask why and don’t accept dismissive or surface-level answers. This is your career and you deserve to make an informed decision whether or not this is the place for you. It’s in your own best interest to do proper due diligence to be aware if you will join a supportive and friendly work environment, or an ego-centric political minefield that will end up leaving you worse off than when you joined.Continue reading
- Former Employee, less than 1 year★★★★★
Online StylistOct 17, 2021 - ReceptionistRecommendCEO ApprovalBusiness Outlook
Great schedules, flexibility, good change to gain experience.
Not always the same amount of customers available.
Thank you for your feedback! We’re happy to hear you had a great experience working at Zalando. Best, - Talent Acquisition Team
Zalando Reviews FAQs
Zalando has an overall rating of 3.7 out of 5, based on over 2,354 reviews left anonymously by employees. 73% of employees would recommend working at Zalando to a friend and 59% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
73% of Zalando employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zalando 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Zalando to be benefits, career development, culture and the cons to be management, compensation.