Zalando Reviews | Glassdoor

Zalando Reviews

Updated September 19, 2018
391 reviews

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3.5
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Zalando CEO Robert Gentz
Robert Gentz
148 Ratings

391 Employee Reviews

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Pros
  • "Great work life balance - There're lots of flexibilities" (in 23 reviews)

  • "Not a very stressful working environment" (in 20 reviews)

Cons
  • "Low salary, unstructured work streams, unfair promotion model, highly political environment" (in 14 reviews)

  • "workload sometimes a bit crazy but still manageable if you work hard, but some people struggle and I would balance it all a bit more" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Senior Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Berlin (Germany)
    Current Employee - Senior Software Engineer in Berlin (Germany)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zalando full-time (More than 5 years)

    Pros

    working culture, good management principles, good understanding of ownership, lots of opportunities to grow

    Cons

    big company includes slow communication oftentimes, nobody will help you grow until you are proactive

    Advice to Management

    pay more attention to leadership and developing soft skills in people


  2. Helpful (10)

    "Provide best customer services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Los Angeles, CA
    Current Employee - Customer Service Representative in Los Angeles, CA
    Recommends
    Neutral Outlook

    I have been working at Zalando full-time (More than 3 years)

    Pros

    Provide discounts on products and benifits

    Cons

    One break time work to hard.

  3. Helpful (15)

    "worst place ever"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zalando full-time

    Pros

    free fruit...when people weren't hoarding it

    Cons

    where do I even start? horrible and very disorganized management, toxic environment, failure to nurture ideas and talent, low salary, no real way to grow, etc.


  4. Helpful (2)

    "Happy to learn every day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Manager in Berlin (Germany)
    Current Employee - Brand Manager in Berlin (Germany)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zalando full-time (Less than a year)

    Pros

    I work in a fast moving team which means that I'm always being challenged. No day is boring and I like it that way! I've learned so much in this job so far and I'm excited about the skills I'm going to garther in my role - both soft skills and the technical use of new tools. My direct team is supportive and my team lead provides good guidance and direction without micro-managing. The expectations are high, but that means that I have a big impact.

    Cons

    It is a big workload so it is tough to manage expectations and I have to say no to requests on a daily basis because this is the only way to maintain a work-life balance.


  5. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Berlin (Germany)
    Current Employee - Anonymous Employee in Berlin (Germany)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zalando full-time (More than a year)

    Pros

    Zalando is always improving. The company is only 10 years old, so it's not perfect but you can tell that they want to improve and make steps each year - after each company wide project to try to make the next thing better and learn from the past. I've never worked with so many passionate people who really want to make an impact. No one wants to give up. Work-life balance is really great, it's a super international company so you have the opportunity to work and meet people from all over the world and from many different backgrounds which I think is one of the biggest strengths of Zalando.

    Cons

    Since the company is large there are many different styles on many different teams, so it's important to find the right fit for you. If you do, it's perfect, and if not, the great thing is there are always opportunities to find new positions.

    Advice to Management

    Continue to be more open and in touch with the employees on the ground


  6. Helpful (2)

    "Very happy working in Zalando"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Zalando full-time

    Pros

    Working environment, freedom, colleagues, offices.

    Cons

    It is getting very big and the processes very slow


  7. Helpful (3)

    "Good for career starters but not for professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Berlin (Germany)
    Former Employee - Anonymous Employee in Berlin (Germany)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zalando full-time (More than 3 years)

    Pros

    - Good for starting your career in IT industry.
    - A lot of great and ambitious colleagues.
    - Can be very fun, interesting as well as challenging, but highly dependent on a team and project(s).
    - 40% discount.

    Cons

    - Enormous attrition, normally employees leave after 2-3 years.
    - Low pay. Even some start ups pay more.
    - Difference among departments can be huge. One might end up either in a very pleasant and professional environment or in a total chaos and nightmare.
    - Often there are big problems with the leadership. Company loves hiring ex-consultants giving them leading roles despite of their actual experience in the domain. As a result, some teams end up with clueless and totally inexperienced leads.
    - Too much politics.
    - Lick up culture. To get promoted first priority is to establish extra friendly relationships with the leadership. Professionalism, contribution and actual skills are secondary.

    Advice to Management

    - Hire experienced leads not consultants
    - Focus on retaining experienced employees in the company not replacing them every 2-3 years
    - Promotion review is biased and not working as intended

  8. Helpful (3)

    "Relaxing work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Berlin (Germany)
    Current Employee - Senior Software Engineer in Berlin (Germany)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zalando full-time (Less than a year)

    Pros

    Not a very stressful working environment. You take the time you need to finish a task.

    Cons

    Still feels like a startup but witch more processes. So decisions etc. are quite slow.

    Advice to Management

    Try to stabilize management and leadership roles and keep fluctuation of people low.

    Zalando Response

    Sep 3, 2018

    Thanks for your review and the advice to management!


  9. Helpful (1)

    "OKish work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Berlin (Germany)
    Current Employee - Software Engineer in Berlin (Germany)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Zalando full-time (Less than a year)

    Pros

    Flexible working hours / homeoffice
    International atmosphere
    Open to chose any technology

    Cons

    Not clear responsibility of tasks and people
    In some departments not good communication even there are some not collaborative and arrogant people
    Lots of teams which leads to talk with lots of people from different teams. Sometimes it's frustrating as a software engineer to waste so many work hour in slow communication.


  10. Helpful (2)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Zalando full-time

    Pros

    Good atmosphere and good team

    Cons

    Somewhat difficult interview in Technical round


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