Zalando Reviews | Glassdoor

Zalando Reviews

Updated November 12, 2018
410 reviews

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3.5
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Zalando CEO Robert Gentz
Robert Gentz
157 Ratings

410 Employee Reviews

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Pros
  • "Great work life balance - There're lots of flexibilities" (in 22 reviews)

  • "flexible working hours, free fruit and beverages, yoga and sports, 40% employee discount" (in 12 reviews)

Cons
  • "Low salary, unstructured work streams, unfair promotion model, highly political environment" (in 9 reviews)

  • "workload sometimes a bit crazy but still manageable if you work hard, but some people struggle and I would balance it all a bit more" (in 5 reviews)

More Pros and Cons

  1. Helpful (11)

    "Provide best customer services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Los Angeles, CA
    Current Employee - Customer Service Representative in Los Angeles, CA
    Recommends
    Neutral Outlook

    I have been working at Zalando full-time (More than 3 years)

    Pros

    Provide discounts on products and benifits

    Cons

    One break time work to hard.


  2. Helpful (1)

    "Could be so much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Marketing
    Former Employee - Online Marketing
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zalando full-time (More than 3 years)

    Pros

    - 40% discount on the website
    - usual perks : free coffee, tea, soda; fruits

    Cons

    - no growth possible, your are basically encouraged to leave the company once you start feeling bored (I was told to look for a job elsewhere)
    - near impossible to change position internally despite zalando being such a big company with so many job offers
    - terrible mid-management made of people with no soft skills

    Advice to Management

    stop only thinking about rentability & corporate communications and spend some time actually trying to make your employees happy and give them chances to grow internally. You are not a start up anymore.

  3. Helpful (16)

    "worst place ever"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zalando full-time

    Pros

    free fruit...when people weren't hoarding it

    Cons

    where do I even start? horrible and very disorganized management, toxic environment, failure to nurture ideas and talent, low salary, no real way to grow, etc.


  4. Helpful (1)

    "Best job and company I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stockholm, Stockholm (Sweden)
    Former Employee - Anonymous Employee in Stockholm, Stockholm (Sweden)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zalando full-time (Less than a year)

    Pros

    I loved the jobs. Mainly because of: Flexibility, Responsibility, Learning, Great culture and Interesting outlook.

    Cons

    Nothing to say here. I loved it. Only stopped because I moved to a different country.


  5. Helpful (3)

    "Dynamic environment, well managed, inspiring colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Berlin (Germany)
    Current Employee - Anonymous Employee in Berlin (Germany)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zalando full-time

    Pros

    Working at Zalando, I'm impressed by the caliber of colleagues and co workers. Despite the size (more than 15000 employees) it is a very dynamic and agile environment. Colleagues are inspiring and the projects we work on are fun.

    Cons

    The environment is more professional and less familiar than a small startup. Also, given all the different offices, there is quite some commuting between the offices involved.


  6. "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Berlin (Germany)
    Former Employee - Anonymous Employee in Berlin (Germany)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zalando full-time (Less than a year)

    Pros

    - 40% discount on Zalando and Zalando Lounge.
    - my own desk.
    - laid back environment.

    Cons

    - uninteresting job.
    - afternoon shift.
    - not possibility to grow.


  7. Helpful (2)

    "Interesting work, really fun colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Berlin (Germany)
    Current Employee - Marketing Manager in Berlin (Germany)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zalando full-time (More than a year)

    Pros

    I've definitely learned a lot since I started and met a lot of great people in Berlin. I must say Zalando employees really know how to work hard but also be unique, talented people who have lives outside of the office. My work and challenges have changed since I started so I also grew and learned and evolved during my time here.

    Cons

    Because the company is growing so quickly, you have some processes that are becoming corporate and things take longer. Need to find a right balance between the still tech startup spirit and the corporate needs.

    Advice to Management

    Even though the stakes are getting higher, it's also okay to trust your employees to do what is best for their customers, accounts or audience.

  8. Helpful (1)

    "UX Design Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zalando full-time

    Pros

    relaxed working environment; motivated and experienced people

    Cons

    could be very competitive, or chaotic at times


  9. Helpful (1)

    "Open, fast-paced, trial-and-error, exciting, friendly and at times overwhelming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Berlin (Germany)
    Current Employee - Anonymous Employee in Berlin (Germany)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zalando full-time (More than a year)

    Pros

    -impact on business and change
    - friendly atmosphere and colleagues
    - informal
    -flexible
    -International work environment
    - openness to change and innovation
    - great constructive leadership and feedback culture ( vs toxic workplaces)

    Cons

    - at times the positive change can be overwhelming
    - Zalando is a large company and you don't register all developments or find experts right away ( but they are definitely there :))


  10. "Best Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zalando full-time

    Pros

    Amazing international culture, diverse perspectives and people who are always ready to help. Collaboration is the key to success, so many opportunies to learn

    Cons

    None as of now, everything is perfect. A bit process oriented but other than that, no complaints.

    Advice to Management

    Keep up the great work, pleasure to be on the journey for the next 10 years


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