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Zalando

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Zalando

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Zalando Reviews

Updated Mar 23, 2023

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Found 2,060 of over 2K reviews
3.8
77% Recommend to a Friend
Zalando CEO Robert Gentz
84% Approve of CEO

Found 1,448 of over 2K reviews

3.8
77%
Recommend to a Friend
84%
Approve of CEO
Zalando CEO Robert Gentz
Robert Gentz
821 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Colleagues are nice and mostly helpful.(in 131 reviews)
  • "great people and teams are joyful to work with(in 87 reviews)
  • "Great culture and ambient; the relationship between teams is interesting; work peace is slow but steady.(in 66 reviews)
  • "there are great people and teams to work(in 65 reviews)
  • "Good Work Life Balance in the company(in 52 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Zalando and is not affected by filters.

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  1. 2.0
    Current Employee, more than 1 year

    Bad Management

    Mar 23, 2023 - Software Engineer in Berlin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - There is work-life balance

    Cons

    - Layoff handling was done poorly. - Favoritism: Management pushes some people in the team while holding back others. When asked why I wasn't pushed forward in my one-on-one, I received a response saying that another colleague is trying to get promoted and that's why they were spending all their resources on his promotion. - Toxic environment created by colleagues and management doesn't do anything other than team events. - Lack of transparency. - Giving feedback to management about current problems in the company and in the team doesn't work. On the contrary, it affects your personal growth badly.

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Good place to start and learn a lot!

    Mar 23, 2023 - Junior Buyer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company has a very young mentally, you have lots of space for projects, new ideas. You meet lots of people in the industry and that strengthens a lot your CV and network. I consider it basically an intensive course. You learn a lot with your managers and colleagues who all come from different backgrounds and cultures and get pushed a lot to develop.

    Cons

    The level of stress and pressure is not sustainable on the long run in my opinion. You need to perform constantly and deal with so much workload, and side projects, and company video streamings for enablement etc etc etc... It's all too much and after 5 years there my mental health suffered. They don't pay enough bonuses (it's only exceptional cases) even though most people work very hard . They don't pay extra hours and market the "flexible working hours" as a positive chance for you to shape your routine but in reality the company is the only one truly benefiting from it - You then have to work much much more hours to manage all your workload and don't get extra-hour pay or have a compensatory time off program.

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  4. 5.0
    Former Employee, more than 1 year

    Great work environment

    Mar 23, 2023 - Business Development in Berlin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    International, dynamic environment Professional growth oportunities

    Cons

    Depending on team lead, could be pressuring/demanding at times

    Be the first to find this review helpful
  5. 3.0
    Current Employee, more than 1 year

    -

    Mar 22, 2023 - Software Engineer in Berlin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - work life balance - understanding team

    Cons

    - less pay - software engineer only does what their architects have already designed solutions for them

    Be the first to find this review helpful
  6. 3.0
    Current Employee

    Love it or hate it, there is no in between

    Mar 22, 2023 - Director in Berlin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Good salaries (at least in the certain job families). - Co-workers are typically very nice people, with lots of young talent from all over the world and the typical team has at least 4 nationalities. - Interesting company with lots of ideas and well positioned to survive the current economic situation

    Cons

    - Organizational structure and processes are constantly changing - The culture is weird mix of American start-up and German Grundlichkeit bureaucracy. People seem to either love it or hate it. - Top management likes to be very involved in lots of things and some are outright micro-managers. - Everything is a priority

    Continue reading
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  7. 2.0
    Former Employee, more than 3 years

    Management ist einfach DRECK

    Mar 22, 2023 - Studentische Aushilfe im Verkauf in Berlin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -guter Zusammenhalt zwischen den Mitarbeitenden -Mitarbeiter:in Rabatt

    Cons

    - wie leider so oft im Retail sind die Menschen in den Führungspositionen einfach nicht Fähig, keiner fühlt sich verantwortlich und Management Aufgaben werden an Mitarbeitende abgegeben

    Be the first to find this review helpful

    Zalando Response

    Vielen Dank, dass du uns eine Bewertung hinterlassen hast und deine Erfahrungen mit der Community teilst. Es tut uns leid zu hören, dass du das Gefühl hast, dass es unserem Managementteam an Führungskompetenz mangelt. Wir versuchen, Transparenz zu schaffen und nehmen uns die Zeit, alle Mitarbeiter*innen über die Strategie der Zalando Gruppe zu informieren. Wir glauben daran, dass kontinuierliches Lernen der Schlüssel für die Erweiterung von Wissen und Fähigkeiten ist. Zusätzlich zu den Schulungs-, Mentoring- und Coaching-Möglichkeiten, die allen Mitarbeiter*innen offen stehen, bieten wir Programme zur (Weiter-)Entwicklung von Führungsqualitäten für unsere Führungskräfte an. - Talent Acquisition Team

  8. 3.0
    Current Employee

    Nice place to start your work experience

    Mar 22, 2023 - Assistant Buyer in Berlin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great team spirit lots of responsible thinking out of the box flexibility

    Cons

    to much work to do lots of processes

    Be the first to find this review helpful
  9. 4.0
    Current Employee, less than 1 year

    A nice entry job

    Mar 22, 2023 - Customer Care Specialist in Berlin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great team - Growth opportunities - Flexbility

    Cons

    - Salary is not high - High tracking

    Be the first to find this review helpful
  10. 4.0
    Former Employee

    interesting place to work

    Mar 21, 2023 - Pricing Manager in Berlin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Energetic atmosphere Smart people High level of innovation

    Cons

    Pay could be better Communication can be improved

    Be the first to find this review helpful
  11. 3.0
    Current Employee

    Lots of ups and downs

    Mar 20, 2023 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice working at such a big, international well-known company Friendly colleagues Varied work

    Cons

    Workload is not consistent Slow decision-making Management decisions and subsequent explanations are disappointing Not always as inspiring or educational as you would hope

    Be the first to find this review helpful
Viewing 1 - 10 of 1,448 Reviews
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Zalando Reviews FAQs

Zalando has an overall rating of 3.8 out of 5, based on over 2,267 reviews left anonymously by employees. 77% of employees would recommend working at Zalando to a friend and 64% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Zalando employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Zalando. This rating has decreased by -2% over the last 12 months.

77% of Zalando employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zalando 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Zalando to be benefits, career development, culture and the cons to be management, compensation.

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