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Zalando Employee Reviews about "work life balance"

Updated Jan 19, 2021

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Found 63 of over 1K reviews

3.9
79%
Recommend to a Friend
88%
Approve of CEO
Zalando CEO Robert Gentz
Robert Gentz
512 Ratings
Pros
  • "innovation friendly fresh new good working environment(in 61 reviews)

  • "Work-life balance is totally achievable, and you feel supported by your lead at all times(in 53 reviews)

  • Cons
  • "Low salary for German standards(in 27 reviews)

  • "My Team lead salary was 70K or less(in 19 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "work life balance"

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    1. 3.0
      Former Employee, more than 1 year

      Good company if you are on the right team

      Dec 6, 2020 - IOS Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Truly open company - Upper management listens (Mid level managers don’t) - Good for extroverted people - Lots of learning. Some people with very good technical knowledge. - Good hiring process - Very good COVID response - Company cares for employees - Work life balance - Okay salary - Visa sponsor and relocation reimbursement Zalando is what you make of it. I learned a lot here.

      Cons

      Feedback system: Some managers provides feedback about every tiny little thing. Feedbacks here are actually orders. You must follow it. Because if you get the same feedback twice it’s a yellow flag. And is misused as a tool of micromanagement. Promotion system: Some people wants to get promoted desperately. To prove that they will often try to make your biggest achievements look questionable. It’s not about someone’s good performance but also about proving(whether it is true or not you just need to write good essays) that my performance is better than others. Not for introverts: They literally have this as a check mark “present ideas in front of team”. If you are an introvert and aren’t comfortable about PowerPoint presentations in front of 40 people you are doomed. Some one will write this in your every performance feedback that you are not proactive(as you didn’t offer to do presentations when asked for). They take proactivity very seriously. And presentations are how you show proactivity here.

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      7 people found this review helpful
    2. 3.0
      Former Employee, more than 3 years

      Good company to have on your CV

      Dec 17, 2020 - Data Analyst in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good work-life balance - Good company culture - lots of opportunities to learn within the company - good vibe and familiar atmosphere - good care of employees in general and during COVID - shared CEOs vision

      Cons

      - HR: nothing makes sense here. Poor to none focus on employee retention. There are great plans on expanding the company but, no candidate I proposed was ever accepted through the referral program (10 out of 10 discarded without contacting the person). Somewhat arrogant and unavailable all the time. - saturated, very difficult to make a career progress - low salaries compared to the competition - chaotic, poor communication between teams - company prefers to hire inexperienced people at senior levels than making progress people in the company - high turnover in management roles. Every time a new Head or VP comes in, wants to prove a point by doing the opposite of the previous one

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      2 people found this review helpful
    3. 3.0
      Former Employee, more than 1 year

      Nice place, not so nice organisation

      Jan 19, 2021 - Product Manager in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      International, young, informal, good work/life balance

      Cons

      The business is profitable by itself. The tech products make virtually no impact when it comes to innovation, so leadership only cares about taking the next sales decision. Promotions and work recognition is random and contextual. So if are good in a bad set up , forget it you will be stuck. If you are mediocre in the right set up you will be promoted in every round.

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      4 people found this review helpful
    4. 5.0
      Current Employee, more than 1 year

      Amazing Company Values

      Jan 14, 2021 - Category Operations Specialist in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really good working environment where you feel valued and heard. Nice opportunities for interal growth and amazing company benefits (gynm, kindergarden service, fabulous buildings, discounts on Zalando website...) Work-life balance is totally achievable, and you feel supported by your lead at all times.

      Cons

      Salaries are quite lower than other companies in Berlin

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    5. 4.0
      Current Employee, more than 3 years

      European Technology Company

      Jan 13, 2021 - Software Engineer in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Europe's smartest colleagues, caring work culture, evolving mindset, amazing work-life balance

      Cons

      Unorganized at times, sometimes there are remains of hierarchical and rigid German work culture that seems to be hard for Zalando to shake of

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      1 person found this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Best place to work

      Nov 18, 2020 - P&O Assistant in Verona
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company's culture & values; benefits; salary; best working atmosphere; internal growth & job rotation; a lot of trainings; the importance you have as employee for the employer; possibilities; part of the change (you can make the difference in diversity & inclusion items or in sustainable aspects); smart working; TOP work-life balance; opportunities for women;

      Cons

      I think there are no cons.

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    7. 4.0
      Former Employee, more than 1 year

      good company to work

      Dec 17, 2020 - Accessories Designer in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - good work/life balance - great team - good atmosphere

      Cons

      - hierarchy is too structured

      1 person found this review helpful
    8. 5.0
      Current Employee

      good

      Dec 7, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      innovation friendly fresh new good working environment

      Cons

      stressful a lot of work salary work life balance

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    9. 2.0
      Former Employee, more than 5 years

      An honest reflection on working in category management

      Sep 23, 2020 - Team Lead Buying 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Exposure to many parts of ecom businesses, from Performance marketing, content & creation, marketing campaigning, Human Resources, finance controlling, business development, category management and market place to name but a few Flexible working hours Honesty and transparency from the board and management in cascading information and its reflection in its wins and mistakes It’s pioneering mentality for example the great strides made in sustainability which only 2 years ago was a small side project. Tolerance and international community Pay, salary and perks for Berlin are very good. In house training and development courses are excellent if you have time to attend, the leadership courses were excellent.

      Cons

      The absolute unmanageable workload and constant lack of investment into headcount in category management. Certainly at teamlead level and above in category management, you are married to your job which is why turnover is so high. A work/life balance is not possible. It’s not a sustainable way to live for long term health and it needs more than ever in a COVID world to be addressed. The race mentality and speed at which the business develops and changes which does not stop to properly address the people it affects at different levels of the business. In most businesses pressure is top down. At category management you feel it from the top, from The brands but most frustratingly from all the link departments be it, finance controlling, logistics, Zms or partner program . The business is so big it is it not aligned on internal strategy goals with different priorities. It is hard to yeld support and truly get your goals achieved. Zalando Calls itself a fashion platform but truly they are tech first foremost and forever. People that join the business with a genuine passion for fashion would miss working in a true fashion led business. There is a distinct lack of onboarding and on job training support for basic daily functions, clear job descriptions for category management at different levels The Political game that has been developed by the personal performance review process “zonar”that is so complex and open to manipulation that creates mistrust and lack of openness from employees to address true support where it’s needed to help people develop. Many people in category management have left due to stress and burnout in the roles this has never been properly addressed to avoid going forward. It gives the impression Zalando does not genuinely care about its employees. When people are rated underperforming the focus is primarily on the individual not the environment or the lead or the team around them. Zalando has a set of principles called the founding mindset.. how they conduct themselves in the business and how they work.. it’s a great initiative for a large business. But it only works if everyone lives and believes in them, especially people at director and Senior management who set the culture and atmosphere. I have seen many examples in category management where this is definitely not the case.

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      1 person found this review helpful

      Zalando Response

      Employer Branding Specialist

      Thank you for taking the time to share your feedback. We are glad to see that you share so many positive aspects with us as we are investing a lot in creating a great place to work for our employees. What you point out in the Cons section is not the type of employee experience we strive to create at Zalando. We would specifically like to address your concerns regarding the high workload and our approach to support employees who are struggling in their role. We are actively trying to find ways to help manage the workload of our employees in a better way. As one of the measures to tackle this, our teams are conducting workshops to proactively review their workload and define best practises to increase efficiencies and prioritize projects. In addition, we are also investing a lot in tool improvements and hiring for additional roles in Category Management to help strengthening our teams. In regards to our approach towards colleagues who need support in their role, we aim to provide a holistic and conversation-based approach. Together with leaders, our People & Organization Business Partners try to analyze the context, identify root causes for the challenges and define holistic support measures. In parallel, we strive to encourage open and honest conversations between the lead and the employee about current challenges, expectations and mutually aligned support offerings in order to help the employee in the best way possible to be successful in their role. We take your feedback as a very valuable input to continue having these open and honest conversations at Zalando and working on improving. If you would like to have a further discussion or share more feedback with us, please feel free to reach out to me directly via email: Martha Müller, martha@zalando.de

    10. 5.0
      Current Employee

      Great place to work at

      Sep 12, 2020 - Working Student in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awsome team, great work life balance

      Cons

      nothing yet. Will update soon

      1 person found this review helpful
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