Zapier Reviews

Hi fellow Zapien, Thanks for sharing such positive thoughts about your connection to our mission, values, and culture. It’s great to hear that the transparency and flexibility we do our best to offer all Zapiens is resonating with you, as well as our investment in your professional development! We also appreciate you letting us know that there are areas of opportunity as we continue to grow as a company. You’re welcome to share additional feedback or suggestions on how we’re managing change through our ops suggestion box. Thanks!

Hi fellow Zapien, Thanks for sharing such positive feedback about the flexibility and benefits offered here at Zapier. We agree - the company retreats are always a blast and a great way to build comradery from afar! We appreciate you letting us know that these offerings are highly valued. We also appreciate your feedback regarding performance management. We do our best to support all Zapiens through quarterly check-ins and upward management feedback while also offering an open door to the leadership team, including People Business Partners. We would encourage you to reach out to your manager or your PBP if there are concerns you don’t feel are being addressed. Thank you for also sharing your thoughts on our remote work culture. We realize it can be difficult to work entirely remotely. We’ve implemented company retreats, local meetups (with stipends for food/drinks), and virtual donut chats to make this easier. If you have any suggestions on ways that we can improve in this regard, please send us a note in our anonymous ops suggestion box. Thank you!

Hi fellow Zapien, Thanks for sharing positive feedback about our remote-first culture! We love hearing that this resonates with you. We also appreciate you sharing feedback on ways in which we can improve. With DIBE as our DNA, we remain committed to diversifying our organization with a strong focus on leadership. As a result of our efforts, we’re seeing BIPOC representation increase at the senior leadership level, but we realize we still have a lot of work to do. You’re welcome to share any additional feedback or suggestions anonymously via Zapier’s Ops Suggestion Box or reach out to your People Business Partner. Thanks!

Hi fellow Zapien, Thanks for sharing your feedback with us! We appreciate hearing about your experience and love that empathy, empowerment, flexibility, and compensation are all things that resonate with you. We also appreciate you letting us know how we can improve. We aim to ensure all Zapiens have access to important information through our public slack channels and Async posts, and many of our meetings are offered to keep everyone on the same page while also building relationships from afar, but if you have suggestions on how we could improve in these areas, please let us know. You’re welcome to share your feedback with us anonymously through our ops suggestion box. Thanks!

Hi fellow Zapien, Thank you for sharing such positive feedback about your experience with our onboarding process here at Zapier! Our founders, leaders, and Learning and Development Team strive to provide every new Zapien who joins us with an exceptional experience as they get up to speed, and it’s wonderful to hear that we’ve been able to meet your expectations. We also appreciate your feedback about working in a fully distributed environment. We strive to ensure that all Zapiens feel connected to the greater organization through weekly hangouts and Donut chats (as well as company retreats which you mentioned!) but we welcome your suggestions for improvement. Feel free to share your thoughts anonymously via Zapier’s Ops Suggestion Box or let your manager/leadership team know. Thanks!

Hi fellow Zapien, Thanks for sharing such detailed feedback about your experience here at Zapier! It’s great hearing such positive insights into our remote-first culture, our mission and vision, and how leadership operates with a people-first mindset. We appreciate you sharing feedback on ways in which we can improve as well. With DIBE as our DNA, we remain committed to diversifying our organization with a strong focus on leadership. As a result of our efforts, we are seeing BIPOC representation increase at the senior leadership level and while we are very proud of this, we realize we still have a lot of work to do. We also appreciate your feedback on onboarding and training. We’d love to learn more about this and hear any suggestions you might have. You’re welcome to share your thoughts anonymously via Zapier’s Ops Suggestion Box or reach out to your PBP. Thanks!

Hi fellow Zapien, Thank you for sharing such positive feedback about your experience here at Zapier! We appreciate you taking the time to let us know how much you enjoy being a part of the team. Thank you!

Hi fellow Zapien, Thank you so much for sharing your feedback with us! We truly appreciate hearing what keeps you motivated and excited here at Zapier, as well as areas where you feel we have room to improve. We also appreciate your honest feedback pertaining to change management. Change is inevitable as we scale, but we’d love to hear from you to learn more about how we can improve in this regard. We hope that you will reach out to us and let us know what suggestions you have! The question/suggestion around gym membership is one that continues to come up for our Benefits Team. We are committed to providing equitable, top-tier benefits that everyone at Zapier can access, specifically those that are most impactful to our company wellbeing culture, and while gym memberships aren’t on our current roadmap, it is something we may offer in the future. Thanks again for all of your input and feedback and we hope to hear from you!