Zara Reviews in Los Angeles, CA | Glassdoor

Zara Los Angeles Reviews

Updated March 18, 2017
44 reviews

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Los Angeles, CA Area

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
17 Ratings

44 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Entry Level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Canoga Park, CA
    Former Employee - Sales Associate/Cashier in Canoga Park, CA
    Recommends
    Approves of CEO

    I worked at Zara (More than a year)

    Pros

    Amazing place to start

    Cons

    Micro Management, not flexible, and really busy

    Advice to Management

    Don't be rude, listen to your staff


  2. "Head cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cashier in Los Angeles, CA
    Former Employee - Head Cashier in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zara full-time (More than 3 years)

    Pros

    Fast pace
    Friendly staff
    Decent discount
    House commission
    Team environment
    Hiring process is fast
    Not many pros, the cons outweigh

    Cons

    Understaffed all the time
    Horrible employee morale
    Company doesn't value employees
    Stressful environment doesn't match pay
    Growth in the company takes forever
    Regional teams aren't a part of the store enough


  3. Helpful (1)

    "Long Hours! Nice clothes, terrible uniform."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Los Angeles, CA
    Former Employee - Sales Associate/Cashier in Los Angeles, CA

    I worked at Zara part-time

    Pros

    They gave a lot of hours and long shifts which I've found to be difficult to find in retail! They try to keep employees in the loop with their own version of a social media platform. 20% discount was nice too! I lost a lot of weight because 9 hour shifts/5 days a week on my feet and walking around the store.

    Cons

    If you have employees working full time, they should be receiving full time benefits. HR is close to impossible to contact (only like two HR people for the whole west coast I think) so concerns with management are really hard to talk about or resolve without the management team getting butt hurt...

    Also the uniform is very poorly made (needs to be hand washed & hang dried if you want to avoid any seam breakage) & the shoes provided are extremely uncomfortable.

    Advice to Management

    Communicate with one another and the sales associates! Communication is something that was seriously lacking within the company.


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  5. "Hard Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Cerritos, CA
    Former Employee - Sales Associate in Cerritos, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Zara part-time

    Pros

    Definitely disciplines you well here and you learn good work ethics. They are very organized and strict. They pay really well for a part-time job. They also offer part-time benefits. They take of their employees well here. You also get 25% discount.

    Cons

    Some managers can not handle the stress and it affects their job and the way they manage. HR doesn't do much when you report incidents regarding manager's abuse even though multiple complains from different associates has been made in regards to that specific manager. Zara customers are really messy.

    Advice to Management

    There needs to be a better system in running the store. It is a very very stressful environment.


  6. "Busy bee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Costa Mesa, CA
    Current Employee - Sales Associate in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zara part-time (More than a year)

    Pros

    Fun working place, update trends, employees discount

    Cons

    Busy very busy as always, early and late shift very common

    Advice to Management

    Fun, down to earth, eager to help employees


  7. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    employee discount up to 25%.flexible with change.

    Cons

    Poor managing.Constantly i have seen different person as a manager.


  8. "Unique retail company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Stock in Santa Monica, CA
    Current Employee - Sales Associate/Stock in Santa Monica, CA
    Recommends

    I have been working at Zara full-time (More than a year)

    Pros

    Stock check are easy due to RFID technology. Provide you with iPod for stock checks. Accurate inventory. 1 hour lunches. Growing opportunitys

    Cons

    Very busy
    Needy customers
    Very little coverage
    Long lines

    Advice to Management

    Appreciate the sale associates. They don't know everything that you already know.


  9. "Interesting days"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stockroom Supervisor in Pasadena, CA
    Current Employee - Stockroom Supervisor in Pasadena, CA
    Recommends
    Neutral Outlook

    I have been working at Zara full-time (Less than a year)

    Pros

    Great pay, Good hours, Employee Discount

    Cons

    Hours, Human Resources, and incompetent Management

    Advice to Management

    Please have a more elaborate human resources training course


  10. "overall good company to work in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends

    I have been working at Zara full-time (Less than a year)

    Pros

    still growing company, open communication, 25% discount

    Cons

    overtimes not paid for salary staff,

    Advice to Management

    review benefits and salaries


  11. Helpful (3)

    "Men's Department Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Men's Department Manager in Los Angeles, CA
    Former Employee - Men's Department Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Zara full-time (More than 5 years)

    Pros

    Upper management pays well. Internal promotions vs hiring outside of the company for the most part.

    Cons

    Corporate expectations are unrealistic and promote a negative work environment for all associates. Too much work for too little pay for anyone that's not in upper management.



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