Zara Reviews in United Kingdom | Glassdoor

Zara UK Reviews

Updated May 20, 2017
181 reviews

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United Kingdom

2.8
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
65 Ratings

181 Employee Reviews

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Pros
  • Fast-paced, team members helped each other out (in 72 reviews)

  • Only good thing about working at zara is good pay (in 60 reviews)

Cons
  • Not much of a work life balance (in 37 reviews)

  • Long hours especially over sale period (in 76 reviews)

More Pros and Cons

  1. "20hour Part Time ZARA Westfield Bush"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zara part-time (Less than a year)

    Pros

    - Westfield Location
    - Customers
    - Employees Calm
    - Security Calm

    Cons

    - Managment terrible (watch out for Lucus)
    - Disrespectful
    - Not considerate

    Advice to Management

    Learn English and learn manners


  2. "Sale assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Zara (More than a year)

    Pros

    Great company! Nice benefits and nice staf

    Cons

    Bed management ! The customers are crazy and is very busy all the time


  3. "sales assistant"

    Star Star Star Star Star
    Former Employee - Sales Assistant in Glasgow, Scotland (UK)
    Former Employee - Sales Assistant in Glasgow, Scotland (UK)

    I worked at Zara part-time (More than a year)

    Pros

    some fun times with good people. good discount and on sales items!

    Cons

    didn't always get breaks when should have. usually finished later than supposed to and shifts changed without checking.

    Advice to Management

    check with employees that it is ok to change a shift especially when last minute.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in Cambridge, East of England, England (UK)
    Former Employee - Merchandiser in Cambridge, East of England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zara full-time (Less than a year)

    Pros

    Staff Discount
    Friendly Team
    Easy to Progress In Company

    Cons

    Lack Of Time
    Management
    Organisation


  6. "High-pressure and horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in London, England (UK)
    Former Employee - Sales Consultant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zara part-time (Less than a year)

    Pros

    It was a central location, and it was nice to work around clothing that I liked. You could do lots of over-time which was handy if you wanted to earn extra money on top of what you earn.

    Cons

    Management spoke to employees horribly both in private and in front of customers, managers once spoke about me in Spanish which made me feel really uncomfortable, I was told I made "an ugly face" when I was confused

    Advice to Management

    Treat employees nicely if you want them to do well, the way you spoke to many employees made people hate coming to work. I once saw a girl cry at work, which was horrible.


  7. Helpful (1)

    "Unhappy times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Covent Garden, England (UK)
    Former Employee - Sales Assistant in Covent Garden, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Met some nice people
    Pay is decent

    Cons

    Horrible management with no regards to their employees or customers
    Favorutisim of Spanish employees and frequently speaking Spanish in front of non Spanish employees.
    Spanish employees had no repercussions to taking sick days and did not need to have meetings when late or returning to work.
    Management would often pit employees against each other and spread 'she said, he said' rumours as apparently we'd work better when we're not on friendly terms.
    Rota would be changed and no warning would be given. I was working night shifts and pay is double. I was changed to day shifts with no word and no reason. This caused me financial strain as I was not able to afford my bills for several months till I left.

    Advice to Management

    There's a massive lack of communication and management needs to be trained better and not simply made manager because they're Spanish. If a normal sales assistant has to give a new manager training then there's something inherently wrong. Management needs to learn to be professional and treat their employees with respect. I don't expect to be laughed at or lectured for half an hour about how "dangerous" it would be for me to progress my career.


  8. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Sales Associate/Coordinator/Window Dresser in London, England (UK)
    Former Contractor - Sales Associate/Coordinator/Window Dresser in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zara as a contractor (More than 10 years)

    Pros

    It's my dream to work in fashion. I feel amazing to be a Sales associate, coordinator and window dresser.
    I will give my best and work hard to prove myself for you.
    I will be greatful if I granted this job.

    Cons

    There is no downsides for me. There is just ambitions and motivations.

    Advice to Management

    As I said before to work in Zara is dream to me with all my pleasure.
     I'm a positive person can make reposition, distribution arrange items, displaying and customer service.
    I would like to have more experiences and activities in my life.
    Through your company I will have a nice future to be full of successful and to be bright forever.
    I hope that you will accept me to be member in your company.


  9. "ZARA March 2017 1 to 1 interview (outside London)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Canterbury, England (UK)
    Current Employee - Sales Associate/Cashier in Canterbury, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zara part-time (Less than a year)

    Pros

    good salary
    Paid
    Commission 0.9 % monthly of sales associate
    2% commission monthly if cashier

    Overall a great company to work for

    Cons

    Busy
    Fast paced
    Spanish retailer
    Management is abit unreasonable at times but that's retail just get on with it your there to work at the end of the day


  10. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zara part-time (More than a year)

    Pros

    Great discounts for employees

    Cons

    Management not always very professional.


  11. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Approves of CEO

    I worked at Zara full-time (More than 3 years)

    Pros

    Nice environment and colleagues, multi cultural, good salary for a retail company.

    Cons

    Not enough employees for the volume of work.


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