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Zaxby's

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Zaxby's

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Zaxby's Reviews

Updated Dec 5, 2022

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Found 2,037 of over 2K reviews
3.4
58% Recommend to a Friend
Zaxby's President and CEO Zach W. McLeroy
76% Approve of CEO

Found 2,033 of over 2K reviews

3.4
58%
Recommend to a Friend
76%
Approve of CEO
Zaxby's President and CEO Zach W. McLeroy
Zach W. McLeroy
662 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Zaxby's and is not affected by filters.

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  1. 5.0
    Current Employee

    Prep

    Nov 19, 2022 - Prep Cook 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Chance to move up to a different position

    Cons

    I haven't ran across anything yet this may be the best job I've held down.

    Continue reading
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  2. 4.0
    Former Employee, more than 1 year

    Take care of money

    Dec 5, 2022 - Cashier in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun environment, good pay, nice coworkers

    Cons

    Extremely busy, rude customers, staying late

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  4. 4.0
    Former Employee, less than 1 year

    Good Company

    Dec 2, 2022 - Intern - Hourly in Athens, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly Environment Good learning experience

    Cons

    Pay below many other comparable roles

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  5. 4.0
    Current Employee

    It it’s good people

    Nov 29, 2022 - Cashier/Customer Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice people for the most part

    Cons

    Management does inventory weird sometimes

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  6. 4.0
    Current Employee, less than 1 year

    It’s cool

    Nov 28, 2022 - Manager in Athens, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You make a lot of money

    Cons

    The customers can be mean

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  7. 4.0
    Former Employee, more than 1 year

    Not bad for fast food

    Nov 16, 2022 - Assistant Manager in Summerville, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people become like family. Pretty flexible schedule. Easy to move up. The pay is decent and raises are given

    Cons

    No benefits, rude customers, sometimes hectic atmosphere, 2nd shifts are usually filled with teenagers and alot of call outs.

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  8. 5.0
    Current Employee, less than 1 year

    Excellent Company

    Nov 18, 2022 - Digital Technology Operations Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    An excellent company to work for that promotes a positive workplace with great benefits. Leadership cares about the well being of the team and is an overall wonderful place to work.

    Cons

    Slight disorganization, but that's certainly just growing pains.

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  9. 4.0
    Current Employee, less than 1 year

    Best fast food establishment I’ve worked at yet

    Nov 11, 2022 - Crew Member/Grill Cook in Augusta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very involved management, free break food, free drink and unless the circumstances are dire- 30 minute breaks are guaranteed

    Cons

    Very fast paced, depending on the station assigned to you and you must stay focused for prolonged periods

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  10. 4.0
    Former Employee, more than 1 year

    Typical cashier job

    Nov 20, 2022 - Cashier in Lebanon, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Basically a typical cashier job. Most of the managers are nice.

    Cons

    Pay is low for the expectations

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  11. 2.0
    Former Employee, less than 1 year

    Crazed customers, cockroaches, & criminal coworkers

    Oct 12, 2022 - Part Time Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The food was good, until the cockroaches made me lose my appetite. Pay was decent. Boss was okay & would sometimes go to bat for us if a customer got aggressive.

    Cons

    High staff turnover with some staff members having criminal records and being sketchy to other coworkers. Once the boss found out about it, it was stopped, but if you hire someone with a bad record, chances are, they're bringing their issues to work with them. I've seen customers get physically aggressive, come in or run through the drive through partially naked, coworkers getting wasted when the boss wasn't there.. just a lot of stuff that first time or younger employees don't need to see. Also, hire pest control! The bugs are freaky!

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Viewing 1 - 10 of 2,033 Reviews
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Zaxby's Reviews FAQs

Zaxby's has an overall rating of 3.4 out of 5, based on over 2,062 reviews left anonymously by employees. 58% of employees would recommend working at Zaxby's to a friend and 43% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Zaxby's employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Zaxby's. This rating has been stable over the past 12 months.

58% of Zaxby's employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zaxby's 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Zaxby's to be workplace, benefits, coworkers and the cons to be career development, compensation, management.

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