Zayo Reviews

Updated Jul 24, 2020

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2.3
35%
Recommend to a Friend
24%
Approve of CEO
Zayo Co-Founder, Chairman and CEO   Dan Caruso
Dan Caruso
486 Ratings
Pros
  • "Flexible work from home policy for groups that are not needed in the office on a daily basis(in 55 reviews)

  • "Great leadership - Great people(in 36 reviews)

Cons
More Pros and Cons
  1. "Excellent Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Engineer in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zayo full-time for more than a year

    Pros

    Every Zayo employee rocks!

    Cons

    I have no Cons to list here, I really like this company!

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  2. "Fast-paced, opportunity for growth"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Zayo full-time for more than a year

    Pros

    Company culture, benefits, fast-paced environment

    Cons

    Frequent re-orgs, potential for long work days (depending on position)


  3. "Ok to work for a while"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AR Collections Representative 

    I have been working at Zayo full-time

    Pros

    Flexible hours, laid back atmosphere, nice perks

    Cons

    Too disorganize and lack of orientation

  4. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vice President in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zayo full-time for more than 5 years

    Pros

    Great leadership - Great people

    Cons

    There are no cons to working here

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  5. "Osp inspector"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - OSP INSPECTOR 
    Recommends
    Positive Outlook

    I worked at Zayo full-time for more than 3 years

    Pros

    I have experience as an osp inspector for ZAYO, and Future telecom, also as a heavy machine operator for Dal-Tile, and precise food co.

    Cons

    None at all, it’s a great job

  6. Helpful (12)

    "Worst company I have ever worked for"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zayo full-time

    Pros

    There are two types of people at Zayo... The amazing people who rise up through the ranks at Zayo, who are great at what they do, and are great managers. There are also a lot of career advancement opportunities at Zayo, but these completely depend on how well like you are by leadership.

    Cons

    The second type of people at Zayo are those who rise up the ranks by taking credit for other's people's work, try to push people out of the company to take their jobs, and throw people under the bus. You'll find these people throughout the organization. Leadership leads through fear and is terrible at communicating. There are tough situations that routinely come up that they refuse to address. Layoffs impacting hundreds of employees happen without a word to the rest of the organization because the CFO feels its better to bury than to address it head on. Re-orgs and leadership leaving the company also love to be swept under the rug. Compensation is pathetic. It may seem like it has opportunity for those outside of the company, but bonus payouts are regularly 40% of the target or less because the company continues to fail at reaching its growth targets. As a result, while I was at Zayo I was routinely doing more and more work for less and less money. The stock component was created by Dan to retain talent. What really happened was high-performers knew they could make more money elsewhere so they would leave the company and what you have left are low performers who want to fly under the radar and stick around while their stock vests every quarter. The CEO, CFO and COO are toxic leaders who are terrible at execution, which is why they continue to fail at growing the business. Priorities shift on a whim with no context given, orgs changes happen routinely every 6 months (again something they like to bury).

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  7. Helpful (7)

    "Stay away"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Chicago, IL

    I have been working at Zayo full-time for more than 3 years

    Pros

    Great network and product set

    Cons

    Never know what you will get paid, late commission payments and micromanagement.

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  8. Helpful (1)

    "Fun, Young Culture with Good Atmosphere"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Systems Manager in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Zayo full-time for more than a year

    Pros

    Zayo has beautiful offices and a fun atmosphere. I made many friends that I spend time with outside of work and it was never hard to speak to upper management (flat org).

    Cons

    The salary was below market until very recently, and management tends to force all of the different products sold into a particular tool, even if that tool does not meet the needs of the business.

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  9. Helpful (9)

    "Run away! Company full of leaders with no integrity"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Doesn't Recommend
    Negative Outlook

    I have been working at Zayo full-time for more than 3 years

    Pros

    Good portfolio but they change direction every quarter...

    Cons

    Executives are just plain stupid and make decisions with no planning or information. No work life balance. Comp is always late and is based on how company does so even if you’re at 100%, since the company continues to suck, you’ll only get paid out 40%... the quota and the number you have to sell to be paid 100% drastically differ. Many ramps are given but not actually fully paid... Senior management is typically MIA and not helpful with customers unless it’s the fire drill of the day

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  10. Helpful (11)

    "STAY AWAY!!!!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Director in Ashburn, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zayo full-time for more than 3 years

    Pros

    There are no pros at all

    Cons

    Lets start with the leadership - in Sales we had 4 vertical/geographical account base changes in 2 years, your accounts will change. If you do uncover an opportunity and bring it to close they will move it if they decide the account should be moved, no credit to quota or payment. Direct management...6 managers in 2.5 years. Compensation, laughable based on quotas that triple and metrics of salesforce comments, this ensures you will never be able to see how you were paid...ever - the management is continuing to bring in old level3 cronies and they have had no success previously or at Zayo - lastly I have never been at a company that lays people off and offers not a day of severance or vacation pay. disgusting

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Found 675 reviews
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