Zazzle Reviews | Glassdoor

Zazzle Reviews

Updated September 14, 2017
121 reviews

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2.5
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Robert Beaver
84 Ratings

121 Employee Reviews

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Pros
  • Free gym membership is a huge plus (in 11 reviews)

  • Additionally, Zazzle harvests a great culture and work environment, while providing each employee with challenging opportunities (in 8 reviews)

Cons
  • customer service gets treated like scum (in 13 reviews)

  • For example, I was told to complete an extra task by one member of upper management, while another told me to not complete it (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Needs works"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Zazzle full-time (More than 8 years)

    Pros

    I been worked at Zazzle for 8 years, pros there are 3 shifts during the holidays, free food during the holidays, overtime, you'll always stay busy, time goes by fast, you'll meet some great co-workers, and some not so great

    Cons

    Pay rate, even if you work hard and your manager, supervisors, and leads doesn't like you, and you're not part of the "click" they don't care about how hard you work, if you make one mistake, they get on you, if a protect isn't up to the QA standards, but your lead or supervisor tells you to ship it anyways, and if the customers isn't happy due to the color, etc, your lead, and supervisor will blame it on you, even though you didn't want to ship it.

    Advice to Management

    Mangers shouldn't be playing around on the production floor throwing a football around "checking out females" if you want your team to work hard, and have fun you shouldn't be playing around while there's alot of work to be done,


  2. "It's a great place to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leadership Development in San Jose, CA
    Former Employee - Leadership Development in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zazzle full-time (More than 3 years)

    Pros

    Friendly environment it's like family

    Cons

    Summer it's to hot in the building and to cold in the winter time.

  3. "supply chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zazzle (More than a year)

    Pros

    Good people, good perks and happy hours were fun

    Cons

    still growing company, a lot of new things going on

    Advice to Management

    more communication among the groups


  4. Helpful (1)

    "Decent company, but they need outside help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zazzle full-time (More than 3 years)

    Pros

    There are some really great people at Zazzle, from the top all the way down to the bottom. Everyone there is extremly smart which is great, but also causes everyone to have an opinion of what you should be doing in your channel of expertise.

    Cons

    Leadership is afraid of the CEO/founders and afraid to push back even when it would be best for the company. Zazzle has had amazing growth since selling its very first product but with growth, you have to learn to adapt and change. They need to trust their leadership team and invest in their top talent. Personally, I have never had as rude of a manger that I had at Zazzle in my entire career, which is unfortunate. If I had a different manager things would be completely different.

    Advice to Management

    Invest in outside consultants and trust in their advice. You have amazing, talented people that can do great things...you just have to let them do it


  5. "huinya polnaya"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in San Jose, CA
    Current Employee - QA Engineer in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at Zazzle full-time (More than a year)

    Pros

    it is ok they are doing well

    Cons

    could be better they need to improve everything


  6. Helpful (5)

    "HR is horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Zazzle full-time (More than 3 years)

    Pros

    People are nice in general, but can be very closed-minded and uneasy at times.

    Cons

    HR team is super unprofessional. There isn't much help when it comes to HR.

    Minimal learning opportunities.

    Uncomfortable working environment.


  7. Helpful (3)

    "Zazzle, like the San Francisco Bay Area, is all sparkle and no substance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital-Era Serf in Redwood City, CA
    Former Employee - Digital-Era Serf in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zazzle full-time (Less than a year)

    Pros

    If you're a masochist, the prospect of getting belittled and berated by aggressive and cutthroat managers should excite you. Be grateful for it, ye little digital-era serfs! Lap it up! You know you like it...I'm sorry, I cannot think of one pro regarding these folk.

    Cons

    It's a cold, restrained and corporate environment, under the guise of being a zippy, young start-up. Read any Orwell? You get the gist. The compensation is substandard for all positions, especially if you really want to make it in the most expensive part of the country. I saw very little praise being dolled out to any of its workers, in any department. They are also very strict about things that don't make much sense. Yes, I noticed they had new decor and furniture. But not being allowed to eat snacks on certain sofas in the common areas, etc., is just a tad precious. It's not a design showroom. I would say their overall attitude is one of undeserved entitlement and snobbery. If you like yuppies or are one, you might jibe with them. But for the average person, please don't risk your sanity and agree to work there. You'd be better off as a Lyft driver or some such. At least that way, you won't get bossed around by snippy, immature little Millennials with sticks up their butts. I sincerely wish that Zazzle, and San Francisco would just fall off the face of the earth. It would hardly be a loss - there are no longer any real people left there.

    Finally, Zazzle is not fair to its contributing artists on the site. They do not get near the percentage of sales they deserve for their hard work, But then, San Francisco also despises and spits on artists, so hey, it's a win-win!!! Hurray for the 1%! SF is like this horrid, nauseating vortex of tech titans, 1 percenters and way-too-expensive sandwiches.

    Advice to Management

    I would say, 'Don't be evil,' but Google has that motto, and now (surprise!), they are the epitome of evil. They make Lucifer look like a puppy. I'll stop here. I really don't think any of us should be wasting our time on advice for the Dark Ones. Zazzle. Beelzebub. Same thing. It's all the same awful energy.

  8. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Recommends
    Neutral Outlook

    I have been working at Zazzle part-time (More than 8 years)

    Pros

    Interesting job, salary, part-time job, good colleagues

    Cons

    Bad conditions of work at office, uncomfortable work place.


  9. "Great Place to work but no room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Redwood City, CA
    Former Employee - Customer Service Representative in Redwood City, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Free food!
    Great manager fun to work with.
    Great place to work with friends.

    Cons

    no room for growth
    family runs company
    customer service gets treated like scum

    Advice to Management

    Focus more on the ENTIRE team.


  10. Helpful (3)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Zazzle full-time

    Pros

    Lots of great, smart people. Really nice office with lots of benefits and a good work/life balance.

    Cons

    Kind of a weird culture, especially among management. Not a great place for career growth and uncompetitive compensation relative to similar companies.


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