Zazzle 91 Reviews | Glassdoor

Zazzle Reviews

Updated March 20, 2017
91 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Robert Beaver
66 Ratings

91 Employee Reviews

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Pros
  • Brilliant co-workers, comfortable workplace, gym membership (in 8 reviews)

  • Additionally, Zazzle harvests a great culture and work environment, while providing each employee with challenging opportunities (in 8 reviews)

Cons
  • Zazzle preaches its "delight" philosophy in customer service (in 9 reviews)

  • Not a lot of transparency and communication from upper management (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "good co workers bad pay"

    Star Star Star Star Star
    Former Employee - Receiving Lead in San Jose, CA
    Former Employee - Receiving Lead in San Jose, CA
    Disapproves of CEO

    I worked at Zazzle full-time (More than 3 years)

    Pros

    cool co workers meet a lot of awesome people. fun work place for the most part.

    Cons

    bad pay. some bad supervisors


  2. Helpful (2)

    "Lost"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zazzle full-time

    Pros

    Health benefits, the snacks and espresso machine.

    Cons

    No growth. No real resources. Segregation and no true direction. Underpaid and unappreciated.


  3. Helpful (1)

    "Lots of opportunity, if you look hard enough"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Zazzle full-time (More than 3 years)

    Pros

    The people working here are generally awesome people. Zazzle is a magnet for smart, talented, and genuinely good people. I'd recommend working here if you're early in your career and feel comfortable setting work/life boundaries even against the demands of your superiors and don't have offers from some of the more recognizable names in the area.

    Not much advise for people further along in their careers as I was pretty junior. Although it looked like senior management was well compensated!

    Maybe because it's still a somewhat small company and a family-run, there are lots of opportunities at the lower and middle levels.

    Cons

    Even though most people here are respectful and often times really great people, the environment can be very top-down and oppressive. More often than not management (incl directors, vps..) will use fear-based incentives rather than reward. It makes for getting a lot of hard work done in a short period of time which can benefit an individual professionally and can be a great learning experience -- and definitely benefit the company -- however it doesn't create a healthy environment.

    Advice to Management

    It might cost you in the short-term but might want to try out reward-based management methods, at all levels. The inner circle (read: family and founding team) are smart and talented but need to act as if they no longer run a startup. I'd imagine you'd retain more top-tier talent if you adopted a long term approach to business challenges rather than foster an environment that feels like a constant scramble.

    Thank you for the opportunities you provided!


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  5. Helpful (4)

    "Zazzle Corporate in Redwood City"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Brilliant co-workers, comfortable workplace, gym membership

    Cons

    It's a family business. Promotions go to friends.

    Advice to Management

    Your style of top down fear based management had been proven marginally effective 50 years ago and has been replaced by many more effective styles. I mean really, have you ever heard of Toyota? There are many others.


  6. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good work life balance, flexible, interesting tasks.

    Cons

    not grow fast enough, stagnent

    Advice to Management

    be more aggressive


  7. "Great but needs more development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Reviewer in Redwood City, CA
    Former Employee - Content Reviewer in Redwood City, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zazzle (More than a year)

    Pros

    Startup culture, laidback team management, good food and perks

    Cons

    Hard to grow within, no room for growth, stagnant

    Advice to Management

    Expand your search within


  8. Helpful (1)

    "Fun Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Planner in San Jose, CA
    Current Employee - Production Planner in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Zazzle full-time (More than 3 years)

    Pros

    Great work environment. Been here for majority of my career and was given ample opportunity with growth.

    Cons

    High Seasons equals high hours. Millions of products to customer but not all make it. Its part of business.

    Advice to Management

    Training for leadership or bringing in experienced and qualified Leaders who will be given the power to make change.


  9. Helpful (10)

    "Well..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Zazzle full-time

    Pros

    Worked with a wonderful group of people. They were the driving force for me to get up and come to work. That pretty much sums up the pros

    Cons

    Where do you begin. They throw everything on your plate and expect you to clean up behind others and do your job plus theirs while barely paying you for those tasks. They wont even hire in the US office feels as though they are eventually going to get rid of it and only have an office in ireland but they wont tell the people here that

    Advice to Management

    Treat your employees right and i guarantee that they will stay as of right now the turn over rate is so high it is so awful. But i guess that doesnt matter when you are on the verge of outsourcing.


  10. Helpful (3)

    "Pros/Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zazzle (More than 3 years)

    Pros

    There is a real passion to make the company great and that really is inspirational. Some great, go-getters that help to drive the company forward. They really care about what they do.

    Cons

    Some resistance to change. There is a need to grow past the early stages and get to a bigger company mindset.

    Advice to Management

    Hire smart and trust that your employees will help grow the company. Consider more equality amongst the varying teams.


  11. Helpful (4)

    "Great Start Up For Cool Kids"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Zazzle full-time

    Pros

    It was a great starting place to learn the chops of marketing and how digital eCommerce works. Especially with their ever changing product assortment you are always kept on your toes.

    Cons

    You had to be on the in "in crowd" to be able to succeed.



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