Zellers Reviews | Glassdoor

Zellers Reviews

15 reviews

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5.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Zellers President and CEO A. Mark Foote
A. Mark Foote
2 Ratings

15 Employee Reviews

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Pros
  • Learned a lot about selling and giving good customer service (in 5 reviews)

  • great co-workers with a sense of comraderie, fairly good systems, adequate training (in 3 reviews)

Cons
  • bad management, manager play favors (in 3 reviews)

  • its gone because of target and now that the stores are open again i hope to see it come back (in 2 reviews)

More Pros and Cons

  1. "A great place to work"

    Star Star Star Star Star
    Former Employee - Cashier/Customer Service in Welland, ON (Canada)
    Former Employee - Cashier/Customer Service in Welland, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Employees were one big happy family.

    Cons

    A few customers were difficult to help because they wanted something that we couldn't give them

    Advice to Management

    None


  2. "CSR"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Many of the staff are wonderful to work with

    Cons

    Need to improvement management practices


  3. "please come back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Amazing place to work really miss it, amazing compnay that i hope to see come back one day

    Cons

    its gone because of target and now that the stores are open again i hope to see it come back

    Advice to Management

    Please open some of the stores back up it was amazing


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  5. "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company, great management, flexible schedules

    Cons

    closed down turned into target


  6. "Customer Service Representative"

    Star Star Star Star Star
    Former Employee - Customer Service Representative in Kamloops, BC (Canada)
    Former Employee - Customer Service Representative in Kamloops, BC (Canada)

    I worked at Zellers (More than 10 years)

    Pros

    Great company to work for! Too bad they had to close. Can always try The Bay as they are still around if you want retail work.

    Cons

    Company closed and this put a lot of experienced workers out of a job.


  7. "MMT Group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Movement Team Associate (Mmt) in Winnipeg, MB (Canada)
    Former Employee - Merchandise Movement Team Associate (Mmt) in Winnipeg, MB (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Zellers part-time (Less than a year)

    Pros

    fun and easy going workers.

    Cons

    Horrible Manager who no one liked.

    Advice to Management

    It was nice working for you guys.


  8. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Freedom, made a lot of friends, were treated like family

    Cons

    Customers, promotions, work-life balance, gets messy most of the time


  9. "Awesome company to work for, great staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Toronto, ON (Canada)
    Former Employee - Cashier in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zellers part-time (More than a year)

    Pros

    best group of co-workers. all supervisors were very friendly, accommodating and always willing to help, very flexible with changing schedule and shifting shifts when needed. supervisors were friends with all employees but still set boundaries and rules. bought lunch for holidays and snacks at random times.

    Cons

    customers were very difficult at times, HR had too few cashiers in peak hours, and too many during down times. the signs were not always changed with weekly sales which created confusion at check out. some of the floor staff were too lazy and were only there for the pay check.

    Advice to Management

    none


  10. "It was the best of times, it was the worst of times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zellers full-time (More than 10 years)

    Pros

    Compensation, autonomy on merchandising, great leadership from Mark Foote. Product selection. Could be such a fun environment

    Cons

    Buyers and home office group never listened to stores. Old timers who were just waiting around for packages. HR dept that had their favourites. HR not approachable about Admins with attitude

    Advice to Management

    Should of stuck around. Target is empty and no one shops there. Could of easily competed


  11. "very fascinating and great experience in sales as well as customer service in pharmacy."

    Star Star Star Star Star
    Former Employee - Merchandiser in Toronto, ON (Canada)
    Former Employee - Merchandiser in Toronto, ON (Canada)

    I worked at Zellers full-time (More than 3 years)

    Pros

    Started my work as a cashier based on my hard work was upgraded to work in pharmacy.

    Cons

    loved working at zellers and would never want to move away from the company.

    Advice to Management

    Hard work and honesty leads to success.


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