Zellers Reviews | Glassdoor

Zellers Reviews

Updated February 8, 2017
125 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Zellers President and CEO A. Mark Foote
A. Mark Foote
40 Ratings

125 Employee Reviews

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Pros
  • Learned a lot about selling and giving good customer service (in 5 reviews)

  • Great Place, Friendly people to work with (in 5 reviews)

Cons
  • bad management, manager play favors (in 3 reviews)

  • its gone because of target and now that the stores are open again i hope to see it come back (in 2 reviews)

More Pros and Cons

  1. "employee"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    a big company good advertisement

    Cons

    the company closed not much time for notice

    Advice to Management

    company closed


  2. "Great Part-time Work Experience"

    Star Star Star Star Star
    Former Employee - Seasonal Sales Associate in Richmond, BC (Canada)
    Former Employee - Seasonal Sales Associate in Richmond, BC (Canada)

    I worked at Zellers (Less than a year)

    Pros

    All colleagues are pretty nice to work with and they will try to give you advices or suggestions on how to answer question from customers at different section (eg, toys, stationary, jewelry, so on).

    Cons

    nothing much I can say here


  3. "Good retail chain that should still exist."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiver in Victoria, BC (Canada)
    Former Employee - Receiver in Victoria, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zellers full-time (More than 10 years)

    Pros

    Wages that were appropriate for the position.
    Good clean work environment.
    Equipment available to do your job.
    Hours were available when needed.

    Cons

    Poor HR management, the wrong people were constantly hired and left. New people were being hired and the core experienced staff were picking up the slack.

    Poor store management. No coaching was available to staff that needed it. Many managers and supervisors were not doing their jobs.

    Advice to Management

    Relaunch the Zellers chain as Walmart really has no real competition in Canada. Use the Target Canada failure as a guide to not making the same mistakes.


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  5. "A great place to work"

    Star Star Star Star Star
    Former Employee - Cashier/Customer Service in Welland, ON (Canada)
    Former Employee - Cashier/Customer Service in Welland, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Employees were one big happy family.

    Cons

    A few customers were difficult to help because they wanted something that we couldn't give them

    Advice to Management

    None


  6. "Claims adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Non micro manage very verbal

    Cons

    Great benefits insurance contact info


  7. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    nice environment to work with

    Cons

    long periods of standing and get tired

    Advice to Management

    should be more cooperative


  8. "Decent Part Time Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Mississauga, ON (Canada)
    Former Employee - Sales Associate in Mississauga, ON (Canada)
    Recommends
    No opinion of CEO

    I worked at Zellers (Less than a year)

    Pros

    - decent start to your professional career

    Cons

    - lots of time on your feet


  9. "Store shut down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Zellers part-time

    Pros

    Overall is was a good company to work for. It had good ethics and treated all employees fairly. Regular large retailer.

    Cons

    When the store was closing the staff was careless - calling in sick , understaffing. The store was very messy and tons of work to do.

    Advice to Management

    They should have gave us more notice they were going under. Or at least left reference letters for the people who had worked there for years and were left jobless.


  10. "cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Zellers full-time

    Pros

    Respectful great hours friendly coworkers

    Cons

    Not long enough lunch breaks

    Advice to Management

    Nothing zellers is no longer a store


  11. "Bad experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stockroom Associate
    Former Employee - Stockroom Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some decent co workers
    Flexible hour changes

    Cons

    Bad management
    Lack of motivation
    Bad hours

    Advice to Management

    To depressing of an atmosphere



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