Zellers Reviews | Glassdoor

Zellers Reviews

Updated May 16, 2017
126 reviews

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126 Employee Reviews

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Pros
  • Learned a lot about selling and giving good customer service (in 5 reviews)

  • great co-workers with a sense of comraderie, fairly good systems, adequate training (in 3 reviews)

Cons
  • bad management, manager play favors (in 3 reviews)

  • No perks for part-time employees, or at least very few that I remember (in 3 reviews)

More Pros and Cons

  1. "cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Zellers full-time

    Pros

    Respectful great hours friendly coworkers

    Cons

    Not long enough lunch breaks

    Advice to Management

    Nothing zellers is no longer a store


  2. "Bad experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stockroom Associate
    Former Employee - Stockroom Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some decent co workers
    Flexible hour changes

    Cons

    Bad management
    Lack of motivation
    Bad hours

    Advice to Management

    To depressing of an atmosphere


  3. "HR Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Administrator in Toronto, ON (Canada)
    Former Employee - Human Resources Administrator in Toronto, ON (Canada)

    Pros

    good staff and good benefits

    Cons

    poor management & mis-management of the company


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  5. "CSR"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Many of the staff are wonderful to work with

    Cons

    Need to improvement management practices


  6. "please come back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Amazing place to work really miss it, amazing compnay that i hope to see come back one day

    Cons

    its gone because of target and now that the stores are open again i hope to see it come back

    Advice to Management

    Please open some of the stores back up it was amazing


  7. "I cannot send pictures because Zellers is closed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Fashion Associate in Penticton, BC (Canada)
    Former Employee - Cashier/Fashion Associate in Penticton, BC (Canada)
    Recommends
    Positive Outlook

    I worked at Zellers part-time (More than 3 years)

    Pros

    I enjoyed working because they had gave me great hours.

    Cons

    I had trained others how to work and then they ended up getting more hours than I.

    Advice to Management

    Just because I had epilepsy, didn't mean I couldn't work hard.


  8. "Customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zellers part-time

    Pros

    worked at the customer service desk - very rewarding helping customers everyday and taking in and listening to complaints
    working with coworkers - great

    Cons

    management, compensation, store return policy isnt very good
    customers could be very nasty


  9. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Sales Associate in Cornwall, ON (Canada)
    Former Employee - Cashier/Sales Associate in Cornwall, ON (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Zellers part-time (More than 3 years)

    Pros

    The people you build connections with will always be remembered and cherished. Building rapport with customers and seeing regulars daily.

    Cons

    Not a very organized company, hence why it inevitably was shut down. Management seemed to love power trips, which would hinder performance of employees.

    Advice to Management

    Encouraging a more put together and cohesive work environment would have been beneficial. Ensuring organization with all of the partners.


  10. "Store Business Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Saskatoon, SK (Canada)
    Former Employee - Store Manager in Saskatoon, SK (Canada)
    Negative Outlook
    Approves of CEO

    I worked at Zellers full-time (More than 10 years)

    Pros

    Well supported by home office, with good programs for developement

    Cons

    Leasehold were sold to Target, which then closed them


  11. "Stocker"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was an awesome place to work

    Cons

    The job didn't pay enough


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