Zellers Reviews | Glassdoor

Zellers Reviews

Updated October 25, 2017
133 reviews

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133 Employee Reviews

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Pros
  • Great people; manager was wonderful; customers were terrific (although there is a rotton apple in every bunch) (in 6 reviews)

  • The co-workers work together, positive group of people, friendly and positive work environment (in 3 reviews)

Cons
  • Low pay, not many hours, no room to move up (in 4 reviews)

  • bad management, manager play favors (in 3 reviews)

More Pros and Cons

  1. "customer service rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    bonus from credit card sale

    Cons

    bad management, manager play favors

    Advice to Management

    bad


  2. "Customer Service Representative"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Kamloops, BC (Canada)
    Former Employee - Customer Service Representative in Kamloops, BC (Canada)

    I worked at Zellers (More than 10 years)

    Pros

    Great company to work for! Too bad they had to close. Can always try The Bay as they are still around if you want retail work.

    Cons

    Company closed and this put a lot of experienced workers out of a job.

  3. "Sales Associate Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Service Hardlines Associate in Toronto, ON (Canada)
    Former Employee - Sales and Service Hardlines Associate in Toronto, ON (Canada)

    Pros

    Great place to work, very family oriented store, good management and friendly co-workers. Learned a lot about selling and giving good customer service. Lots of room for growth as long as you work hard.

    Cons

    Outdated technology, slow to get inventory and always sold out of items on sale.

    Advice to Management

    Should have been more up to date with technology.


  4. "Great place to make friends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zellers (More than 10 years)

    Pros

    Working as part of a team. Building relationships with team members. Being able to work with and be involved in the community.

    Cons

    High expectations. Large workload for small staffing. Little visual presence of store manager. No real room for advancement.


  5. "electronics associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zellers (Less than a year)

    Pros

    fun people to work with

    Cons

    managers were horrible, didnt really know how to managed
    it ws understaffed and prices were too high
    my store was placed in a bad area so theft rate was high

    Advice to Management

    get new management


  6. "Nothing special"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Steward in Brampton, ON (Canada)
    Former Employee - Store Steward in Brampton, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zellers (More than 3 years)

    Pros

    Flexible work schedules given enough notice, employees were generally enjoyable to work with.

    Cons

    No tangible future or real means to move ahead in the professional sense.
    Not a single raise given in 4 years that wasn't government mandated.


  7. "lamest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    it was an awesome time working for this lame company... NOT

    Cons

    they were rude and unproffessional in the way they treated employees

  8. "Decent fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Place, Friendly people to work with.

    Cons

    Pay, always tight on hours


  9. "This was a great place to work where the staff were friendly and prices were low. I worked here for just over a year."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Toronto, ON (Canada)
    Current Employee - Clerk in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Zellers part-time (More than a year)

    Pros

    Co-workers were nice, everyone knew my name, the work-life balance was good, and it was an all-around friendly environment to be part of. Prices were always low!

    Cons

    Salaries were a bit too low, in my opinion, and there was not much upward mobility. I don't think I would have stayed there for longer than two years.

    Advice to Management

    Upper management were great to deal with but did not foster an environment of personal growth.


  10. "First job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You get a free uniform and the hours are extremely flexible. Additional perks if you push the credit card sign ups.

    Cons

    Difficult to get promoted and the culture is very competitive amongst cashiers to refer customers to sign up for credit card.


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