Zellers Reviews | Glassdoor

Zellers Reviews

Updated February 8, 2017
125 reviews

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Full-time Part-time

125 Employee Reviews

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Pros
  • Learned a lot about selling and giving good customer service (in 5 reviews)

  • Great Place, Friendly people to work with (in 5 reviews)

Cons
  • bad management, manager play favors (in 3 reviews)

  • its gone because of target and now that the stores are open again i hope to see it come back (in 2 reviews)

More Pros and Cons

  1. "Working at Zellers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Service Fashion Associate in Edmonton, AB (Canada)
    Former Employee - Sales and Service Fashion Associate in Edmonton, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zellers part-time (More than 8 years)

    Pros

    The people I worked with were great.

    Cons

    Supervisors who didn't care about their staff, the customers were the rudest I've ever met.

    Advice to Management

    The company closed down, I'm sure that says a lot.


  2. "Work/Life Balance Non Existant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Toronto, ON (Canada)
    Former Employee - Manager in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zellers full-time (More than 3 years)

    Pros

    If you're lucky you work with a good team. Head office HR staff are great. Flexible shifts are great.

    Cons

    Low pay compared with the amount of work that is expected of you. Not a lot of opportunity for growth. No follow up/through on training programs. Very disorganized. Expected to work until late at night and be back super early the next day. Expected to work at least 12 hours a day. Frowned upon for taking breaks.

    Advice to Management

    Consider paying what people deserve, not how low you can go. Offer training that is organized and helpful. Allow people a work life balance without making them feel guilty for leaving the store or taking vacation.


  3. "A basic part time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Winnipeg, MB (Canada)
    Former Employee - Cashier in Winnipeg, MB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zellers part-time (More than a year)

    Pros

    Flexible hours for part time students

    Cons

    a small time compared to other stores


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good place to work as a first or part-time job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Scarborough, ON (Canada)
    Former Employee - Cashier in Scarborough, ON (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Zellers part-time (Less than a year)

    Pros

    Learned much of the basics of cash handling and customer service, especially when it came to distinguishing different products the store had to offer. Hours were pretty flexible and the punch in, punch out time stamp system ensured your pay was calculated based on the hours you were actually in the store. Management was strict but would also provide much needed help when necessary. I thought the training process was thorough and prepared me well for the situations that I came across while working on the job.

    Cons

    No perks for part-time employees, or at least very few that I remember. Big part of the job was MasterCard sales and having to meet your sales quotas per week. Not only did you have to sell cards, you also had to make sure a certain percentage of your transactions were made using the HBC specific Mastercard. Anything less than that and you were given quite a disapproving look. Also, I found that the system was never update with the latest promotions and discounts that were happening at the time.


  6. "Zeller is great place to work and life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Pune (India)
    Current Employee - Administrative in Pune (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zellers full-time (More than a year)

    Pros

    Zeller is great place to work, good learining experience

    Cons

    no cons i have found here there are some proble its ok

    Advice to Management

    no advice to management they are doing great


  7. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Freedom, made a lot of friends, were treated like family

    Cons

    Customers, promotions, work-life balance, gets messy most of the time


  8. "Zellers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zellers part-time (Less than a year)

    Pros

    Coworkers were a pleasure to work with

    Cons

    Dirty conditions, management never listened to scheduling


  9. "Good solid place to work for many years"

    Star Star Star Star Star
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zellers full-time (More than 10 years)

    Pros

    There was opportunity if you wanted to take advantage of it.

    Cons

    Once the company was unable to maintain the top line it started the progressive cost cutting measures that inevitably led to its closure.


  10. "Amazing !!! depending on where/what your location was or Is??"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    If you like people you will like Zellers or similar organization demanding similar outcome

    Cons

    Vice-Versa of above statement

    Advice to Management

    Nothing !! there are lots of other to provide advice all the times....Do Best get Best !!!


  11. "Bad min wage job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    The other cashiers, nothing else

    Cons

    constant pressure to sell credit cards, no trust in employess, treating everyone like they are in 4th grade, management not being around or caring, crappy customers the list goes on

    Advice to Management

    MANAGE



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