KEY NOT FOUND: coverImgAlt
Logo
See All Photos
Best Places to Work 2022

Zendesk

Engaged Employer

Zendesk

Add a Review

Zendesk Employee Reviews about "great culture"

Updated Nov 21, 2021

To filter reviews, or .

Found 56 of over 1,152 reviews

4.2
82%
Recommend to a Friend
90%
Approve of CEO
Zendesk Founder and  CEO Mikkel Svane
Mikkel Svane
262 Ratings

What people are saying about Zendesk

Join the conversation on
Join the conversation on

Top Review Highlights by Sentiment

Pros
  • "There are a lot of teams to help you get the answers you need and there are some really great people who work here.(in 160 reviews)
  • "As above Zendesk has a great culture based on it's people and trying to do the right thing.(in 125 reviews)
  • "great benefits overall(in 88 reviews)
  • "Flexibility and great work life balance(in 62 reviews)
  • "Great colleagues and a fun atmosphere.(in 37 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Zendesk and is not affected by filters.

Want more demographic options?

Reviews about "great culture"

Return to all Reviews
  1. 5.0
    Current Employee

    Great place to work!

    Nov 16, 2021 - SMB Account Executive in Madison, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Zendesk has been great, especially in the virtual environment. My entire tenure here has been remote and even still you can experience the great culture of Zendesk.

    Cons

    Tech space is crowded, as of late it seems there has been a lot of higher up colleagues that have left for other opportunities but I don't think that is unique to Zendesk by any means.

    1 person found this review helpful
  2. 5.0
    Former Intern, less than 1 year

    Awesome experience

    Aug 3, 2021 - Sales Intern in Madison, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company culture. Sales org is well-structured.

    Cons

    Same downsides that come along with any large, public company. No glaring cons to speak of.

    Be the first to find this review helpful
  3. 5.0
    Former Employee, less than 1 year

    AMAZING but tough job without much IT knowledge/experience

    Jan 13, 2021 - SMB Account Executive in Madison, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Incredible pay- both base and commission. Nearly limitless perks. Awesome benefits. Modern, downtown office with a view, Kombucha and beer on tap. Free fully stocked kitchen. 2 week training in California, annual trips with a pretty unlimited spending budget. Great people, great culture. Cool startup vibe.

    Cons

    Very complex product- an endless amount to know with endless questions, and constantly changing. Can be tough getting answers for prospects and customers which leads to a lot of frustration on both ends. Can also be very difficult talking to super technical IT folks without having a technical background.

    Continue reading
    2 people found this review helpful
  4. 5.0
    Current Intern

    Great

    Jul 2, 2021 - Editorial Intern in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are great, culture is fun

    Cons

    I loved it. Great work life balance

    Be the first to find this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Competitive salary

    May 25, 2021 - Software Engineer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company culture and the people make it worth while.

    Cons

    Health benefits could be better and higher 401k match.

    Continue reading
    Be the first to find this review helpful
  6. 5.0
    Former Employee, more than 3 years

    One of the best places to work

    Jan 18, 2021 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture, inclusive, socially impacting Great work-life balance

    Cons

    Buildings in Mid-Market SF were not the best

    Be the first to find this review helpful
  7. 5.0
    Current Employee, more than 1 year

    Amazing Company to Work For

    Dec 22, 2020 - Senior Security Analyst in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great People - Great Culture - Company is constantly growing - Can be creative with your work

    Cons

    - Salary a little lower comparative to other similar-sized tech companies

    Be the first to find this review helpful
  8. 5.0
    Current Employee, more than 5 years

    Great

    Jan 15, 2021 - Enterprise AE in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great culture, really take care of you

    Cons

    not available in this position

    Be the first to find this review helpful
  9. 4.0
    Current Employee, more than 1 year

    Great culture; confused org structure

    Mar 11, 2021 - Senior Counsel in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture. Empathetic managers. Incredibly considerate treatment in Covid times.

    Cons

    They've made some confusing choices about the org structure that can be limiting.

    Be the first to find this review helpful
  10. 5.0
    Former Employee, more than 3 years

    Life at Zendesk

    Dec 10, 2020 - Compliance Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Culture, growth minded, well loved product

    Cons

    There are none to mention

    Be the first to find this review helpful
Viewing 1 - 10 of 56 Reviews

Popular Careers with Zendesk Job Seekers

JobsSalariesInterviews

Work at Zendesk? Share Your Experiences

or

Company Updates

Logo

Zendesk

576 days ago

Company News
Multiple crises were affecting our employees. We felt an urgent need to support them. Empathy circles were born: safe spaces where our people could talk and feel safe
Shared image - Empathy circles: from a moment to a movement - Zendesk
Empathy circles: from a moment to a movement - Zendesk
glassdoor.com

Zendesk Photos

+ Add Photo
Zendesk photo of: Smile!
Zendesk photo of: Hello!
Zendesk photo of: Staying classy!
Zendesk photo of: Zendesk Pride!
Zendesk photo of: We are strong!
Zendesk photo of: Group picture!
Zendesk photo of: Valentine's Day at Zendesk!
See All Photos