Zendesk Employee Reviews about "work life balance"

Pros

Good product, good people, good culture, fair pay, good work-life balance, plenty of opportunity for career progression.

Cons

As with any young company there are growing pains, but the company does a decent job of addressing them as they come.

Pros

Zendesk is chock-full of brilliant minds, but most actually live the company value of being humblident. People know their stuff, but egos don't get in the way of progress. Teammates and managers are supportive and collaborative. From the executive level down, they drive the culture and put simple measures in place to maintain it. It certainly helps that the product is great, so it makes life a bit easier.... Compensation packages and benefits are competitive, and unlike other companies with unlimited vacation, you're encouraged to take your time off. Great work/life balance. Many, many 4+ yr employees here!

Cons

Remote employee engagement outside of your immediate day-to-day team is challenging at times, though they have programs in place to help expand your internal network.

Advice to Management

Keep up the great work with culture. It helps to drive everyone's success in their work! Process improvement is integral, continue to listen to your teams on the ground. Look for more opportunities to engage remote employees.

Pros

Colleagues. Really smart people. Culture--innovative, hard-working & fun. Product. Intuitive; something to be proud of. Work/life balance. Leadership.

Cons

None that I can think of.

Pros

Medical insurance, dental insurance, ESPP Some pleasant employees if you work out of the Melbourne and San Francisco office. The rest of the global offices have some of the most unethical and moralless human beings I ever encountered. Work/life balance is great if you work out of the Melbourne and SF office. Anywhere else you need to take conference calls at the wee hours.

Cons

Weak 401k No bonus plan for low-level employees Some pleasant employees if you work out of the Melbourne and San Francisco office. The rest of the global offices have some of the most unethical and moralless human beings I ever encountered. Work/life balance is great if you work out of the Melbourne and SF office. Anywhere else you need to take conference calls at the wee hours.

Pros

As of June 12th, 2019... Benefits: -$70 per month phone reimbursement -$120 commuter reimbursement -Free health insurance for cheap plans, very low cost for other plans -ESPP stock purchase plan (15% discount), up to 15% of salary -really good maternity/paternity leave (think it's 4 months or so) -401K plan (horrible match though - see "cons") Office: -snacks, food for basic breakfast (cereal/oatmeal),... and food to make sandwiches for lunch. Lots of "lunch and learns", so usually have at least 1-2 catered lunches per week if you attend the meetings. -there are three buildings, all in the tenderloin and relatively nice. One of the buildings has just been renovated and by far the nicest, but overall all are pretty good. If you're coming from FAANG, you won't be impressed, but compared to normal companies, the general decor is fine. -everyone has standing desks -brand new computers -basic electronics vending machine for free Work/life balance: -although this will vary from team to team, people seem very flexible as far as time getting in and leaving. WFH is no problem, and there seem to be a few remote workers here and there. Obviously, this will likely depend on your manager.

Cons

Benefits: -Overall, I think the benefits are pretty good. However, the 401K match is absolutely horrible. It's $0.25 for every dollar you contribute, up to 1% of your salary. So, the match is basically nothing. Office: -Not the best part of town. Have to be alert when walking outside. -No dedicated parking. There are parking lots close by for about $15 per day (can use $120 commuter money for this). Most... people BART, carpool, uber, bike or walk. -Lighting can be bad on certain floors -Desk chairs aren't great -Never enough rooms available for meetings (same as every company)

Advice to Management

Seriously, increase the 401K match. 1% is ridiculous. We should be aiming for at least 5%.

Pros

Good salaries and packages. Good culture with diversity and volunteering. Feeling of working for a good company. Great work/life balance and associated benefits.

Cons

Life-threatening office location and not offering a lot of remote working opportunities.

Advice to Management

Embrace full remote positions. People don't want to commute to the Tenderloin.

Pros

Worked on a small team of great people. Great work/life balance. Beautiful office space.

Cons

Departments felt totally isolated from one another. At times the Creative team felt like a production house for the rest of the company. Lots of meetings.

Pros

Great coworkers, supportive working environment, opportunities for growth, work-life balance

Cons

Typical growing pains of organizational shifts due to expansion, nothing that you wouldn't see in any workplace