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Zenefits Reviews

Updated May 25, 2023

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Found 651 of over 682 reviews
4.1
72% Recommend to a Friend
Zenefits CEO Jay Fulcher
90% Approve of CEO

Found 649 of over 682 reviews

4.1
72%
Recommend to a Friend
90%
Approve of CEO
Zenefits CEO Jay Fulcher
Jay Fulcher
163 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Great people and technology.(in 93 reviews)
  • "Great culture and lots of fun activities.(in 39 reviews)
  • "Good team with strong identity and resilience.(in 24 reviews)
  • "Great coworkers and everyday is different.(in 23 reviews)
  • "Great benefits: The jobs page has a listing of some of the benefits we offer.(in 22 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Zenefits and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years

    Straight dope

    May 25, 2023 - Director in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome place to work if it still existed

    Cons

    Got boughtsbs now it's history

    Be the first to find this review helpful
  2. 5.0
    Current Employee

    my two cents

    Apr 25, 2023 - Account Manager in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flex work environment fun people great place

    Cons

    bad coffee machines here no ice

    Be the first to find this review helpful
  3. Join the Zenefits team
    See Our Latest Jobs
  4. 1.0
    Former Employee, more than 1 year

    Do better

    Apr 11, 2023 - Customer Support Associate in Tempe, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Unlimited PTO was nice. Immediate coworkers were nice.

    Cons

    They keep you in a constant state of fear rather your gonna have a job or not. They micromanage everything and watch you like hawk. The training program is awful they basically have you teach yourself payroll and benefits which are very hard and if you make a little mistake they put you on a pip plan immediately so they fire you. Avoid this place like the plague. Merging with trinet only made it a corporate machine where they care about nothing and nobody.

    Continue reading
    1 person found this review helpful
  5. 5.0
    Former Employee

    Taken care of while I was there

    Apr 3, 2023 - Sales Development Representative (SDR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The culture, the training, the leaders, the support - was all there

    Cons

    No cons really, all the leaders want you to win - be willing to put in the work

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  6. 5.0
    Former Employee

    Garbage in , Garbage out (Glassdoor's absurd requirements)

    Mar 14, 2023 - Product Operations Analyst in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great while it lasted. Good team with strong identity and resilience.

    Cons

    Management, Management, Management, Management, Management

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  7. 2.0
    Current Employee

    lame

    Apr 24, 2023 - Employee in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nope not much to complain about

    Cons

    no not very happy there

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  8. 2.0
    Former Employee

    Good base - Unlikely OTE

    Apr 6, 2023 - Growth Account Executive in Tucson, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Solid base salary with decent benefits

    Cons

    Unattainable sales targets making it impossible to actually hit OTE. 2-3 AEs each month hit plan out of 22.

    1 person found this review helpful
  9. 3.0
    Former Employee

    Fast pace, many changes

    Apr 7, 2023 - Account Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, made good friends. Learned a lot about insurance.

    Cons

    A lot of moving pieces, was too fast pace to sustain growth.

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  10. 3.0
    Former Employee

    Decent

    Apr 12, 2023 - Sales Development Representative (SDR) in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote, Good team, and sales conference

    Cons

    KPI's do not reflect market, over hiring, becoming more corporate.

    Be the first to find this review helpful
  11. 2.0
    Former Employee, less than 1 year

    It depends

    Jan 12, 2023 - Customer Service Representative (CSR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice snacks, drinks and lunches. Some areas of the office have great views.

    Cons

    If you go in as a direct hire you're golden. If you go in as a contract/"temp" watch out. Their training is flat and overwhelming. The trainer is usually a young, entitled, indifferent, jaded millenial who absolutely does not care if you learn or not. If they mis-step at all in your training process they will gaslight you/ never acknowledge or take responsibility for their blunder, nor provide any support to rectify. If you are starting at the bottom of the career ladder, you will be dazzled by the nice food and nice views. Once your training is up you will go to the back area where it's dark and call center-ish.

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Zenefits Reviews FAQs

Zenefits has an overall rating of 4.1 out of 5, based on over 682 reviews left anonymously by employees. 72% of employees would recommend working at Zenefits to a friend and 52% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Zenefits employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Zenefits. This rating has decreased by -4% over the last 12 months.

72% of Zenefits employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zenefits 3.9 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Zenefits to be career development, benefits, coworkers and the cons to be senior leadership, culture, management.

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Glassdoor has 682 Zenefits reviews submitted anonymously by Zenefits employees. Read employee reviews and ratings on Glassdoor to decide if Zenefits is right for you.