Zenefits Reviews | Glassdoor

Zenefits Reviews

Updated June 20, 2018
459 reviews

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3.2
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Zenefits CEO Jay Fulcher
Jay Fulcher
62 Ratings

459 Employee Reviews

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Pros
  • "Fully stocked kitchen which is nice since you won't want to / be able to go out for lunch on some days since you will be so busy" (in 26 reviews)

  • "Free food & drink so you're never "hangry"" (in 28 reviews)

Cons
  • "Awful manager/ employee communication No work/life balance" (in 56 reviews)

  • "High expectations and long hours" (in 50 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Awesome mission, great peers, fantastic leadership!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time (More than a year)

    Pros

    - Jay is an incredibly transparent CEO, which is important to me in a leader. His standing desk is central and makes him very accessible; anyone can talk to him about the company or ask questions.
    - The vibe is incredibly progressive, inclusive, and makes coming to work really fun. We have meaningful discussions about hot topics to ensure we're ourselves actively improving our internal people management.
    - Learning and growth fostered and encouraged. I've moved into many different roles at Zenefits based on my interests, and have had unlimited personal and professional growth opportunities.

    I've been here for a long time and have seen management and the business change. I can say 100% these changes have been for the better and I LOVE working here now.

    Cons

    I would have said a month ago that it's difficult to keep up with the new faces as we hire new employees, but recently Zenefits started doing happy hours to welcome each new class and that's no longer an issue.

    Advice to Management

    Keep up the transparency into company goals and obstacles!

    Zenefits Response

    Apr 24, 2018 – CPO

    Thank you for taking the time to write this review! We appreciate the positive feedback and are happy to have you on the team.


  2. "Zenefits is on the right course!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time (Less than a year)

    Pros

    The company has really been making some great business decisions that starting to get noticed. Nine-months ago the company hired some key new leaders and I've been witnessing their impact. Glad I made the choice to join the ZenNation!

    Cons

    None to speak of that are worth mentioning.

    Advice to Management

    The leadership team has been showing signs that they really do care about the feedback from its employees. I'd suggest they continue to keeping their ears open (via our engagement survey) and build off of the feedback.

  3. "Great culture, positive changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time (Less than a year)

    Pros

    The company is very people focused, they do a lot to keep their employees happy. We have a lot of activities and events and clubs and there are opportunities to grow. Very intelligent and hard working employees. It is the type of company where you make what you want of it. I have learned a ton and have had many opportunities to take on new tasks and collaborate with different teams around the office. There is obviously good snacks as well as really inspiring and well known executives that make up our managerial teams.

    Cons

    If you don't handle change well then this isn't the company for you. If you like working in a fast paced and changing environment than it is a lot of fun

    Advice to Management

    Keep up the communication!


  4. "Bad leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing
    Former Employee - Marketing
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zenefits full-time (Less than a year)

    Pros

    Fast growth company and fun parties

    Cons

    Bad leadership - tis why the C levels got fired

    Advice to Management

    Don't be a manager


  5. "first-rate leadership - great energy - passionate employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time (More than a year)

    Pros

    Under new leadership, Zenefits is thriving and am excited to be a part of the team. Excellent technology, fun environment and feel like I contribute to company goals

    Cons

    a few leftover employees from the old days that can be defensive...

    Advice to Management

    Keep up with the transparency and consistent communication


  6. "Family to Coorporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zenefits full-time (More than a year)

    Pros

    They have the potential to grow and be great.

    Cons

    As a start up, the environment was very close nit and family related. When Parker left, it lost that feeling.

    Zenefits Response

    Jun 5, 2018 – Marketing & Communications

    Hi there,

    Thank you for your feedback. We're happy to know that you believe in our company's potential and appreciate your contribution to Zenefits. While we work hard to maintain our closeknit... More


  7. "Love this place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time (Less than a year)

    Pros

    It's all good here. I just love it!

    Cons

    None that I can see right now

    Zenefits Response

    Apr 16, 2018 – CPO

    Hi there, and thank you for your review! On behalf of all of Zenefits, we're thrilled to have you part of the ZenNation family and are excited to be working together

  8. "Content Creator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time

    Pros

    From day 1 I have felt supported by my team. It still feels like a small startup environment in that I have the room to exercise creativity and take on bits of other roles if I so choose. There is a ton of internal mobility and flexibility and the culture is wonderful-- fun and inclusive.

    Cons

    The company is still in the midst of some change, so sometimes it's hard to keep up.

    Zenefits Response

    Apr 16, 2018 – CPO

    Hi there! We are so happy to hear you are enjoying your ZenNation experience. We strive to empower our employees to run with work that excites them, and we're thrilled that you're embracing... More


  9. "Don't Be Afraid to Try Zenefits -- Good Experience Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Tempe, AZ
    Former Employee - Account Manager in Tempe, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zenefits full-time (More than a year)

    Pros

    - In AZ you work in a beautiful high rise with amazing views
    - Good IT infrastructure (MacBooks, VOIP phones, VPN architecture, etc.)
    - Opportunity to work with some great products
    - Catered lunches (daily in AZ)
    - A convenience store worth of premium snacks and beverages for the taking
    - Excellent health/life insurance benefit options that the company pays the majority of
    - Nice couches and seating areas to get away from your desk
    - Non-accruing PTO ("unlimited")
    - Fair salaries and good work/life balance

    Cons

    - Not nearly enough work space. Employee desks aren’t much bigger than the desk you sat at in high school
    - Noisy working conditions – There’s a high expectation to engage customers on the phone, which is difficult when co-workers are screaming, cheering, banging gongs, etc.
    - Sick constantly – Colds and flus run rampant, in large part due to the close working conditions. At least the company provides good medical insurance, complimentary EmergenC, Purell, and cold medicine
    - Tools/resources needed to do your job (i.e. software) are often taken away and you're told to, 'Figure out how to do more with less.' (A common mantra at start-ups.)
    - Unstable – Rolls out new business models constantly, invests in employee training, then rips it up and throws it out the window. I saw the business/service model change no less than 4 times in 1.5 years with Zenefits.

    Advice to Management

    Give employees cubicles and/or more workspace in general. Equip employees better to do their jobs.

    Zenefits Response

    Apr 16, 2018 – CPO

    Hi there, thank you for your review. We take your feedback seriously and hear your concern about a noisy working environment in our Arizona office. We are connecting with our office management team... More


  10. Helpful (3)

    "This place is awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zenefits full-time

    Pros

    none this place was awful

    Cons

    no transparency
    awful management
    poor pay


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