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Zenefits Reviews
Updated May 25, 2023
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Found 651 of over 682 reviews
72% Recommend to a Friend
90% Approve of CEO
Found 649 of over 682 reviews
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Recommend to a Friend
Approve of CEO
Jay Fulcher
163 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
- "No work/life balance (completely mentally and emotionally incapacitated after work)" (in 38 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Zenefits and is not affected by filters.
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- Current Employee, more than 5 years★★★★★
Pros
Awesome place to work if it still existed
Cons
Got boughtsbs now it's history
- Current Employee★★★★★
Pros
flex work environment fun people great place
Cons
bad coffee machines here no ice
- Former Employee, more than 1 year★★★★★
Do better
Apr 11, 2023 - Customer Support Associate in Tempe, AZRecommendCEO ApprovalBusiness OutlookPros
Unlimited PTO was nice. Immediate coworkers were nice.
Cons
They keep you in a constant state of fear rather your gonna have a job or not. They micromanage everything and watch you like hawk. The training program is awful they basically have you teach yourself payroll and benefits which are very hard and if you make a little mistake they put you on a pip plan immediately so they fire you. Avoid this place like the plague. Merging with trinet only made it a corporate machine where they care about nothing and nobody.
Continue reading - Former Employee★★★★★
Taken care of while I was there
Apr 3, 2023 - Sales Development Representative (SDR)RecommendCEO ApprovalBusiness OutlookPros
The culture, the training, the leaders, the support - was all there
Cons
No cons really, all the leaders want you to win - be willing to put in the work
- Former Employee★★★★★
Garbage in , Garbage out (Glassdoor's absurd requirements)
Mar 14, 2023 - Product Operations Analyst in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
Great while it lasted. Good team with strong identity and resilience.
Cons
Management, Management, Management, Management, Management
- Current Employee★★★★★
Pros
nope not much to complain about
Cons
no not very happy there
- Former Employee★★★★★
Good base - Unlikely OTE
Apr 6, 2023 - Growth Account Executive in Tucson, AZRecommendCEO ApprovalBusiness OutlookPros
Solid base salary with decent benefits
Cons
Unattainable sales targets making it impossible to actually hit OTE. 2-3 AEs each month hit plan out of 22.
- Former Employee★★★★★
Fast pace, many changes
Apr 7, 2023 - Account Manager in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
Great people, made good friends. Learned a lot about insurance.
Cons
A lot of moving pieces, was too fast pace to sustain growth.
- Former Employee★★★★★
Decent
Apr 12, 2023 - Sales Development Representative (SDR) in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
Remote, Good team, and sales conference
Cons
KPI's do not reflect market, over hiring, becoming more corporate.
- Former Employee, less than 1 year★★★★★
It depends
Jan 12, 2023 - Customer Service Representative (CSR)RecommendCEO ApprovalBusiness OutlookPros
Nice snacks, drinks and lunches. Some areas of the office have great views.
Cons
If you go in as a direct hire you're golden. If you go in as a contract/"temp" watch out. Their training is flat and overwhelming. The trainer is usually a young, entitled, indifferent, jaded millenial who absolutely does not care if you learn or not. If they mis-step at all in your training process they will gaslight you/ never acknowledge or take responsibility for their blunder, nor provide any support to rectify. If you are starting at the bottom of the career ladder, you will be dazzled by the nice food and nice views. Once your training is up you will go to the back area where it's dark and call center-ish.
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Zenefits Reviews FAQs
Zenefits has an overall rating of 4.1 out of 5, based on over 682 reviews left anonymously by employees. 72% of employees would recommend working at Zenefits to a friend and 52% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
72% of Zenefits employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zenefits 3.9 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Zenefits to be career development, benefits, coworkers and the cons to be senior leadership, culture, management.
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