Zenefits Reviews | Glassdoor

Zenefits Reviews

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Found 478 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
86%
Approve of CEO
Zenefits CEO Jay Fulcher
Jay Fulcher
73 Ratings
Pros
  • "Fully-stocked kitchen with premium drinks like Kombucha(in 27 reviews)

  • "Free food/ fully stocked kitchen, young and intelligent coworkers, office space was pleasant(in 29 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (3)

    "Awesome mission, great peers, fantastic leadership!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time for more than 2 years

    Pros

    - Jay is an incredibly transparent CEO, which is important to me in a leader. His standing desk is central and makes him very accessible; anyone can talk to him about the company or ask questions. - The vibe is incredibly progressive, inclusive, and makes coming to work really fun. We have meaningful discussions about hot topics to ensure we're ourselves actively improving our internal people management. - Learning...

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    Cons

    I would have said a month ago that it's difficult to keep up with the new faces as we hire new employees, but recently Zenefits started doing happy hours to welcome each new class and that's no longer an issue.

    Advice to Management

    Keep up the transparency into company goals and obstacles!

    Zenefits Response

    April 24, 2018CPO

    Thank you for taking the time to write this review! We appreciate the positive feedback and are happy to have you on the team.

  2. "Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time for more than 2 years

    Pros

    Positive work culture focused on delivering a great customer experience. I'm respected for my contributions and have the ability to make improvements daily. The leadership is transparent when it comes to our objectives.

    Cons

    No job is perfect, but this is best job I've had in a relatively long career, so I've got no complaints.

    Zenefits Response

    November 14, 2018CPO

    Thank you so much for taking the time to write this review. We appreciate having you on the team!

  3. Helpful (1)

    "Amazing work atmosphere, Free food and great employees"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Some Good Stuff in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time for more than a year

    Pros

    Great people, amazing opportunities, free food

    Cons

    Haven’t come across any for now.

  4. Helpful (2)

    "Tragic...but learned a lot. Be cautious"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Analyst in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zenefits full-time for more than 2 years

    Pros

    To this date, because of the many late nights and camaraderie in the Operations Team, we had one of the tightest teams in my career. Catered dinner, open bar (before it got taken away), hard-working people. Long hours and being hourly meant tons of overtime. Learned a lot about what goes on (good and bad) in a start-up going through hyper-growth. Made some good contacts back from my day at big Z. Learned what NOT to do...

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    Cons

    At the time, toxic politics, culture, and nepotism everywhere. Leadership in their own bubble not taking any action despite all the feedback. Department leaders with 0 experience and relevant skill sets were managing and failing miserably at it. The consequences trickled down and lead to a burned-out and underpaid Operations Team with little career progression. Exciting times between 2015-2016 but outright scary given...

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    Advice to Management

    A lot of the issues above stemmed from a lack of values and trust, corrupt leadership, and lack of alignment and transparency through the levels of management. This was a project that could have made it big but didnt plan well while letting its employees take the hit. Maybe listen to your employees for once.

  5. Helpful (3)

    "They fired me"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Benefits Advisor in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zenefits full-time for more than a year

    Pros

    Fun place to work and great culture

    Cons

    Unstable and repeated firing of everyone

  6. Helpful (1)

    "Nostalgia - It was challenging but worth it"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Zenefits full-time

    Pros

    The product really was unique and revolutionary (if you can use that word in the HR and benefits space). There was an energy and passion that I hadn't yet encountered in other work environments and haven't encountered since.

    Cons

    The company grew too quickly and learned some hard lessons. Towards the end, it didn't really value its people. Your job always felt in jeopardy.

  7. Helpful (2)

    "Account Executive"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Zenefits full-time for more than 2 years

    Pros

    great snacks if you have a sweet tooth!

    Cons

    Sales training could be much more structured

    Advice to Management

    listen to your employees

  8. "Good starter job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time

    Pros

    Free food/ fully stocked kitchen, young and intelligent coworkers, office space was pleasant

    Cons

    Heavy workload, lots of change, little direction

    Zenefits Response

    December 11, 2018CPO

    Thanks for taking the time to write this review, as with most startup environments change is a prominent factor. As Zenefits scales and grows, the direction of the company may change but our core company values remain prevalent.

  9. Helpful (2)

    "Account Executive"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Zenefits full-time

      Pros

      Good to employees and a lot of perks

      Cons

      Culture grew sour towards the end

    • Helpful (6)

      "Operations Manager"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 
        Disapproves of CEO

        I worked at Zenefits full-time

        Pros

        Lots of energy from the team; folks generally interested in doing good work for clients.

        Cons

        Executive politics were distracting; processes were very manual and not particularly sophisticated.

        Zenefits Response

        December 4, 2018CPO

        Thanks for taking the time to write this, we're sorry that you feel your experience was negative. Feel free to contact, people@zenefits.com to discuss.

      Found 478 reviews