Zeno Group Reviews | Glassdoor

Zeno Group Reviews

Updated September 11, 2018
63 reviews

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3.2
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Zeno Group Chief Executive Officer Barby K. Siegel
Barby K. Siegel
35 Ratings

63 Employee Reviews

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Pros
  • "Big name clients, some people are nice, the office is stylish, they give you free food sometimes" (in 4 reviews)

  • "great place to work, great culture, supportive teams members" (in 5 reviews)

Cons
  • "The work life balance is horrible" (in 12 reviews)

  • "It's necessary from time-to-time to put in some long hours to get the job done and you also have to juggle multiple client needs at the same time" (in 6 reviews)

More Pros and Cons

  1. "Zeno Group Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time (More than a year)

    Pros

    Zeno Group is the best agency I've worked at in the industry. They take pride in not only the great work they do but the culture is second to none. The company continues to experience growth and is not scared to innovate or be different.

    Cons

    At times you can be asked to take on multiple roles and unexpected opportunities, which I see as a positive, but some may find stressful.


  2. "Client Executive at Zeno Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Approves of CEO

    I worked at Zeno Group full-time (Less than a year)

    Pros

    - great environment
    - fun
    - very friendly work mates

    Cons

    - lack of opportunity to grow
    -poor leadership/mentorship

  3. "Great integrated agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than a year)

    Pros

    Strong Digital Offer
    Experience in all industries
    Global agency

    Cons

    Can use in a better manner skills they have around the world -


  4. Helpful (3)

    "Catty Environment, Company with No Integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zeno Group full-time

    Pros

    Good benefits. If your manager is close with certain higher ups, you will get promoted.

    Cons

    This is a company with no integrity whatsoever. You get by if you brown nose the right people. Extremely catty and gossipy environment. No transparency at the company whatsoever. Constantly losing clients and pitching new business but never winning. If you're stuck with a bad manager or a manager that does not care about your growth, you will have zero growth opportunities and your potential will never be seen. Most managers are selfish or too junior to manage.

    Almost no diversity at the company and no efforts in diversity and inclusion.

    If something goes wrong with a client, there will be lots of finger pointing so the blame isn't put on the people that are well-liked.

    No efforts to improve lack of company culture.

    Cockroaches in the kitchen and bathrooms are a regular occurrence.

    Advice to Management

    Be more transparent, don't let anyone below VP manage people.


  5. Helpful (2)

    "Extremely poor senior leadership and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zeno Group full-time (More than a year)

    Pros

    They've been hired by great brands and companies - which lured me in from my previous agency - however, Zeno does not keep their clients for very long (and there's a reason for this.) To sum the company up in three words: Smoke in mirrors.

    Cons

    Leadership at the senior level is cowardly and extremely unprofessional. It was an ongoing theme (across the company) that SVPs, EVPs and even MDs ran around like chickens with their heads cut off, unable to lead their teams properly and professionally. I noticed this trickle down to the junior staff - hence why the company's unable to hold onto the majority of their clients.

    I can't stress enough how backwards this company is run (note: HR was also an extreme disappointment). I would highly recommend avoiding working at, or hiring, this company. They have a long way to go before I'd consider recommending them to other PR professionals.

    Do your career a favor and do not apply to, or join, Zeno.

    Advice to Management

    Focus on listening to and training your teams. There's a real problem with retaining talent and business across multiple Zeno offices and it's very clearly supported by high employee and client turnover, as well as inconsistent revenue across offices.


  6. Helpful (5)

    "A necessary (and awful) stepping stone to my dream job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zeno Group full-time

    Pros

    Free snacks in the kitchen.

    Cons

    Weak compensation, low-level accounts, cliquey colleagues, unfocused and poorly managed teams, absent leadership... this list could go on and on. Most of these flacks wouldn't be able to hold their own elsewhere.

    Advice to Management

    Seek independence from the "Mother Ship" or not -- you can't have it both ways.

    Zeno Group Response

    Feb 2, 2018 – HR Manager

    Zeno is committed to creating a great work environment for our employees and we appreciate feedback as a tool to help us improve. We are glad this experience provided a stepping stone with... More


  7. Helpful (2)

    "Amazing clients - not much diversity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Zeno Group full-time

    Pros

    You'll get to work with some of the best brands and companies out there which is exciting and immersive

    Cons

    - Corporate hierarchy
    - Strong lack of diversity
    - No work/life balance especially for junior staff

  8. "Fantastic Agency Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Supervisor in Chicago, IL
    Former Employee - Account Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than 5 years)

    Pros

    * Great arena for any young ambitious person to get exposed to many industries and companies early in their career.
    * Commitment to the company culture taken seriously.
    * Fun and smart colleagues that produce good work and enjoy it.
    * Clientele is impressive (and getting better).
    * Nice to have backing from Edelman with the agility of a mid-size agency.

    Cons

    * Typical growing pains of any organization going through a period of rapid global growth.
    * Bit top heavy as more and more executives come over from Edelman.
    * General agency life.

    Advice to Management

    Prioritize the development and expansion of creative teams to grow (and catch up) with the other practices.


  9. "Great PR agency life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Supervisor in San Francisco, CA
    Current Employee - Senior Account Supervisor in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time (Less than a year)

    Pros

    Great benefits, flexible work schedule, new SF office downtown, consistent career projection guidance from executive leadership team. Also are very conscious about work life balance.

    Cons

    Middle management is a tough level with alot of work. Lots of executives with a endless amount of hierarchy.

    Advice to Management

    n/a


  10. "An Incredible Place to Start a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Santa Monica, CA
    Former Employee - Account Executive in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than 3 years)

    Pros

    Zeno is doing a lot of things right:
    - Company benefits (healthcare, 401K, parental leave, summer Fridays, office outings 2x/year, hearty PTO accruals)
    - Interns brought in through the summer internship program have a high likelihood of being hired if they perform well
    - Great use of cross-office work - can bring in experts from across the network when needed
    - Educational tools provided for continued learning
    - Knowledgeable and helpful leadership
    - Great mix of types of clients - everything from tech and consumer tech to food and beverage and healthcare
    - Good work is recognized with raises and promotions annually, and spot bonuses for all other times
    - Great workplace culture - the employees are genuinely appreciated and it shows

    Cons

    - The Santa Monica office is undergoing some changes (what once was a
     consumer-focused office is shifting more towards tech brands). Realize this is not a con for everyone!


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