Zeno Group Reviews | Glassdoor

Zeno Group Reviews

Updated June 14, 2018
58 reviews

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3.2
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Zeno Group Chief Executive Officer Barby K. Siegel
Barby K. Siegel
30 Ratings

58 Employee Reviews

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Pros
  • "Big name clients, some people are nice, the office is stylish, they give you free food sometimes" (in 4 reviews)

  • "great place to work, great culture, supportive teams members" (in 5 reviews)

Cons
  • "The work life balance is horrible" (in 12 reviews)

  • "It's necessary from time-to-time to put in some long hours to get the job done and you also have to juggle multiple client needs at the same time" (in 6 reviews)

More Pros and Cons

  1. "Great integrated agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than a year)

    Pros

    Strong Digital Offer
    Experience in all industries
    Global agency

    Cons

    Can use in a better manner skills they have around the world -


  2. "Extremely poor senior leadership and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zeno Group full-time (More than a year)

    Pros

    They've been hired by great brands and companies - which lured me in from my previous agency - however, Zeno does not keep their clients for very long (and there's a reason for this.) To sum the company up in three words: Smoke in mirrors.

    Cons

    Leadership at the senior level is cowardly and extremely unprofessional. It was an ongoing theme (across the company) that SVPs, EVPs and even MDs ran around like chickens with their heads cut off, unable to lead their teams properly and professionally. I noticed this trickle down to the junior staff - hence why the company's unable to hold onto the majority of their clients.

    I can't stress enough how backwards this company is run (note: HR was also an extreme disappointment). I would highly recommend avoiding working at, or hiring, this company. They have a long way to go before I'd consider recommending them to other PR professionals.

    Do your career a favor and do not apply to, or join, Zeno.

    Advice to Management

    Focus on listening to and training your teams. There's a real problem with retaining talent and business across multiple Zeno offices and it's very clearly supported by high employee and client turnover, as well as inconsistent revenue across offices.

  3. Helpful (4)

    "A necessary (and awful) stepping stone to my dream job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zeno Group full-time

    Pros

    Free snacks in the kitchen.

    Cons

    Weak compensation, low-level accounts, cliquey colleagues, unfocused and poorly managed teams, absent leadership... this list could go on and on. Most of these flacks wouldn't be able to hold their own elsewhere.

    Advice to Management

    Seek independence from the "Mother Ship" or not -- you can't have it both ways.

    Zeno Group Response

    Feb 2, 2018 – HR Manager

    Zeno is committed to creating a great work environment for our employees and we appreciate feedback as a tool to help us improve. We are glad this experience provided a stepping stone with... More


  4. Helpful (2)

    "Amazing clients - not much diversity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Zeno Group full-time

    Pros

    You'll get to work with some of the best brands and companies out there which is exciting and immersive

    Cons

    - Corporate hierarchy
    - Strong lack of diversity
    - No work/life balance especially for junior staff


  5. "Fantastic Agency Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Supervisor in Chicago, IL
    Former Employee - Account Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than 5 years)

    Pros

    * Great arena for any young ambitious person to get exposed to many industries and companies early in their career.
    * Commitment to the company culture taken seriously.
    * Fun and smart colleagues that produce good work and enjoy it.
    * Clientele is impressive (and getting better).
    * Nice to have backing from Edelman with the agility of a mid-size agency.

    Cons

    * Typical growing pains of any organization going through a period of rapid global growth.
    * Bit top heavy as more and more executives come over from Edelman.
    * General agency life.

    Advice to Management

    Prioritize the development and expansion of creative teams to grow (and catch up) with the other practices.


  6. "Great PR agency life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Supervisor in San Francisco, CA
    Current Employee - Senior Account Supervisor in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time (Less than a year)

    Pros

    Great benefits, flexible work schedule, new SF office downtown, consistent career projection guidance from executive leadership team. Also are very conscious about work life balance.

    Cons

    Middle management is a tough level with alot of work. Lots of executives with a endless amount of hierarchy.

    Advice to Management

    n/a


  7. "An Incredible Place to Start a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Santa Monica, CA
    Former Employee - Account Executive in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than 3 years)

    Pros

    Zeno is doing a lot of things right:
    - Company benefits (healthcare, 401K, parental leave, summer Fridays, office outings 2x/year, hearty PTO accruals)
    - Interns brought in through the summer internship program have a high likelihood of being hired if they perform well
    - Great use of cross-office work - can bring in experts from across the network when needed
    - Educational tools provided for continued learning
    - Knowledgeable and helpful leadership
    - Great mix of types of clients - everything from tech and consumer tech to food and beverage and healthcare
    - Good work is recognized with raises and promotions annually, and spot bonuses for all other times
    - Great workplace culture - the employees are genuinely appreciated and it shows

    Cons

    - The Santa Monica office is undergoing some changes (what once was a
     consumer-focused office is shifting more towards tech brands). Realize this is not a con for everyone!

  8. "Assistant Associate executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time

    Pros

    Everyone was really welcoming and nice.

    Cons

    There are no cons to say.


  9. Helpful (3)

    "Great leadership and culture in Silicon Valley"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than 5 years)

    Pros

    There are a lot of positive things to say about the team out of the Silicon Valley office- leadership believes and supports the entire team and everyone is working together to continue to build the culture that promotes individual growth and positive collaboration. The team knows how to get things down in a successful way, while also having a great time doing it. You won’t find a better culture that makes it a top priority to help grow its junior staff. There is a reason that the Silicon Valley office maintains such a successful team- and that’s because of the people.

    Cons

    Similar cons that you would have in other agencies- always having to stay connected due to client demands, potential for long hours- but that’s expected in the world of PR. You do what you have to do to get the job done, and you have to master time management. Even though these are things that are common and employees need to deal with, management is aware and tracks what the team is doing. There is a support system is place to help during those crazy times, and make sure that when possible, there is a balance and opportunity to recharge.

    Advice to Management

    Keep doing what you're doing. Continue to lean on the leadership in each office to build upon a solid client roster and unique office culture that makes Zeno so great.


  10. Helpful (6)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Big name clients, some people are nice, the office is stylish, they give you free food sometimes.

    Cons

    Not exaggerating, but the only way you will thrive here is if you have no family, no significant other and no friends (or they all live out of state). You also can't have any hobbies. The work life balance is horrible. You have to stay late constantly. The worst part about that is that you often don't find out that you have to stay late until a half an hour before you are supposed to leave for the day. Because of the unrealistic expectations, you can never make plans on the weekdays after work AND they'll make you work on the weekends and holidays a lot of the time as well!

    This crazy workload is due to the fact that everyone is whipped by the clients. And everyone is afraid to look like the person who actually leaves on time/has a life. It's madness.


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