Zeno Group Reviews | Glassdoor

Zeno Group Reviews

Updated December 12, 2018
69 reviews

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3.2
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Zeno Group Chief Executive Officer Barby K. Siegel
Barby K. Siegel
40 Ratings

Employee Reviews

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Pros
  • "great place to work, great culture, supportive teams members" (in 5 reviews)

  • "Commitment to the company culture taken seriously" (in 4 reviews)

Cons
  • "Work/life balance is HARD and the work is draining because it never actually stops" (in 13 reviews)

  • "It's necessary from time-to-time to put in some long hours to get the job done and you also have to juggle multiple client needs at the same time" (in 6 reviews)

More Pros and Cons

  1. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern - Hourly in Redwood City, CA
    Current Employee - Intern - Hourly in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time (Less than a year)

    Pros

    Great benefits, fun company culture, good place to learn, can grow within company

    Cons

    Low salaries for junior staff, unorganized management


  2. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Account Executive in New York, NY
    Current Employee - Assistant Account Executive in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time (More than a year)

    Pros

    Top clients, creative projects, good mission, hardworking coworkers

    Cons

    Zeno culture has been noticeably lost within my tenure. Employees are undervalued, projects are understaffed, and management is difficult. The difficult part is that there is a lot of potential, but the projects are understaffed because management is difficult to work with, and therefore employees feel undervalued and leave...and then projects are even more understaffed.

    Advice to Management

    Reassess what your mission is and ask if everyone is still following it

  3. "AE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zeno Group full-time

    Pros

    Free food sometimes, summer Friday's if you're team is transparent.

    Cons

    POC do not be fooled. This is not the place for you. You have been warned. Do not let the HR rep fool you.


  4. "Great but Exhausting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Chicago, IL
    Former Employee - Senior Account Executive in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than a year)

    Pros

    Tons of great opportunities if you go for them, because junior team members have their voices heard in account strategy. That being said, it depends on your team and manager if you get those opportunities. Offices are cool and hip and typically you'll make friends easily, as it's a really fun culture.

    Cons

    Work/life balance is HARD and the work is draining because it never actually stops. Pay is low considering the hours put in - often times you'll work 10+ hour days. If you take time off, don't expect to actually be off... you will be answering emails the entire time.

    Advice to Management

    I actually really, really respect senior management, but the day-to-day VPs need to work on staying on top of trends and letting their teams catch a break every now and then when it comes to actually being off and hours.


  5. "Great Agency - Questionable Senior Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in Chicago, IL
    Former Employee - Senior Vice President in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than 3 years)

    Pros

    Very entrepreneurial agency that works with big brands; fearless mentality is very refreshing; flexible culture

    Cons

    Senior management team was not very transparent about finances and state of the agency

    Advice to Management

    If you have a senior management team...be transparent with them through the good and bad - don't surprise them...especially when they can help solve problems for the agency


  6. "Zeno Group Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time (More than a year)

    Pros

    Zeno Group is the best agency I've worked at in the industry. They take pride in not only the great work they do but the culture is second to none. The company continues to experience growth and is not scared to innovate or be different.

    Cons

    At times you can be asked to take on multiple roles and unexpected opportunities, which I see as a positive, but some may find stressful.


  7. "Client Executive at Zeno Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Approves of CEO

    I worked at Zeno Group full-time (Less than a year)

    Pros

    - great environment
    - fun
    - very friendly work mates

    Cons

    - lack of opportunity to grow
    -poor leadership/mentorship

  8. "Great integrated agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than a year)

    Pros

    Strong Digital Offer
    Experience in all industries
    Global agency

    Cons

    Can use in a better manner skills they have around the world -


  9. Helpful (6)

    "Catty Environment, Company with No Integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zeno Group full-time

    Pros

    Good benefits. If your manager is close with certain higher ups, you will get promoted.

    Cons

    This is a company with no integrity whatsoever. You get by if you brown nose the right people. Extremely catty and gossipy environment. No transparency at the company whatsoever. Constantly losing clients and pitching new business but never winning. If you're stuck with a bad manager or a manager that does not care about your growth, you will have zero growth opportunities and your potential will never be seen. Most managers are selfish or too junior to manage.

    Almost no diversity at the company and no efforts in diversity and inclusion.

    If something goes wrong with a client, there will be lots of finger pointing so the blame isn't put on the people that are well-liked.

    No efforts to improve lack of company culture.

    Cockroaches in the kitchen and bathrooms are a regular occurrence.

    Advice to Management

    Be more transparent, don't let anyone below VP manage people.


  10. Helpful (5)

    "Extremely poor senior leadership and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zeno Group full-time (More than a year)

    Pros

    They've been hired by great brands and companies - which lured me in from my previous agency - however, Zeno does not keep their clients for very long (and there's a reason for this.) To sum the company up in three words: Smoke in mirrors.

    Cons

    Leadership at the senior level is cowardly and extremely unprofessional. It was an ongoing theme (across the company) that SVPs, EVPs and even MDs ran around like chickens with their heads cut off, unable to lead their teams properly and professionally. I noticed this trickle down to the junior staff - hence why the company's unable to hold onto the majority of their clients.

    I can't stress enough how backwards this company is run (note: HR was also an extreme disappointment). I would highly recommend avoiding working at, or hiring, this company. They have a long way to go before I'd consider recommending them to other PR professionals.

    Do your career a favor and do not apply to, or join, Zeno.

    Advice to Management

    Focus on listening to and training your teams. There's a real problem with retaining talent and business across multiple Zeno offices and it's very clearly supported by high employee and client turnover, as well as inconsistent revenue across offices.