Zeno Group Reviews

Updated May 13, 2021

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3.8
63%
Recommend to a Friend
95%
Approve of CEO
Zeno Group Chief Executive Officer Barby K. Siegel
Barby K. Siegel
85 Ratings
Pros
  • "A fun and friendly agency with a great culture(in 7 reviews)

  • "Learn a lot, have a say in everything, never looked down upon, great culture, great people(in 6 reviews)

  • Cons
  • "Work/life balance even as an intern - difficult(in 21 reviews)

  • "You'll need to be open to working long hours, meeting tight (and last minute) deadlines(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Culture is Thriving

      May 7, 2021 - Vice President in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Recently boomeranged back to Zeno after 5 years at other agencies. From day 1, I felt the electric and thriving culture even in a remote world - stark difference from my prior agency. It’s clear leadership cares about and is invested in the people. Truly a collaborative, second family work dynamic. Strong, invested and involved senior leadership and growth opportunities for junior team. The office is soft opening next week and people are jumping at the chance to sign up to go into the office and collaborate with teams - sign of positive, collaborative work environment and amazing culture. Thrilled to be back with my fearless fam!

      Cons

      The standard agency woes - quick turn client demands, etc. Honestly, nothing compared to prior agency experience.

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    2. 2.0
      Former Employee, less than 1 year

      Nice company that kills opportunity

      Apr 27, 2021 - Senior Account Supervisor in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great energy. The culture of the company is one where they are trying to find space for everyone and make all new hires feel welcome from the top. Great pay and benefits. Good clients to work with for the namesake and sometimes great work opportunities. very manageable work hours and the team is 100% flexible with anything that may come up on your end as we're all working from home.

      Cons

      Some of the leadership are competitive against other leaders and team members and make a conscious effort to exclude or slow down workers that are strong performers. Favoritism seems to be a thing, and it ultimately creates a high school mean girls environment that is only endurable for a few months before most workers realize their growth will be stunted. As an SAS, some leaders are very untrusting of new team members and aren't as communicative or open to innovating or giving new approaches to meet client needs.

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    3. 3.0
      Former Employee, more than 1 year

      Fun Agency for Young Professionals

      May 10, 2021 - Assistant Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Zeno does a fantastic job of allowing young professionals to branch out on accounts for local SMB’s to Fortune 500 companies to accelerate employee’s growth and understanding of the PR marketplace

      Cons

      The client’s depending on their needs have stern deadlines and ensuring satisfaction on the client and agency side can be difficult to manage at times

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    4. 4.0
      Current Employee, more than 3 years

      Great company culture

      May 11, 2021 - Account Executive in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong company culture and great people

      Cons

      Work-life balance could be better

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    5. 4.0
      Current Employee

      Good workplace

      May 10, 2021 - Senior Account Executive in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and culture at Zeno Group

      Cons

      Zeno Group can have extremely long hours

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    6. 2.0
      Former Employee, less than 1 year

      Review for Health Practice Only

      Jan 17, 2021 - Account Executive in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Many of the people at Zeno are nice—can be an easy environment to make friends. - High-profile health clients that will look impressive when looking for other jobs and who are, generally, very pleasant to work with. - Nice perks: Summer Fridays, good PTO/sick day policy, the week between Christmas and New Years off)

      Cons

      - Was told that part of getting promoted was making yourself somewhat of an "internal celebrity"—there was a much bigger focus on screaming from the roof about the work you were doing vs. producing good-quality work - Was assured during the interview process that I would not be pulled onto random projects for one-off tasks, which was proven untrue three weeks into my employment - Poor management skills across the practice, which has led to very high turnover rates in the last year or so. Also unprofessionalism in some cases as putting in your notice is often seen as a personal slight toward the company or practice. - The biggest reason I left was that most of the work Zeno does is outsourced to other vendors, so instead of learning how to execute a variety of tactics, I was mostly learning how to manage vendors who were executing the tactics—an important skill but not aligned with many of my long-term career goals.

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      3 people found this review helpful
    7. 5.0
      Current Employee

      Great Place to Work!

      Apr 29, 2021 - Account Supervisor in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive colleagues, good benefits, great client roster and smart people!

      Cons

      No cons - a great place to work!

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    8. 5.0
      Current Employee

      Awesome company

      Apr 22, 2021 - Junior Designer in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team, community feeling, fun culture

      Cons

      long hours, short staffed for work produced

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    9. 5.0
      Former Employee

      Great company

      Apr 12, 2021 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      people are great and collabrative

      Cons

      work life balance and compensation

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    10. 5.0
      Former Employee

      The best of the best

      Apr 1, 2021 - Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Passionate colleagues, empathetic humans, best of the best in PR, responsive HR team

      Cons

      No bonus structure or commission for bringing in business but that’s most agencies

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    Viewing 1 - 10 of 149 Reviews

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