Zeno Group Reviews | Glassdoor

Zeno Group Reviews

Updated February 8, 2019
76 reviews

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3.2
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Zeno Group Chief Executive Officer Barby K. Siegel
Barby K. Siegel
44 Ratings

Employee Reviews

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Pros
  • "great place to work, great culture, supportive teams members" (in 6 reviews)

  • "Commitment to the company culture taken seriously" (in 4 reviews)

Cons
  • "Work life balance could be much better" (in 14 reviews)

  • "It's necessary from time-to-time to put in some long hours to get the job done and you also have to juggle multiple client needs at the same time" (in 6 reviews)

More Pros and Cons

  1. "AMAZING - Culture, Leadership, Colleagues & Clients!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EVP, Digital in Redwood City, CA
    Current Employee - EVP, Digital in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time (More than a year)

    Pros

    Strong leadership is more than just words, emails, a powerpoint slide, or a web page. Real leadership is defined by action. And there is no better way to describe Zeno than by saying that the agency is filled with leaders, from junior staff all the way up to our CEO. Working in an environment like this empowers, inspires and motives each and every team member to give 110% in everything they do. For me, it's like a family.

    Cons

    A little more flexibility or encouragement to work from home. I get way more things done at home. 🏠

    Advice to Management

    Keep hiring authentic people, and never stop exemplifying the characteristics of strong leadership - trust, empathy, support, and encouragement.


  2. Helpful (1)

    "High School all over again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zeno Group full-time (More than 3 years)

    Pros

    Benefits, free snacks and food

    Cons

    management is difficult to work with and don't listen. Back stabbing and unfriendly work environment if you're not part of the click. I thought my high school days were over but I guess not.

    Advice to Management

    Motto is fearless but everything they do is out of fear. Doesn't matter because managers will not listen or care.

  3. Helpful (2)

    "Challenged industry struggling with uncertainties"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Zeno Group full-time

    Pros

    I am lucky to work in a talented and collaborative team
    Good views in the office

    Cons

    Industry is far behind when it comes to tech
    Lack infrastructure or resources to succeed
    None or counterproductive IT support
    Unprofessional office administration (constantly missing personal items)
    No transparency
    Favoritism

    Advice to Management

    Invest in talent and infrastructure or be left behind by time.


  4. "A Great Company with Heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Zeno Group full-time

    Pros

    The people
    The work
    The collaborative spirit and camaraderie between the offices

    Cons

    The pros overshadow the insignificant "cons".


  5. Helpful (7)

    "Pretty miserable sums it up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zeno Group full-time

    Pros

    Reputable clients, $60 a month reimbursement for a stress-relieving activity of your choice, occasional free food, decent vacation time and benefits, work from home 2x a month

    Cons

    Zeno tries really hard to be a great place to work, which I applaud. The attention to employee wellness outside of the office is great and they definitely have a pretty generous company holiday/PTO schedule.

    BUT with that comes all the typical agency crap - senior level managers care more about winning new business than providing counsel to existing clients, everyone is in an unspoken competition to stay as late as possible at the office every day, and the culture is cutthroat and competitive.

    Chicago culture is pretty miserable and unfriendly unless you a) start off as an intern and automatically have your fellow interns to bond with or b) get lucky and are placed on strong, solid account teams that allow you to immediately integrate yourself in the agency. I must have been an anomaly because not once in the time was I there did I ever feel as though Zeno was home. I found the atmosphere at Zeno to be extremely unwelcoming and unfriendly even after making an effort to get to know my colleagues. Eventually, I just gave up and succumbed to being miserable and alone day in and day out. I can confidently say that I have never experienced a more unpleasant work environment. I felt as though there was no room for me to learn, grow or flourish because I was essentially forgotten about. Leaving was one of the best decisions I’ve ever made.

    Advice to Management

    Please pay attention to the welfare and well-being of other new staffers besides interns and senior management.


  6. Helpful (1)

    "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Account Executive in New York, NY
    Current Employee - Assistant Account Executive in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time (More than a year)

    Pros

    Top clients, creative projects, good mission, hardworking coworkers

    Cons

    Zeno culture has been noticeably lost within my tenure. Employees are undervalued, projects are understaffed, and management is difficult. The difficult part is that there is a lot of potential, but the projects are understaffed because management is difficult to work with, and therefore employees feel undervalued and leave...and then projects are even more understaffed.

    Advice to Management

    Reassess what your mission is and ask if everyone is still following it


  7. Helpful (2)

    "AE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zeno Group full-time

    Pros

    Free food sometimes, summer Friday's if you're team is transparent.

    Cons

    POC do not be fooled. This is not the place for you. You have been warned. Do not let the HR rep fool you.

  8. Helpful (1)

    "Great but Exhausting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Chicago, IL
    Former Employee - Senior Account Executive in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than a year)

    Pros

    Tons of great opportunities if you go for them, because junior team members have their voices heard in account strategy. That being said, it depends on your team and manager if you get those opportunities. Offices are cool and hip and typically you'll make friends easily, as it's a really fun culture.

    Cons

    Work/life balance is HARD and the work is draining because it never actually stops. Pay is low considering the hours put in - often times you'll work 10+ hour days. If you take time off, don't expect to actually be off... you will be answering emails the entire time.

    Advice to Management

    I actually really, really respect senior management, but the day-to-day VPs need to work on staying on top of trends and letting their teams catch a break every now and then when it comes to actually being off and hours.


  9. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern - Hourly in Redwood City, CA
    Current Employee - Intern - Hourly in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time (Less than a year)

    Pros

    Great benefits, fun company culture, good place to learn, can grow within company

    Cons

    Low salaries for junior staff, unorganized management


  10. Helpful (1)

    "Great Agency - Questionable Senior Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in Chicago, IL
    Former Employee - Senior Vice President in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than 3 years)

    Pros

    Very entrepreneurial agency that works with big brands; fearless mentality is very refreshing; flexible culture

    Cons

    Senior management team was not very transparent about finances and state of the agency

    Advice to Management

    If you have a senior management team...be transparent with them through the good and bad - don't surprise them...especially when they can help solve problems for the agency