Zeno Group Reviews | Glassdoor

Zeno Group Reviews

Updated April 20, 2017
39 reviews

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Full-time Part-time

3.3
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Zeno Group Chief Executive Officer Barby K. Siegel
Barby K. Siegel
19 Ratings

39 Employee Reviews

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  1. Featured Review

    Helpful (4)

    "Stellar work environment and Strong Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Account Executive in Santa Monica, CA
    Current Employee - Assistant Account Executive in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Zeno Group is an extremely organized PR agency. Their scope of work is broad and their clients range from very established to start- up. The commuication is very strong between colleagues and they welcome new team members with open arms! Extremely supportive company with benefits that allow employees to balance work and family life.

    Cons

    No cons to report. The work environment is truly stellar and the company is extremely well organized.

    Advice to Management

    Continue the great work. Communication is so strong and really helpful to promote a successful work environment.

    Zeno Group Response

    Nov 28, 2016 – HR Manager

    We’re so happy you found a place a Zeno! Please know you can always reach out to HR@zenogroup.com with questions or additional feedback.


  2. Helpful (2)

    "Great leadership and culture in Silicon Valley"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than 5 years)

    Pros

    There are a lot of positive things to say about the team out of the Silicon Valley office- leadership believes and supports the entire team and everyone is working together to continue to build the culture that promotes individual growth and positive collaboration. The team knows how to get things down in a successful way, while also having a great time doing it. You won’t find a better culture that makes it a top priority to help grow its junior staff. There is a reason that the Silicon Valley office maintains such a successful team- and that’s because of the people.

    Cons

    Similar cons that you would have in other agencies- always having to stay connected due to client demands, potential for long hours- but that’s expected in the world of PR. You do what you have to do to get the job done, and you have to master time management. Even though these are things that are common and employees need to deal with, management is aware and tracks what the team is doing. There is a support system is place to help during those crazy times, and make sure that when possible, there is a balance and opportunity to recharge.

    Advice to Management

    Keep doing what you're doing. Continue to lean on the leadership in each office to build upon a solid client roster and unique office culture that makes Zeno so great.


  3. Helpful (1)

    "New to Zeno Group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in Los Angeles, CA
    Current Employee - Account Supervisor in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group (Less than a year)

    Pros

    Zeno has one of the best company cultures Ive ever experienced. The work is fast-paced and demanding, but the team works together well and celebrities each other on successes and builds each other up on fails.

    Cons

    Some of the communications between locations could be more streamlined, but he company has added tools recently and communication is improving.

    Advice to Management

    Keep doing what you are doing. The company is a great big team and we all feel valued and listened to. In my past agency experience this was very much not the case.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Agency on the rise, with the typical agency drawbacks."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group full-time (More than a year)

    Pros

    People: For the most part, they've really been doing a great job acquiring highly talented people that work well and take time to mentor others if asked.
    Culture: It's a little wacky sometimes, but really a place that lets you be yourself and geek out on what sector you love best (sports, hospitality, healthcare, etc.).
    Clients: Pretty top-tier clients for a mid-size and some impressive, large projects in the works.
    Room for growth: If you put in the work, get results, and have a good supervisor, you can rise quickly and gain prominence within the agency.
    Reasonable management and higher-ups: Perform well and negotiate wage or benefits during review. Its amicably conducted by management/HR.

    Cons

    Agency life: It's an agency, so work-life balance will always be a struggle with client demands.
    HR can be hit-or-miss: Always friendly, sometimes very quick and helpful. Other times can cause more trouble than help by forgetting to complete a small task that holds other items up. They are improving, but still cause an occasional face palm.
    Supervisor system: If you get assigned to a poor supervisor (i.e., someone who neglects to mentor or develop subordinates, isn't invested or has "checked out") a lot of hard work can go unnoticed.


  6. Helpful (4)

    "Used Car Showroom"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zeno Group full-time (More than 5 years)

    Pros

    Work from home twice a month, summer Friday's, bagel Friday's, new office

    Cons

    Unethical, focused on sales over service of clients, limited capabilities, bad mouths clients to other clients, no autonomy


  7. "Great Place To Grow but Be Prepared to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Account Executive in New York, NY
    Current Employee - Assistant Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time (Less than a year)

    Pros

    Great roster of client and opportunity to show your skills and advance if you take initiative. Management has always been willing to listen. Zeno is a very creative environment, but very fast-paced so may not be for everyone.

    Cons

    Work/Life Balance is tough to manage.


  8. "Solid agency for Tech PR experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Redwood City, CA
    Former Employee - Vice President in Redwood City, CA
    Recommends
    Neutral Outlook

    I worked at Zeno Group full-time (More than 3 years)

    Pros

    The Silicon Valley office is a great place to get both consumer and enterprise tech experience with a smart, collaborative team. It’s small enough that you have a sense of what everyone is working on, but large enough to get a range of experience over time. Local leaderships sets a positive tone.

    Cons

    The Zeno brand is not well-known in the Bay Area, making recruiting and new business more difficult. Zeno offices outside of California often take a different approach, which can make collaboration across the network challenging. The work-life balance is typical of any agency and will entirely depend on the client mix at any given time.

    Advice to Management

    Review policies as agency grows – some of the practices that worked three or four years ago are no longer viable


  9. Helpful (10)

    "This place is REALLY miserable."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Illinois in Chicago, IL
    Current Employee - Illinois in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can add to your list of "big name" clients and impress your family and friends.

    Cons

    Too many politics, backstabbing, and everything the Dec. 1 review "This place is miserable" stated.

    Advice to Management

    Get it together. This is a professional environment, not a continuation of college procrastination.

    Zeno Group Response

    Jan 13, 2016 – HR Manager

    We want to be an outstanding workplace and we appreciate any feedback that allows us to learn and improve. We are disappointed to hear that your experience did not meet your expectations for Zeno ... More


  10. Helpful (1)

    "Consumer Marketing Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Intern in Chicago, IL
    Former Employee - Marketing Intern in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zeno Group (Less than a year)

    Pros

    Friendly, willing to train on the job

    Cons

    managament fairly new and inexperienced


  11. Helpful (2)

    "Incredible experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Chicago, IL
    Current Employee - Intern in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As an intern, you are given real responsibilities with big name clients. I have always felt my opinion is valued and that my manager is always including me in projects that she believes will help me grow as a PR professional.

    Cons

    The office space is a bit crowded, that's truly the only negative I can think of.

    Advice to Management

    All and all, keep doing what you're doing - maybe put a bit more emphasis on being transparent when it comes to hiring.



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