Zenreach Reviews

Updated Sep 17, 2020

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3.5
57%
Recommend to a Friend
64%
Approve of CEO
Zenreach CEO John Kelly (no image)
John Kelly
4 Ratings
Pros
  • "As the company grew naturally things became a little more strict such as the unlimited PTO and office culture(in 13 reviews)

  • "Zenreach has been a wonderful yet challenging work environment where I have developed professionally and personally(in 7 reviews)

Cons
  • "Especially stay away now that they literally will hire you one day and then, without notice, drop you the next(in 3 reviews)

  • "Main gripe is the cost of parking in downtown Kitchener(in 3 reviews)

More Pros and Cons
  1. Featured Review

    "Best company I have worked at so far!!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer 
    Recommends
    Positive Outlook

    I have been working at Zenreach full-time

    Pros

    It's honestly the best company I have worked at. I have learned more over here in my short tenure here than I ever did combine in the last few years. I love the people also. Everyone is genuinely trying to help you and are super dedicated and smart Company perks are very decent also. From an open vacation policy to a really good insurance plan, zenreach really goes the extra mile The executive team is really caring, and they are always very transparent and open to hard questions. Very rare to find anywhere

    Cons

    Too many chocolates in the office!!

  2. "Awesome company and Team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenreach full-time for less than a year

    Pros

    Fantastic culture and team that truly inspires you to perform at your highest level. Visionary and very competent execution on projects and plans.

    Cons

    Company has a vast opportunity and needs to continue to focus on execution and scaling to keep pace with the growth.


  3. Helpful (2)

    "Typical start up that over-promises and under-delivers (to employees & customers)"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zenreach full-time for more than 3 years

    Pros

    Unfortunately, after close to 4 years at Zenreach, I'm struggling to think of true "pros" aside from basic things like nice perks (PTO, lunch/snacks provided), a fun/casual office environment, and a great group of employees that made each day entertaining in one way or another.

    Cons

    No growth opportunities; told for almost 4 years that they want us to grow and have a career path, and all of that great sounding "stuff", but none of it ever came to fruition. If you're looking for a company where you can learn and grow with for a long time, this is not the one.

    Continue reading
  4. "Fast Growing Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mid Market Account Executive in Phoenix, AZ

    I worked at Zenreach full-time for more than a year

    Pros

    fast growing and a ton of opportunity to close

    Cons

    management is somewhat or a joke...did not bring in any managers and promoted a ton of young people that had never managed.

    Continue reading
  5. Helpful (4)

    "Should I stay or go?"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Zenreach full-time

    Pros

    Great benefits Nice people to work with Great location in Old Town

    Cons

    Terrible communication from top to bottom All the good people have left or been laid off Feels like there is no clear direction Lots of gossipy managers and cliques in Scottsdale

    Continue reading

    Zenreach Response

    COO

    Wow - it is a bummer to hear your concerns. We're hopeful that the all-company offsite we had last week to communicate our vision and mission for the future of Zenreach has re-engaged and fired you up. We hope you heard what a super exciting path we have ahead of us. Given your comments, we will also redouble our efforts to ensure that communication is consistent and constant. Thank you for sharing your feedback.

  6. Helpful (3)

    "Great People, Exciting Outlook"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Channel Manager in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zenreach full-time for more than a year

    Pros

    Amazing co-workers Brand new, state-of-the art office in Old Town Scottsdale Great benefits and free lunch every day Leadership is making strategic changes that I believe will benefit the growth of the company Hiring experienced talent

    Cons

    Sometimes there is a lack of communication, but management is taking proactive steps to improve this

    Zenreach Response

    COO

    Thanks for your support -- and for recognizing that we are working on making communication as transparent and timely as possible. Thank you also for giving us this feedback. Communication goes both ways - and we really appreciate yours!

  7. Helpful (1)

    "Zenreach is the best place to come work everyday!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenreach full-time for more than a year

    Pros

    Awesome People Great Motivation Work/Life Balance Team Atmosphere Career Growth

    Cons

    I can honestly say I have none

    Zenreach Response

    COO

    Thank you for writing this review. It is GREAT to hear you're having such a positive experience - that is what we are striving for at Zenreach every day.

  8. Helpful (4)

    "Unethical Sweatshop"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zenreach full-time for more than a year

    Pros

    Free catered lunch and Friday beer kegs

    Cons

    Where do I start....... - Unethical management team who rewarded reps for harassing businesses even after being told to add them to the DNC list - AE's are mainly selling "free" trials that are hard to cancel and when a business has issues canceling the trial they are locked into a year contract - Overpriced product in an extremely competitive landscape - Very hard to use your "unlimited PTO" - Management promotes based on favoritism and not performance. - Forgot to mention the low base salary with zero hope for commision

    Continue reading

    Zenreach Response

    Recruiting Manager

    Hello and thanks for taking the time to submit feedback. Based on your experience with Zenreach it sounds like it's been quite a while since you worked here. We have made a lot of really great changes over the last year, mainly getting away from selling "free" trials, as well as changes to our pricing and packaging in order to allow more flexibility for our merchants. While we do offer the benefit of unlimited PTO, we encourage our employees to use it responsibly. Again, I'm sorry you did not have the best experience during your time with Zenreach. We take your feedback seriously and are always striving to make Zenreach a great place to work.

  9. Helpful (8)

    "Account Executive"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zenreach full-time

    Pros

    they held fun happy hours and had great snacks in the office

    Cons

    no management to help you out, fired 85% of sales floor only to hire a whole new staff 2 months later - typical cold calling sales job.

  10. Helpful (2)

    "Good product, inexperienced managers"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Zenreach full-time

    Pros

    - Dinner, on-site gym - Great location

    Cons

    - Inexperienced leaders, managers often take credit for the work of their subordinates - No bonus, increments on base pay

Found 52 reviews