Zep Reviews | Glassdoor

Zep Reviews

Updated June 5, 2017
123 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
Zep Chairman, President, and CEO John K. Morgan
John K. Morgan
43 Ratings

123 Employee Reviews

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Pros
  • Great products practically sell themselves (in 12 reviews)

  • Great people with friendly attitudes and helpful dispostions (in 10 reviews)

Cons
  • Now that New Mountain Capital has taken over, they are attempting to "flip" the company in an 18-month period (in 5 reviews)

  • Mid-management lives in constant fear of upper management, will not stand up to outrageous demands of sales reps and tends to micro-manage (in 8 reviews)

More Pros and Cons

  1. "One of the best companies i ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer
    Current Employee - Developer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zep full-time (More than 5 years)

    Pros

    Good leadership and very balanced work and life hours.

    Cons

    i haven't came across any such so far


  2. "Inside Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Breinigsville, PA
    Current Employee - Inside Sales in Breinigsville, PA
    Recommends
    Approves of CEO

    I have been working at Zep full-time (Less than a year)

    Pros

    Wonderful place to work, great leadership support, good benefits, very informative training program.

    Cons

    Very happy with this company.

    Advice to Management

    Love working here!!


  3. "Great experience, great leadership, and smart colleagues."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at Zep part-time

    Pros

    Smart colleagues, autonomous work life, great products

    Cons

    No Cons. Great place to work.


  4. "Great Company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Pay is great and the place is clean.

    Cons

    A lot of politics all the time.


  5. Helpful (1)

    "Zep Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Glendale Heights, IL
    Current Employee - Inside Sales in Glendale Heights, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zep full-time (More than a year)

    Pros

    -Large book of business
    -Commission on every sale
    -Great Comp plan with uncapped commissions
    -Friendly and helpful selling environment
    -Yearly Bonus
    -No Cold Calling, all your accounts purchased in past
    -Large sku of products to sell that work and customers want...over 11,000 items

    Cons

    -Smaller office which means not a lot of room for advancement
    -Suburban office

    Advice to Management

    -Could use more support from Marketing...communication, promotions and new product launches


  6. "Great Company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Zep full-time

    Pros

    Great growth opportunities, Benefits! Company has strong integrity and cares about their employees.

    Cons

    Nothing to add in this section.


  7. "Nice place to work for and good opportunities to grow."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    The company is sized just right to allow for employee interaction. Good work gets recognized and employees are encouraged to excel. Good people.

    Cons

    Like any other growing companies there are growing pains and change is not always easily understood or appreciated.


  8. "Working for Zep has been a positive learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative
    Former Employee - Inside Sales Representative
    Recommends
    Approves of CEO

    Pros

    I love everything about working for this company. The people are great. The product is excellent. Zep is one of the leading manufacturers of industrial and chemical maintenance supplies on the market today. Management is awesome and always more than willing to help. Lots of room for growth and opportunities for advancement. I'd definitely recommend Zep to anyone looking for a sales position.

    Cons

    Inside Sales team is still fairly new. The only con is that the structure is not all there at the present time.

    Advice to Management

    The Leadership at Zep is phenomenal. Keep doing what you are doing. You all work so hard and that's what makes this company such a great place to work!


  9. "Zep enabled me to grow professionally in customer service, sales, warehousing & distribution, P&L mgmt and more."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Rochester, NY
    Former Employee - Branch Manager in Rochester, NY
    Recommends
    Neutral Outlook

    I worked at Zep full-time (More than 10 years)

    Pros

    Quality products
    Professional mgmt and staff
    Opportunities for growth
    Solid benefit package

    Cons

    Difficult for new salespeople to get started without prior connections with buyers in large accounts

    Advice to Management

    Ensure that you make it easy for customers to do business with you. This benefit was lost when Zep closed many branches on the local level. Perhaps this was merely a growing pain and has worked itself out by now.


  10. Helpful (2)

    "Professional environment with potential for advancement especially in Atlanta"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager
    Former Employee - Branch Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zep full-time (More than 10 years)

    Pros

    Fair pay, good communication with mgmt, team approach at all levels, advancement opportunities in Atlanta especially and if willing to relocate. Unlimited potential in sales

    Cons

    It is difficult for sales reps without a book of business to make it at Zep on the pay structure unless their is strong spouse support while a rep builds his/her business.

    Advice to Management

    A more structured sales rep training program would be helpful. There is not enough criteria used in hiring new reps. It seems as though the process is to throw as many people against the wall and see what sticks.


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