Zep Reviews | Glassdoor

Zep Reviews

Updated June 5, 2017
123 reviews

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Full-time Part-time

123 Employee Reviews

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Pros
  • Great products practically sell themselves (in 12 reviews)

  • Great people with friendly attitudes and helpful dispostions (in 10 reviews)

Cons
  • Now that New Mountain Capital has taken over, they are attempting to "flip" the company in an 18-month period (in 5 reviews)

  • Mid-management lives in constant fear of upper management, will not stand up to outrageous demands of sales reps and tends to micro-manage (in 8 reviews)

More Pros and Cons

  1. "ZepBiz"

    Star Star Star Star Star
    Current Employee - Master Operator in Atlanta, GA
    Current Employee - Master Operator in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Zep (More than 5 years)

    Pros

    ***************Pay Rate is good ***************

    Cons

    ***************Managemaent is confused most of the time.******************


  2. "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Marysville, WA
    Current Employee - Sales Representative in Marysville, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zep full-time (More than 8 years)

    Pros

    Make your own schedule, quality products, fair pricing

    Cons

    Commission only, little to no support from management, minimal incentive, unrealistic sales goals


  3. Helpful (1)

    "Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Breinigsville, PA
    Former Employee - Sales Representative in Breinigsville, PA
    Neutral Outlook
    Disapproves of CEO

    I worked at Zep full-time (More than a year)

    Pros

    They paid on time and met some nice fellow co workers.

    Cons

    Micro managed and talked down to constantly by upper management as well as outside Sales Team. Terrible work Environment awful morale. All around bad experience could not wait for it to be over.

    Advice to Management

    Don't talk down to co workers and create a environment where people want to be at work.


  4. Helpful (1)

    "Ok Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Zep full-time (More than 3 years)

    Pros

    Good people to work with.

    Cons

    Too much favoritism and not enough career growth


  5. Helpful (1)

    "Food Safety Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boise, ID
    Current Employee - Anonymous Employee in Boise, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zep (More than 3 years)

    Pros

    Customers are good to work with

    Cons

    Very bad ownership, and management


  6. "Buyer/Purchasing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Atlanta, GA
    Current Employee - Buyer in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Zep full-time (More than 8 years)

    Pros

    Good Company, Great Pay and Benefits

    Cons

    Company recently bought by an Investment company

    Advice to Management

    Take care of your employees


  7. "Review of Zep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Emerson, GA
    Current Employee - Anonymous Employee in Emerson, GA
    Doesn't Recommend
    Negative Outlook

    Pros

    You are able to start off on first shift. Your seniority doesn't dictate your job. You rotate so your not doing the same exact thing.

    Cons

    Pay rate is horrible. You dont have a exact schedule. Your great work is NEVER rewarded. You have several different people to ans to.


  8. "Territory manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Kansas City, MO
    Former Employee - Territory Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zep full-time (More than 3 years)

    Pros

    Great products! Unique product offering vs that of competition. A well known name. Co benefits were pretty good. Been around for a long time.

    Cons

    Sales going the wrong direction. New mountain capital blood baths 3 times a year. Job uncertainty! Nmc will sell/flip Zep in less than 1 year and more job losses after the new company takes over

    Advice to Management

    In order to attract and maintain quality help nmc needs to project a positive image instead of gloom/doom. Right now the word in the industry is to not do business with Zep and especially do not work there. If you're there now get out before it's too late. Severance package offered is terrible!!!!


  9. "Easy Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outsides Sales Representative in Allentown, PA
    Current Employee - Outsides Sales Representative in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zep (More than 8 years)

    Pros

    No supervision. No standards or rules. Great products to satisfy customer needs. Easy job.

    Cons

    Poor management. Old boys club. New owners, no direction or vision beyond making numbers via cuts. No customer focus.

    Advice to Management

    Gut middle management. Promote/hire people that care about the customer. The rest is easy.


  10. Helpful (2)

    "Regional Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Marietta, GA
    Current Employee - Regional Sales Manager in Marietta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zep (More than 5 years)

    Pros

    Good people and products. Reputable brand recognition.

    Cons

    Very disorganized. Recently purchased by an equity company, New Mountain Capital, and ripping apart the company and cutting very good experienced people. It will soon be just a shell of it's self.


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