Zep Reviews | Glassdoor

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Zep Reviews

Updated January 17, 2018
133 reviews

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133 Employee Reviews

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Pros
  • Great products practically sell themselves (in 12 reviews)

  • Great place to work atmosphere was great people with excellent to work with (in 12 reviews)

Cons
  • Now that New Mountain Capital has taken over, they are attempting to "flip" the company in an 18-month period (in 5 reviews)

  • Mid-management lives in constant fear of upper management, will not stand up to outrageous demands of sales reps and tends to micro-manage (in 8 reviews)

More Pros and Cons

  1. Helpful (2)

    "Professional environment with potential for advancement especially in Atlanta"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager
    Former Employee - Branch Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zep full-time (More than 10 years)

    Pros

    Fair pay, good communication with mgmt, team approach at all levels, advancement opportunities in Atlanta especially and if willing to relocate. Unlimited potential in sales

    Cons

    It is difficult for sales reps without a book of business to make it at Zep on the pay structure unless their is strong spouse support while a rep builds his/her business.

    Advice to Management

    A more structured sales rep training program would be helpful. There is not enough criteria used in hiring new reps. It seems as though the process is to throw as many people against the wall and see what sticks.


  2. "Overall Outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing in Atlanta, GA
    Former Employee - Purchasing in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great overall company to work for. There is a sense of community and familiarity with every employee. Management tries to innovate and monitor productivity constantly and it seems to pay off immensely.

    Cons

    The facilities are a bit dated. The systems that they operate out of are a bit dated as well. Outside of that, there are few cons.

  3. Helpful (1)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES
    Recommends
    Positive Outlook

    I have been working at Zep full-time (More than 3 years)

    Pros

    Great products practically sell themselves. Great incentives and commission. No base pay, straight commission, the harder the work the bigger the check. Very independent, no micromanagement.

    Cons

    Hard to get problems resolved. If there is an issue that needs a manager approval you wont hear back for weeks

    Not much room for growth


  4. Helpful (1)

    "It sounded good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Denver, CO
    Current Employee - Sales Specialist in Denver, CO
    Recommends
    Neutral Outlook

    I have been working at Zep full-time (More than a year)

    Pros

    Great flexibility, decent pay, autonomy

    Cons

    Little or no direction, limited access to support, shipping policies are very limiting

    Advice to Management

    Streamline shipping, more training with other reps


  5. "Sales Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Strong Brand, diversified portfolio, strong leadership

    Cons

    Transition to new ownership; changes occurring daily


  6. "Loved working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people are great to work with.

    Cons

    Very small teams in each area.


  7. "Zep Vehicle Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Zep full-time (More than 3 years)

    Pros

    Strong operating division within Zep Inc. Zep Vehicle Care has a great team, strong market presence and healthy financial position. Opportunity to influence/shape the future of the company.

    Cons

    Company has undergone owner/management change; transformation in progress.

    Advice to Management

    Communicate long range vision. Continue straight talk. Celebrate success.

  8. Helpful (1)

    "R&D"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep full-time (More than 10 years)

    Pros

    Good place to work and medium size company

    Cons

    instability due to change of management


  9. "Vehicle Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist
    Recommends
    Positive Outlook

    I have been working at Zep full-time (More than 3 years)

    Pros

    Business is growing and I see new people being added. I control my ability to be successful.. Strong and committed leadership team at Vehicle Care.

    Cons

    Can feel disconnected in the field sometimes.

    Advice to Management

    Interested in long term plans from the new corporate team,


  10. "Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zep (Less than a year)

    Pros

    Good products and good people.

    Cons

    Management needs to make their plan details known.


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