Zep Reviews | Glassdoor

Zep Reviews

Updated August 22, 2017
127 reviews

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127 Employee Reviews

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Pros
  • Great products practically sell themselves (in 12 reviews)

  • Great people with friendly attitudes and helpful dispostions (in 10 reviews)

Cons
  • Now that New Mountain Capital has taken over, they are attempting to "flip" the company in an 18-month period (in 5 reviews)

  • Mid-management lives in constant fear of upper management, will not stand up to outrageous demands of sales reps and tends to micro-manage (in 8 reviews)

More Pros and Cons

  1. "zep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Zep full-time

    Pros

    Many opportunities to learn different industries. Good products with a well known name. many different financial opportunities.

    Cons

    Changes throughout the company without a clear path. many of the distribution facilities have closed or are going to close.

    Advice to Management

    Keep finding ways to provide the sales reps with the right tools. Provide company updates contest and incentive packages.


  2. Helpful (1)

    "Plant with no breakroom or permanent offices or restrooms"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distribution Specialist in Cartersville, GA
    Current Employee - Distribution Specialist in Cartersville, GA
    Negative Outlook
    No opinion of CEO

    I have been working at Zep full-time (More than 10 years)

    Pros

    Insurance and pay or ok.

    Cons

    No permanent offices or restroom.

  3. Helpful (1)

    "Zep Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Glendale Heights, IL
    Current Employee - Inside Sales in Glendale Heights, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zep full-time (More than a year)

    Pros

    -Large book of business
    -Commission on every sale
    -Great Comp plan with uncapped commissions
    -Friendly and helpful selling environment
    -Yearly Bonus
    -No Cold Calling, all your accounts purchased in past
    -Large sku of products to sell that work and customers want...over 11,000 items

    Cons

    -Smaller office which means not a lot of room for advancement
    -Suburban office

    Advice to Management

    -Could use more support from Marketing...communication, promotions and new product launches


  4. "Sales and Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Day to day Autonomy, good base salary, products actually work. Need a better go to market strategy in order to be competitive

    Cons

    Gongshow Senior Management, US has no clue of Canadian Market

    Advice to Management

    Separate Canada as its own division


  5. Helpful (1)

    "Marketing Communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marietta, GA
    Former Employee - Anonymous Employee in Marietta, GA
    No opinion of CEO

    I worked at Zep full-time (More than 10 years)

    Pros

    Good group of colleagues /peers. Flexible work schedule. Minimal supervision.

    Cons

    Not much room for advancement. Not much value placed on MarCom roles.


  6. "Outside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zep full-time

    Pros

    Before new ownership you had endless freedom and ability to make great money, crazy good money. For 90+ years was a company driven by sales people. Used to be rewarded for hard work. Now every sales rep is making significantly less money as management reduces commission rates about every 6 months.

    Cons

    Now the company is driven by all the old Diversey people. Which means Zep is doomed! Company now has more managers then ever. In fact they can't hire any managers that come from the industry. Basically no training, no support and keep putting policies in place to make job harder. No yearly bonus program (just monthly incentives).

    Advice to Management

    We are beyond fixing. We will be sold as a whole or sold off in parts or spun off/bankruptcy. Any way it goes down, will not be good for average employee.


  7. "sales and account executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales and Consultant in Bossier City, LA
    Current Employee - Outside Sales and Consultant in Bossier City, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zep (More than 10 years)

    Pros

    flex and own your own business

    Cons

    lack of support and field management

    Advice to Management

    more support

  8. "Was great for many years ... then"

    StarStarStarStarStar
    Former Employee - Sales Representative in Colorado Springs, CO
    Former Employee - Sales Representative in Colorado Springs, CO

    I worked at Zep full-time (More than 10 years)

    Pros

    I loved it when i started in 1986. It was part of NSI and reps were valued. Yes it was 100% commission and I had to work as a waiter at nights to make ends meet but the freedom to call on who I wanted and not income limits was real promising. I made as much as $86,000 one year.leaving.

    Cons

    But in my 20 plus years with them the culture changed to the point customers were not important. Then the reps weren't important. My old manager was bad and finally got fired within a year of me.

    Advice to Management

    Don't let inside sales steal from the reps that go out door knocking and working to bring in the business. It causes confusion for the customers and conflict in the company.


  9. "Zep Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Mobile, AL
    Former Employee - Sales Representative in Mobile, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Products. Decent commissions on sales

    Cons

    management seems not to care


  10. Helpful (1)

    "Not what it used to be.........out of sorts right now!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zep full-time (Less than a year)

    Pros

    Good quality products and Brand Recognition

    Cons

    No Training, Upper management and company direction questionable at best!

    Advice to Management

    Figure out what you want to do....and do it right the first time. Don't make promises you do not intend to keep.


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