Zerto Reviews | Glassdoor

Zerto Reviews

Updated February 17, 2019
97 reviews

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3.4
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Zerto Founder & CEO Ziv Kedem
Ziv Kedem
79 Ratings

Employee Reviews

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Pros
Cons
  • "Normal growing pains of a small company are becoming apparent" (in 9 reviews)

  • "work life balance is inadequate" (in 5 reviews)

More Pros and Cons

  1. "Outstanding Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zerto full-time (Less than a year)

    Pros

    Great culture with an engaged executive team. There was a lot of change in 2018, but that was necessary to position the company to continue achieving the rapid growth expected. Lots of nice benefits.

    Cons

    None to share. Very strong company overall.

    Advice to Management

    Continue to hire experienced pros across all aspects of the organization. 2018 showed the company is committed to finding the best people.


  2. "Nice peeps, horrible management style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zerto full-time

    Pros

    - Free Lunch Daily (except Fridays)

    - Nice People in the Boston office

    Cons

    - Severely toxic workplace

    - "Life/work balance" is a spoken concept at Zerto, but seldom followed

    - Lack of communication between departments and offices (the lack of communication there is absolutely outstanding sometimes in how broken it is)

    - Complete ignorance by overseas management when it comes to doing business in the US and understanding known US business practices (For a company nearly 10 years old!)

    - Lack of leadership and ownership of projects (hot potatoes just get passed around)

    - No Sense of urgency on any tasks when having to do with overseas staff (often, things stay broken for months)

    - Brutal treatment of employees, with layoffs and/or forced resignations a common theme ("Do it, or leave" attitude)

    - Unqualified people being promoted/hired to better positions that have no business being in them, except they were "someone's friend" (aka a favoritism hire)

    - Severely political between two offices (Power & Management struggles between the two offices)

    - Employees who complain about awful overseas managers are often silenced quickly by broken promises to help or fix situations, if complaints are repeated, they are just shown the door or pushed out.

    - "Dual HQ" that just does not work

    - For a company that offers BDR solutions, they have little desire to strive for "business continuity" internally

    - Zerto has some great employees, but often are never allowed to shine due to poor management style

    - Off shore management that will drive you crazy by micromanaging you to death

    - VERY high turnover, which often leads to understaffed departments

    - Many positions have had high turnover and cannot keep good people in them due to poor management & direction

    - The good and talented people come and go quickly and do not stay

    - No real attempt at employee retention

    - HR is very "hands off" and often can't fix overseas management issues, so they won't get involved. Good luck if you have issues with your overseas manager, you pretty much on your own. HR will not help.

    - Company moral is very low, and has been very low since a large layoff last year (2018)

    - New CRO seems nice, but keeps hiring his "buds" from previous companies, which is always a bad sign

    - Product space is getting flat and stale. Zerto isn't the 'Hot new product' anymore.

    Advice to Management

    Fix Communication. It's been said over and over again in meetings, but actually do it. Force your managers to have meetings and discuss this. Hire an outside firm to assist. Its not going to be a pleasurable experience for the overseas office but you have to do it. And its more than rolling out new fancy toys. It takes a concerted effort on your part to force better communication. (it comes from top down)

    This dual HQ thing just does not work. Wake up and realize the US operations is larger and can run circles around the folks in the overseas office. If you want your company to grow, let the US office run the show. Stop trying to micromanage from abroad. It hasn't worked in 10 years of Zerto, and it won't work in the future.

    Stop hiring your friends. It's not working. Its never worked. You just protect your friends when issues come up, when clearly they are wrong and hurting your company. Its time to clean house and dump some of these 'favoritism' hires. Many of these people need to be shown the door because they are horrible managers but the only reason they are still around is they are someone's friend overseas. Get people in who are qualified and actually want to do the job and do it well.

    Wake up to the fact that people are horribly unhappy at Zerto. Morale is at an all time low, and as the good people keep leaving (or shown the door), it's make moral drop even further. HR tries, but the main problem is the all around mismanagement. Fix this, clean house of bad managers, and moral will improve.

    Like above, wake up to the fact that people are leaving too. Overseas management needs to understand that in the US, people WILL leave and there is no loyalty to a company any more. There is low tolerance these days for bad management because better companies do exist out there to work for, especially in Boston. And with a hot job market currently, management needs to realize that as they need to be competitive as possible and it goes beyond just pay, benefits, free lunches & other perks. Its about management style, life/work balance, and working environment. If its toxic, like Zerto, you aren't being competitive and people won't apply and/or stay once they are hired.

    And finally, Management needs to READ these reviews and take them to heart and fix the problem. Page after page of similar reviews and a dropping rating over a few years period should tell you that you have a problem that isn't being addressed and you need to fix it. The job market in the US is competitive and people DO read this website and make "do I apply here" decisions based on these reviews. Management needs to understand that this will effect the caliber of people that apply, and eventually this could affect your bottom line too. Do it now before its too late because once you cross the line as being known as a 'bad company'. Its hard to shake that image.

  3. Helpful (6)

    "Poor leadership, direction & execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zerto full-time (More than a year)

    Pros

    1) The years I was at Zerto, the market space/demand and brand awareness has improved a lot.
    2) SKO in another country.
    3) They finally rolled out a sales process, MEDPICC and Command of Message.

    Cons

    1) The technology message is cool - but the company keeps adding new features before current ones are really baked. For example: Vmware works great. But HyperV and AWS I would never sell - it doesn't work! Azure is better but not at scale. They need to fix the current features before they go on this hot-to-trot trail for backup.
    2) Management is a joke and they are still struggling with scaling. The new CRO is bringing in the "old boys club" and old-school mentality that plays favorites and bullies people. Lots of unhappy people and churn.
    3) Speaking of the churn, it is unreal. There are only a handful of reps that have been there over 18 months - literally! Zerto doesn't value their employee's so if you quit, you quit. Or you're just fired. Moral of it - anyone is replaceable.
    4) Zerto should have sold at the end of 2016. Growth has slowed way down and other technologies, such as Rubrik, Veeam or Cohesity, are good enough. Zerto missed their mark.
    5) Pay is very low compared to other companies in the industry.
    6) I've heard multiple sexual harassment suits with females and their managers.
    7) Communication is terrible to the field. There isn't even an all-sales team call!!

    Advice to Management

    1) Value your employee's!
    2) Pay employee's at industry standards.
    3) Stop trying to do it all and just master what is already there (meaning focus on getting HyperV, AWS and Azure to work better or at all) not on trying to attack backup.
    4) Hire better leadership and management.
    5) Communicate better so there can be a unified culture. There is none today.
    6) SELL already. Microsoft or someone would surly buy Zerto at this point. Do it before it's too late as competitors are picking up fast.
    7) Treat people the way you want to be treated.


  4. Helpful (4)

    "Toxic Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zerto full-time (More than 3 years)

    Pros

    Free snacks/drinks and lunch
    Phone and Commute allowances

    Cons

    - Zero understanding of the importance of employee development and satisfaction
     - Useless and manipulative HR department
     - Absolutely clueless, unprofessional and ignorant IT department
     - Brutal treatment of employees with layoffs a common theme
     - Firing employees without any attempt to actually manage the relevant issue
     - Zero understanding or global mindset from IT, Facilities, Recruitment
     - No internal urgency to get things done
     - Toxic environment, ring-fencing of responsibilities is a chronic issue
     - Far too much arrogant and spiteful mid-level managers

    Advice to Management

    - After customers, put your employee before anything else
    - Pay your people properly, your benchmarks are wrong, you are losing money hand over fist with the amount of attrition and rehiring going on
    - Develop your people, E-Learning is rubbish, Create a Training Department
    - Actually release employee sat survey results to the employees
    - Have a global IT, HR and Facilities department. Facilities based in the US and owning EMEA is just stupid
    - Let people go with a modicum of common decency and respect

    Make a serious, heartfelt attempt to promote and develop cultural awareness in the entire company. Educate all the employees on Israeli culture, why people don't work on Fridays/Saturdays etc. Take some time to understand Japanese/Singaporean/Chinese culture, Treat the US office like an actual HQ


  5. Helpful (6)

    "A company that lost its way in being a fun place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Southeast Owasco, NY
    Current Employee - Sales Representative in Southeast Owasco, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Zerto full-time (More than a year)

    Pros

    Commissions are the best I have seen so far.
    Great health benefits

    Cons

    CRO is an egotistical blow hard
    The lack of support in the sales force
    No growth potential
    Increase of empty promises

    Advice to Management

    Build a structure to make sure employees be successful.
    High pressure to go public and less care for their employees.


  6. Helpful (1)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Tampa, FL
    Current Employee - Sales Manager in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Zerto full-time (More than a year)

    Pros

    Amazing money, great pay scale, easy commissions, solid technology and great local team in place

    Cons

    Constant management change, little or no chance for advancement

    Advice to Management

    continue to support sales effort, reward top earners


  7. "BDR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zerto full-time

    Pros

    Great people and the technology is amazing and sells itself.

    Cons

    Managers need to stop picking favorites.

  8. Helpful (4)

    "partner management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Zerto full-time

    Pros

    great product; ahead of its time. great people

    Cons

    growth and financial pressure to go public is causing major disruption and uncertainty

    Advice to Management

    Make your people feel valued; clearly share company direction and collaboration


  9. Helpful (12)

    "Going through a rough patch... for over a year now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zerto full-time (More than a year)

    Pros

    Great benefits, flexible schedules, strong product.

    Cons

    Went through some leadership changes, which is the nature of the beast for any growing company. However, the people put in place do not have the same values or depth needed to make it a successful company. There is a TON of internal drama, know-it-all's, poor hires, the list goes on. You will lose skills vs. gaining skill sets here.

    Advice to Management

    Unfortunately, the quitting spree will continue until they get better leaders in the seats. CEO is kept in the dark on what is really going on internally, which is a shame. Some employees are working really hard, while others barely do anything and collect a paycheck. Large gap in communication between Israel and US "dual" HQ's, Israel runs the show but none of them have ever had US experience for the growth the company is/has experienced- When people think they know all the answers and aren't open to new ideas, history will continue to repeat itself. Get it together!


  10. Helpful (1)

    "Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Level II Technical Support Engineer in Boston, MA
    Current Employee - Level II Technical Support Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zerto full-time (More than a year)

    Pros

    Between the culture, free lunches Monday - Thursday, and the power and reliability of the product we all work on, there isnt much not to love at Zerto

    Cons

    The building has AC issues every now and then but this is not really a company problem as more so a building management issue.