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Zest AI

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Zest AI

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Zest AI Reviews

Updated May 9, 2022

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Found 38 of over 41 reviews

3.8
67%
Recommend to a Friend
66%
Approve of CEO
Zest AI CEO Mike de Vere
Mike de Vere
8 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 1 year

    Amazing culture and team

    Feb 9, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    love the team i work with love the mission love the collaborative team work and culture amazing benefits

    Cons

    a lot of change because we're a fintech start up

    3 people found this review helpful
  2. 3.0
    Former Employee

    Fun, but hard

    May 9, 2022 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Selling AE to fintech is amazing. If you can talk ROI, you're onto something. The Zest team is brilliant and the product amazing and rewarding.

    Cons

    The finance team makes it really hard to sell. All deals have to pass a gross margin percentage and it's a moving target. The deal desks get quite heated. Leadership leans in on all deals, can be good if the deal is on track, if not the CEO and his buddy (constantly changing title) lean in too far and kill the deal.

    Continue reading
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  3. 5.0
    Current Employee, more than 3 years

    Flexible, Trusting, and Important

    Feb 9, 2022 - Director in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I've been here long enough to see pretty much the entire upper management team turn over, and it has been for the better. There used to be a lack of trust, space to self-manage, and company focus, but that has improved significantly. In recent years, communication has been open, company strategy hasn't always worked but has been clear and focused, and employees feel empowered and trusted to take on large important projects. The reasons Zest is a great place to work on the day to day have evolved during Covid - office perks and free food have swapped out for remote work and the flexibility that comes with that. We're heading towards a long-term hybrid balance with a few days at home and a couple in the office each week, and for me that's the best of both worlds.

    Cons

    "Unlimited PTO" has been shown in general to result in less time off actually taken by employees, and I think that's probably true at Zest too. However, people do take vacations and I've even seen management notice and step in when they haven't in a while.

    5 people found this review helpful
  4. 5.0
    Current Employee, less than 1 year

    Superb Company!

    Jan 4, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - positive social mission (making fair and transparent credit available to everyone) - great people (smart and nice) - compensation and benefits (including beautiful, pet-friendly office) - culture - excellent product - rapid growth (approx 100% yoy) creates opportunity - CEO

    Cons

    - typical challenges for growing start-up: internal systems, policies, and procedures

    Continue reading
    3 people found this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Future of Fintech - dream company

    Dec 3, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture, perks and benefits all around. Smart people, committed leadership team with clear mission. Recognition for the work you do and makes a difference to fairness and equality in lending.

    Cons

    None that come to mind

    4 people found this review helpful
  6. 2.0
    Former Employee

    Hope things changed

    Oct 5, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, and location. Felt organized.

    Cons

    Extremely manipulative and shady execs

    3 people found this review helpful
  7. 5.0
    Current Employee, less than 1 year

    Great company to learn

    Jul 7, 2021 - Data Scientist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great products smart people and strong technology

    Cons

    Not have a lot of clients

    4 people found this review helpful
  8. 1.0
    Former Employee

    Take a Job if it keeps the power on in your home until you can find work elsewhere

    Nov 3, 2020 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cold Kombucha. If you don't like Kombucha then meh....

    Cons

    Total Toxic workplace dominated by unreliable, and unavailable senior Sales and Exec team. This company feels like a used car dealership that somehow stumbled across AI/ML and stitched together a slick sounding software. A stretch? This company was a Payday lender. Research their history its all there for the reading.

    Continue reading
    9 people found this review helpful
  9. 5.0
    Current Employee

    Great team, mission customers, and employee benefits

    Sep 9, 2020 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very appealing mission - helping with racial fairness of lending operations. This drew me to take role on Zest team. Great leadership - clear direction and well vocalized discussions of important. executive business policy available to all. COVID-19 policy = A+ Lots of opportunity for advancement and professional leadership on industry-changing topics. across the business, clear organizational level-setting. Making leaps and bounds of progress in new tech space. Happy, big-name customers excited about working with team. Incredibly high performing team across the board. Collaborative environment with cutting-edge product enhancement. Perks are FANG-esque: outstanding.

    Cons

    Not many. . . Most existing organizational issues have seen significant progress over last year with leadership effectively communicating changes. Not much room for introductory roles - the specificity of Zest AI's product, and importance of our product for customers requires higher-than-usual base expertise in your respective field, or the ability to quickly adapt and "speak the lingo". Under-performers are released fast across departments. While the leadership of each team is outstanding, there can be a knowledge gap for those who don't pick up processes quick. Already relatively diverse, especially for financial industry, but needs more people of color in leadership positions especially on the business side of house.

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    4 people found this review helpful
  10. 2.0
    Former Employee, more than 3 years

    A once great company that has jumped the shark.

    Aug 17, 2020 - Senior Software Engineer in Burbank, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Smart people. Good tech. Good benefits.

    Cons

    Company changed from a culture that was about doing the best work to one that is about selling whatever a customer will buy.

    10 people found this review helpful
Viewing 1 - 10 of 38 Reviews

Zest AI Reviews FAQs

Zest AI has an overall rating of 3.8 out of 5, based on over 41 reviews left anonymously by employees. 67% of employees would recommend working at Zest AI to a friend and 68% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Zest AI employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Zest AI. This rating has been stable over the past 12 months.

67% of Zest AI employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zest AI 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Zest AI to be career development, culture, benefits and the cons to be management, senior leadership.

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