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Zettle

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Zettle

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Zettle Reviews

Updated Mar 14, 2023

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Found 183 of over 193 reviews
3.3
58% Recommend to a Friend
Zettle Founder and CEO Jacob De Geer
83% Approve of CEO

Found 125 of over 193 reviews

3.3
58%
Recommend to a Friend
83%
Approve of CEO
Zettle Founder and CEO Jacob De Geer
Jacob De Geer
78 Ratings

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Tech

1y

a 

Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

582

80 Comments

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Top Review Highlights by Sentiment

Pros
Cons
  • "Salaries are low (reason I left)(in 11 reviews)
  • "Bad management.(in 7 reviews)
  • "No clear career path's for the career hungry coders.(in 4 reviews)
  • "Lack of leadership, vision and strategy.(in 4 reviews)
  • "Also, you are at a disadvantage if you an ethnic minority, the managers make this very apparent, it’s damn right disgraceful, unpleasant and frankly uncomfortable.(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 3.0
    Current Employee, less than 1 year

    no

    Feb 8, 2023 - Systems Analyst in New London, NH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nothing much to tell about the company

    Cons

    its a good company i have not received any thing bad

    Continue reading
    Be the first to find this review helpful

    Zettle Response

    Talent Attraction Programs Specialist

    Thanks for your review. We’re committed to creating a great culture and work environment for all Zettlers. As always, we encourage you to raise these things internally for us to get a chance to take action while we can.

  2. 3.0
    Former Employee

    No career/ growth opportunities

    Jan 20, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Mostly good culture and professional team members.

    Cons

    No career opportunities/ development or investment in employees.

    14 people found this review helpful

    Zettle Response

    Thanks for your feedback. We are constantly learning and your feedback is valuable to help us improve. After all, all amazing people working here deserve a great employee experience.

  3. Join the Zettle team
    See Our Latest Jobs
  4. 1.0
    Current Employee, more than 3 years

    Not what it used to be

    Mar 1, 2023 - Product Manager in Stockholm, Stockholm
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great, skilled people in the teams, still wanting to do their best for the customers

    Cons

    Since PayPal took over everything is changing for the worse. More red tape, everything slows down and has to go through lengthy and ambiguous review processes. Constant re-orgs and strategy changes without involving the people who work with the products. Top-down American micro management and "leaders" who do their best to burn out people with ridiculous demands and deadlines. Attrition is high and some teams are left starved of developers and designers with no chance of backfills.

    Be the first to find this review helpful

    Zettle Response

    Talent Attraction Programs Specialist

    Many thanks for your review and we are sorry to hear about your experience. It’s important to us that you feel valued and respected, no matter what. We actively encourage employees to raise concerns using our internal channels to bring awareness to these situations in order to take action. Please reach out to us and let us speak further about this.

  5. 4.0
    Former Employee

    Friendly people

    Mar 14, 2023 - Legal Counsel 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly people to work with in an interesting area

    Cons

    American politics can sometimes be a struggle for an EU employee.

    Be the first to find this review helpful

    Zettle Response

    Talent Attraction Programs Specialist

    Thank you so much for your review. We are very proud of the culture at Zettle and it’s all our people, creating it, that is our strongest asset.

  6. 5.0
    Former Employee, more than 5 years

    Great company, really cared about employees

    Feb 28, 2023 - Salesforce Administrator in Edinburgh, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked for Zettle for 6 years. They really put employee wellbeing at the top of their agendas. Great place to work.

    Cons

    The usual - pay was definitely not in line with market rates but there were other benefits that balanced this.

    Be the first to find this review helpful

    Zettle Response

    Talent Attraction Programs Specialist

    Thank you so much for your review. We are very proud of the culture at Zettle and it’s all our people, creating it, that is our strongest asset.

  7. 3.0
    Former Employee

    Stockholm lost its purpose

    Mar 8, 2023 - Senior Product Manager in Stockholm, Stockholm
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong product purpose helping small businesses grow.

    Cons

    Strategic bet deprioritizing what mattered.

    Be the first to find this review helpful

    Zettle Response

    Talent Attraction Programs Specialist

    Thanks for your review. We’re committed to creating a great culture and work environment for all Zettlers. As always, we encourage you to raise these things internally for us to get a chance to take action while we can.

  8. 3.0
    Current Employee, more than 1 year

    Slowly getting worse, because of PayPal

    Feb 1, 2023 - Engineering Tech/Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good compensation Modern tech stack Challenging work Colleagues Diverse

    Cons

    Overly bureaucratic Authoritarian leadership from PayPal Shrinking due to cutting costs everywhere No “wow” factor anymore

    Continue reading
    1 person found this review helpful

    Zettle Response

    Talent Attraction Programs Specialist

    Thanks for your review. We’re committed to creating a great culture and work environment for all Zettlers. As always, we encourage you to raise these things internally for us to get a chance to take action while we can.

  9. 1.0
    Current Employee

    New Leadership by incompetence and fear

    Dec 20, 2022 - Product Owner (PO) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Previously we had real good leadership on higher level and all colleagues were very engaged and helpful towards each other.

    Cons

    This has now drastically changed with the new PayPal leadership coming in from Amazon and Klarna starting this fall who are now managing by fear pushing down on the middle mangament. Having no clue themselves. They have clearly reached their level of incompetence and are very hurtful to the entire organisation due to their high position. This behaviour seems to include silent firing and it feels like their goal is to dismantle the Swedish branch altogether. My hope is that this behaviour is realised by true leaders before its too late.

    Continue reading
    Be the first to find this review helpful

    Zettle Response

    Talent Attraction Programs Specialist

    Thanks for your review. We’re committed to creating a great culture and work environment for all Zettlers. As always, we encourage you to raise these things internally for us to get a chance to take action while we can.

  10. 2.0
    Current Employee, less than 1 year

    Great company didn't get lucky with the team

    Jan 5, 2023 - Customer Service Representative (CSR) in Stockholm, Stockholm
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get a full training before the start of the Job. Employees from different parts of the world

    Cons

    I was bullied by the team which made me hate to come to work. Would have been nice if the chat in slack on was somehow monitored

    Continue reading
    Be the first to find this review helpful

    Zettle Response

    Talent Attraction Programs Specialist

    Many thanks for your review and we are sorry to hear about your experience. It’s important to us that you feel valued and respected, no matter what. We actively encourage employees to raise concerns using our internal channels to bring awareness to these situations in order to take action. Please reach out to us and let us speak further about this.

  11. 1.0
    Former Employee, more than 1 year

    Not a good company to work for

    Jan 30, 2023 - N A 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Gifts and benefits from being a Paypal employee

    Cons

    No opportunities for progression, Management is not helpful at all, the day to day operations were completely different than what was advertised. Boring, repetitive work and burnt out colleagues.

    Continue reading
    1 person found this review helpful

    Zettle Response

    Talent Attraction Programs Specialist

    Thanks for your feedback, we're sorry to hear about your experience. We constantly aim to create the best possible conditions for all our talented Zettlers, but admittedly things can always be improved. Your feedback is valuable and will help us understand how we can evolve. Our door is always open if you would like to speak further about this.

Viewing 1 - 10 of 125 Reviews
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Zettle Reviews FAQs

Zettle has an overall rating of 3.3 out of 5, based on over 193 reviews left anonymously by employees. 58% of employees would recommend working at Zettle to a friend and 54% have a positive outlook for the business. This rating has decreased by -14% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Zettle employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Zettle. This rating has decreased by -1% over the last 12 months.

58% of Zettle employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zettle 3.8 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Zettle to be benefits, culture, coworkers and the cons to be career development, management, compensation.

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Glassdoor has 193 Zettle reviews submitted anonymously by Zettle employees. Read employee reviews and ratings on Glassdoor to decide if Zettle is right for you.