Zions Bank Reviews | Glassdoor

Zions Bank Reviews

Updated March 18, 2017
24 reviews

Filter

Filter


2.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Zions Bank President & CEO A. Scott Anderson
A. Scott Anderson
11 Ratings

24 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great company culture and favorable work/life balance (in 9 reviews)

  • Great work environment and opportunities for promotion (in 12 reviews)

Cons
More Pros and Cons

  1. "Peak Time Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Peak-time Teller in Salt Lake City, UT
    Current Employee - Peak-time Teller in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook

    I have been working at Zions Bank part-time (Less than a year)

    Pros

    Higher wages than regular tellers

    Cons

    Seriously unorganized, bad management, difficult mileage reimbursement policy, no face to face contact with management.

    Advice to Management

    Get your scheduling act together and spend more time developing a relationship with your employees.


  2. "It was great and now it isn't!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Salt Lake City, UT
    Current Employee - Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zions Bank full-time (More than 5 years)

    Pros

    I work with great people who seem to care. Unfortunately it stops there.

    Cons

    Management wants to make a name for themselves and they do so at the expense of great people, and great departments. It's always about the bottom line and bankers are asked to sell sell sell. Zions used to be about relationships. Not anymore. Clients are leaving the bank and finding better service at Credit Unions.

    Don't even

    Advice to Management

    You cannot rely on a top brand anymore. Relationships still matter. Hire great people and give them all the tools necessary to retain our great clients, find more great clients, and grow. Isn't that what you really want? Growth? Quit making it so hard. You are going to find that your best and most capable employees who bring a ton to the table are going to find another job where they feel valued, and are provided the right tools to succeed. I hope things change for the better because I used to like working here. Now, not so much!


  3. "Good for a job, not a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Supervisor in Salt Lake City, UT
    Former Employee - Teller Supervisor in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun co workers, low key sales environment, reasonable training.

    Cons

    Poor handling of shift in structure of branches, poor leadership, poor communication, no accountability.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Solid Job, Awful Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Zions Bank full-time (More than 3 years)

    Pros

    The job itself is wonderful. It's a great opportunity to learn new things while utilizing current skill-set. There is room for growth within the position.

    Cons

    Management is sorely lacking. Direct supervisor doesn't put the needs of employees first. He is forgetful and pushes personnel issues back on the staff. Additionally, he plays games with merit increases. Says you're eligible for bonuses, increases - then conveniently forgets to put them through. There is no guideline on paper that states what you're eligible for - so no way to hold management accountable. Been here under two years and four people have left because of these games.
    Benefits are the worst I've ever seen. Their medical coverage is a joke - Aetna and Cigna plans are laughable. The vision is okay. The dental is awful, awful, horrible. It's set up on a 50% reimbursement - and they charge you $7-$12 just to have that "benefit". Additionally, if you try to use HSA funds to cover your half, you forfeit your dental benefits.
    My suggestion is to ask for a high salary - that's the only way to afford to survive.

    Advice to Management

    Get serious about caring about your employees. Pay them well and give them great benefits. Being cheap and cutting corners makes good people leave.
    Recognize that good sales people don't make good managers. Someone shouldn't be offered a management position without having a proven successful track record.


  6. Helpful (1)

    "Change in management needed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Boise, ID
    Former Employee - Customer Service Manager in Boise, ID
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zions Bank full-time (More than 3 years)

    Pros

    There are a few really good people in the organization who work hard. They tend to leave the company rather quickly.

    Cons

    Corrupt management in Idaho allow unethical business practices and treatment of employees.


  7. Helpful (2)

    "Only work here if you have no other choice."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Specialist in Salt Lake City, UT
    Former Employee - Loan Specialist in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook

    I worked at Zions Bank full-time (More than a year)

    Pros

    Working in the center of downtown you can network with other businessmen
    friendly coworkers

    Cons

    Don't encourage advancement.
    Low pay
    Dishonest
    Doesn't care about employees
    Sometimes will not pay earned incentives.

    Advice to Management

    Be honest and fair. This company is extremely lacking in this.


  8. Helpful (1)

    "Customer Advantage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President/Branch Manager in Salt Lake City, UT
    Current Employee - Vice President/Branch Manager in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Zions cares about their customers. They strive to always be mindful of the clients' ever changing needs. They also value feedback from employees in order to improve processes and products.

    Cons

    Not an industry leader. Does banking "old-school style" which has generated a clientele with a higher than normal average age. Hard to compete with other banks.

    Advice to Management

    Quickly move into the future with upgraded systems in order to better serve clients.


  9. "Relationship manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Relationship Manager in Draper, UT
    Current Employee - Commercial Relationship Manager in Draper, UT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Zions Bank full-time (More than 5 years)

    Pros

    Work life balance, great experience, deal volume. Company s positioned to do great things if it wants too. Lower management is solid.

    Cons

    Benefits, operating system, management makes accomplishing job more difficult than it needs to be. Health insurance not competitive with companies it size.

    Advice to Management

    Listen to feedback on technology


  10. "Permanent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cottonwood Heights, UT
    Former Employee - Anonymous Employee in Cottonwood Heights, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zions Bank (More than 10 years)

    Pros

    Long history. Average benefits. Full service banking.

    Cons

    Poor management. Management does not listen. Over focus on female gender and promotion for family and friends of family. Upper management especially!

    Advice to Management

    Listen to employees


  11. "Busy days"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Salt Lake City, UT
    Current Employee - Manager in Salt Lake City, UT
    Recommends
    Approves of CEO

    I have been working at Zions Bank (More than a year)

    Pros

    Great company. Well known in market. Great employees who are dedicated to their jobs.

    Cons

    Staff cut backs greatly add to workload without lessening expectations of performance.

    Advice to Management

    Don't forget who keeps you in business.


Showing 24 of 185 reviews
Reset Filters