Zions Bank Reviews | Glassdoor

Zions Bank Reviews

Updated October 2, 2017
57 reviews

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3.0
StarStarStarStarStar
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Approve of CEO
Zions Bank President & CEO A. Scott Anderson
A. Scott Anderson
33 Ratings

57 Employee Reviews

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Pros
  • Great company culture and favorable work/life balance (in 9 reviews)

  • Great people that desire to help you move forward in a mutually beneficial way (in 12 reviews)

Cons
More Pros and Cons

  1. "Challenging but chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Program Manager in Salt Lake City, UT
    Current Contractor - Program Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zions Bank as a contractor (More than 3 years)

    Pros

    Very interesting work in technology, smart and motivated people, successful bank

    Cons

    Management and supervisors often change roles, technology infrastructure is dispersed and not always functional between different business units.

    Advice to Management

    Provide career path for senior managers, don't blame those who are trying to implement management vision when going over budget or time; often times the project or product was poorly conceived. Be good listeners.


  2. "Good, steady company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zions Bank full-time

    Pros

    Good company culture, reasonable benefits, large enough bank to move laterally

    Cons

    Pay isn't the best compared to other financial institutions but work/life balance is probably better than most, too

  3. "ZB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Salt Lake City, UT
    Current Employee - Administrative Assistant in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Zions Bank part-time (More than 10 years)

    Pros

    Has a strong local presence.

    Cons

    Poor, poor unaffordable benefits.
    Emphasis on advancing women over highly qualified men simply to have more women in prominent roles.

    Advice to Management

    Do something different to improve benefits. Please.


  4. "I started out as a teller and overall they treat you well here at the bank."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banking Officer in Logan, UT
    Current Employee - Personal Banking Officer in Logan, UT
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Zions Bank full-time (More than a year)

    Pros

    They offer tuition reimbursement. They work very well with college students and their busy schedules. The working environment within most of the branches is great.

    Cons

    Lack of communication within the bank from upper management. The technology is ancient, which really slows down efficiency and ability to focus on everything your title requires. Healthcare plan is terrible, very expensive and unhelpful. It's also hard to trust upper management when bonuses are promised based on quarterly goals being reached and then we don't get bonuses last minute due to not reaching the 'goals' that don't exist in the first place.

    Advice to Management

    The new staffing model for tellers is very ineffective, it doesn't account for lunch breaks and allow for shorter wait times. There are many branches that only have one banker who gets bogged down with account maintenance and prevents sales opportunities for loans. Communicate with the branch managers about whether or not having a second banker would help boost loans.
    Halfway through the year there still aren't goals set for the branches, which makes it hard to be motivated and grow.


  5. "Foreign Exchange Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zions Bank full-time

    Pros

    Job Security, very small department

    Cons

    Gets very busy when someone is missing or quits

    Advice to Management

    Hire quickly after someone quits


  6. "Zions Bank is okay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zions Bank part-time

    Pros

    This is an up and coming company that is really started to grow.

    Cons

    Because they are growing they are trying to cut back on costs and sometimes that hurts the branches by not getting the enough funds to fully staff or a lot of upkeep in the branches.


  7. "Great company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zions Bank full-time

    Pros

    Smaller bank, so you know all of the superiors and the CEO

    Cons

    Very outdated systems, the branch I'm at seriously needs a remodel.

    Advice to Management

    Invest in your employees

  8. Helpful (1)

    "Not great at management training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zions Bank full-time (More than 8 years)

    Pros

    It's a great organization and very involved with the community. I love the community service and the strong reputation.

    Cons

    They should do a better job training management. I have a friend who is going to be leaving the company soon because her manager is an employee who was promoted to his position, but he received no training, and he just has no idea what he's doing. It's sad.


  9. "Personal Banking Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zions Bank full-time

    Pros

    Zions has great employees and opportunities to learn. It also is an honest company that truly cares about its customers.

    Cons

    FTE was low on the retail side causing employees to feel burnt out and difficult to focus on production.

    Advice to Management

    Lower the amount PBO's, and ASM's have to teller in order for them to focus on their sales goals and giving better focus and attention to clients.


  10. "zions bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Zions Bank full-time (More than 5 years)

    Pros

    large organization with a lot of lateral movement

    Cons

    lack of strategic vision; too many layers for decision making.


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