Zions Bank Reviews | Glassdoor

Find your next job here

Zions Bank Reviews

Updated January 10, 2018
199 reviews

Filter

Filter

Full-timePart-time

199 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great company culture and favorable work/life balance (in 9 reviews)

  • Great people that desire to help you move forward in a mutually beneficial way (in 12 reviews)

Cons
More Pros and Cons

  1. "Wonderful! The culture and my team was great to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Analyst in Salt Lake City, UT
    Current Employee - Credit Analyst in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Zions Bank full-time (More than a year)

    Pros

    The team is very easy going and willing to help their employees. There is ample training opportunities for growth. One can definitely grow here

    Cons

    Compensations and benefits are not attractive to any employee. The premiums for health insurance are too high. I'm guessing this it true with other companies?

    Advice to Management

    Upper management tend to overlook the needs for their employees. I get it it's the banks policy to cater to customers but they should also take care of their employees


  2. "Good, steady company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zions Bank full-time

    Pros

    Good company culture, reasonable benefits, large enough bank to move laterally

    Cons

    Pay isn't the best compared to other financial institutions but work/life balance is probably better than most, too

  3. Helpful (1)

    "All the worst traits of corporations are epitomized by this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zions Bank full-time

    Pros

    Zero. Run like hell in any other direction.

    Cons

    Without a doubt there is rampant discrimination, sexism and overt religious aggression in this workplace. This was true not only in my office but also in others I visited. For example, homosexual slurs were tolerated by management, and drinking coffee will earn you death stares from colleagues. While working with people from different backgrounds is something you have to accept anywhere you go, and it's important to be polite and tolerate others, it becomes impossible to succeed when the group in charge is completely heterogeneous and is 50+ years behind in social attitudes and worldview. For example, there are very few women and minorities (I met none) in executive positions and middle-management. Where I did see women, they are largely separated to menial, clerical work or HR positions and end up sitting apart from the men, who occupy more esteemed positions. There is a culture of bullying, submission and deference even in the most petty situations. I saw this from executives I met, all the way down to employees on the the lower rungs.

    Moreover, there is also a huge amount of pressure to put in face time, even when there is no work to be completed (which is common). This isn't Goldman Sachs or some "work hard play hard" atmosphere. Basically, there is a lot of sitting around, pushing papers and shooting the breeze on the phone with your buddies in another division instead of problem-solving. You're expected to attend silly get togethers (e.g. birthday parties, easter celebrations, etc.) to no end in lieu of completing actual work. Again, this is a fact of corporate life, but is especially bad here. Nevertheless, when your work isn't completed, expect management to be indignant about the shortcomings.

    Additionally, this institution struggles to fill positions with competent people who understand technical and detailed work that the individuals who work below them complete. I found several managers in a variety of different areas who attended for-profit institutions (Utah based non-accredited institutions like WGU, Eagle Gate College or University of Phoenix) or random massage schools who now supervise complicated structures for which they had no background or experience. If you don't believe me, just start looking through Linkedin profiles for Zions or Zions Bancorporation employees. In part this is due to rampant nepotism and "the old-boys club" which isn't unique to this organization, it's just especially bad here. I once overheard my boss speaking to his son saying, "I can't hire you now cause it would look like nepotism, but I can in a couple months."

    I suggest if you're a young person looking to learn and find opportunity with unique and diverse individuals who have passion, experience and intelligence, that you search elsewhere. This is because this decaying dinosaur of an institution is surviving off of its laurels that are hanging by a thread in a complex ever-changing world.

    Advice to Management

    Just quit. Seek aid for your unbearable cognitive dissonance.


  4. "Teller III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller III in Provo, UT
    Current Employee - Teller III in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zions Bank full-time (More than a year)

    Pros

    Great co-workers. pay and compensation is about right for the job. Management does appear to care and work with you to move up in the company.

    Cons

    Health insurance plans are not that great. Many branches will not allow you to sit as a teller. Limited flexibility with working hours since new company hiring policy.

    Advice to Management

    Zions is great in that it is fairly autonomous on the branch level; however, management and general bank bureaucracy has been getting more bloated; i.e., working around schedules. I would suggest to management to allow branch managers to manage their branches.


  5. "I started out as a teller and overall they treat you well here at the bank."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banking Officer in Logan, UT
    Current Employee - Personal Banking Officer in Logan, UT
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Zions Bank full-time (More than a year)

    Pros

    They offer tuition reimbursement. They work very well with college students and their busy schedules. The working environment within most of the branches is great.

    Cons

    Lack of communication within the bank from upper management. The technology is ancient, which really slows down efficiency and ability to focus on everything your title requires. Healthcare plan is terrible, very expensive and unhelpful. It's also hard to trust upper management when bonuses are promised based on quarterly goals being reached and then we don't get bonuses last minute due to not reaching the 'goals' that don't exist in the first place.

    Advice to Management

    The new staffing model for tellers is very ineffective, it doesn't account for lunch breaks and allow for shorter wait times. There are many branches that only have one banker who gets bogged down with account maintenance and prevents sales opportunities for loans. Communicate with the branch managers about whether or not having a second banker would help boost loans.
    Halfway through the year there still aren't goals set for the branches, which makes it hard to be motivated and grow.


  6. "Bank Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zions Bank full-time (Less than a year)

    Pros

    very professional yet fun environment to work in. There is a lot of opportunity within the bank and the tuition reimburement is great.

    Cons

    Vacation time and raises are hard to come upon. Some of the technology is very outdated and could use some revamping.

    Advice to Management

    Make progressing within the bank more achievable. Recognize job stress and importance and give pay accordingly.


  7. "Foreign Exchange Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zions Bank full-time

    Pros

    Job Security, very small department

    Cons

    Gets very busy when someone is missing or quits

    Advice to Management

    Hire quickly after someone quits

  8. Helpful (1)

    "DONT WORK FOR ZIONS COSTUMER SERVICE REP OR ACH DISPUTES!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Costumer Service Representative in West Valley City, UT
    Former Employee - Costumer Service Representative in West Valley City, UT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Zions Bank full-time (More than a year)

    Pros

    Money wise it was some what ok, I like the co-workers I've met, and I can honestly say there was only one honest supervisor there!!

    Cons

    Worst management, they made us change teams all the time, you never really had a permanent supervisor!!
    Worst regulations for employees, you couldn't call in sick even tho you had your sick hours it will be counted against you, WHATS THE POINT OF HAVING SICK HOURS???!! Schedule changed every quart you never had a permanent schedule Your Life depends on Them. I took calls for 4 different departments, and never got recognize for my efforts. Also if you wanted a day off GOOD lUCK, it had be to management approved because it was never available and it was very hard!
    Honestly I would never in my life work for Zions bank as a Costumer Service Rep!
    Systems were always down, I tried to work home for them, so
    Worthless!!
    Don't waste your life!!!

    Advice to Management

    I wish they would do half of the work that we did!!!
    When we were busy, group of manager just sitting there decorating, eating or doing who knows what chatting with other management! I got nothing to say to them !!!


  9. "Strong people, good morals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Real Estate Underwriter
    Current Employee - Commercial Real Estate Underwriter
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zions Bank full-time (More than 3 years)

    Pros

    People are all good, there is no morally questionable things going on.

    Cons

    If you are a deal maker, this is a very conservative bank and the credit box is tight. While the management has been working loosening it, after 3 years here I don't expect it to change. Also pays less than other Banks.


  10. "They have forgotten who keeps them in business - Their Tellers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller
    Former Employee - Teller
    Doesn't Recommend
    Neutral Outlook

    I worked at Zions Bank full-time

    Pros

    They give exceptional service to higher profile clients and treat those employees like gold.

    Cons

    The tellers are treated poorly compared to the rest of the employees. This was not just my opinion but all the tellers in my branch and several in the region (South East Idaho)

    Advice to Management

    Your tellers are the face of your business, if they don't make your clients happy they won't do more business with you.


Showing 199 of 206 reviews
Reset Filters