Zipcar Reviews

Updated Jan 6, 2021

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3.1
36%
Recommend to a Friend
64%
Approve of CEO
Zipcar President Tracey Zhen (no image)
Tracey Zhen
66 Ratings
Pros
Cons
  • "The frustration is passed on leaving no room for growth and innovation(in 15 reviews)

  • "Low pay compared to competitors(in 14 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Great Company"

    5.0
    • Career Opportunities
    Former Employee - Fleet Associate in Boston, MA
    Recommends

    I worked at Zipcar full-time

    Pros

    Great benefits. Great management. Overall great experience

    Cons

    No cons working for this company

  2. Helpful (3)

    "Great Team, Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zipcar full-time for more than a year

    Pros

    Very helpful team, food and snacks.

    Cons

    Small size company that includes many rotations.


  3. "Formerly a great place to work"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vice President in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zipcar full-time for more than 8 years

    Pros

    Used to be a great culture

    Cons

    Leadership is questionable and lost focus on the customers

    Continue reading
  4. COVID-19
    Helpful (3)

    "Great company but without the strategy or investment to win"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Zipcar full-time for more than 3 years

    Pros

    Mission driven company, interesting business, some great people. You may be given more responsibility than you merit (pro) because the company is lean and not very deep on talent (a con)

    Cons

    Parent company doesn't care or know what to do with us. President manages like we're a startup (and doesn't understand why that's not a good thing). Base salary is low and bonuses are rarely fully funded. Very little opportunity for advancement at the Sr. Manager level and above

    Continue reading
  5. "good job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zipcar part-time

    Pros

    fun environment and good company culture

    Cons

    not an industry i'm interested in

  6. "Great start!"

    4.0
    Current Employee - Risk Associate in Boston, MA

    I have been working at Zipcar full-time

    Pros

    Flexible Work Schedule, Approachable Coworkers

    Cons

    No face to face interaction with coworkers

  7. "Cool... but temporary...NO ROOM FOR GROWTH"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fleet Coordinator in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zipcar full-time for more than a year

    Pros

    GROWING INDUSTRY, TRANSPORTATION TECHNOLOGY, COMMUNITY BUILDING WITH TEAM (SOME NOT ALL)

    Cons

    treat the workers better with better wages and pay.

    Continue reading
  8. "Great people, great mission"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zipcar full-time for more than a year

    Pros

    - a great work culture that is hardworking, inclusive, understanding, and open to ideas. - working for a mission I believe in -- sustainable cities and equitable transportation. - ability to own and shape my role - access to leadership - flexible work-life balance, people actually work just 9-5.

    Cons

    - a small team means working scrappy (which is tiring for some)

  9. "Great"

    3.0
    Former Employee - Data Intern 

    I worked at Zipcar part-time

    Pros

    Good, worth it, nice, better

    Cons

    late, hard, difficult, proud, stress

  10. "Would NOT recommend"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zipcar full-time

    Pros

    Great co-workers Flexible hours That is all

    Cons

    Unorganized company Lost leadership No structure Low pay

    Continue reading
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