Zoës Kitchen Reviews | Glassdoor

Zoës Kitchen Reviews

Updated October 20, 2018
318 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Zoës Kitchen CEO Kevin Miles
Kevin Miles
163 Ratings

318 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Work/Life balance *Support from Home Office *People" (in 21 reviews)

  • "Given a free meal to employees who worked a shift," (in 35 reviews)

Cons
  • "Pressure for growth without a lot of support, low pay for staff" (in 13 reviews)

  • "Lunch hour could induce high stress if you are not suited for a fast-paced working environment" (in 12 reviews)

More Pros and Cons

  1. "One team, One Zoe's!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zoës Kitchen full-time

    Pros

    The people
    Fresh food
    Family environment
    Internal growth
    Cross training
    Performance based income

    Cons

    None that I can think of


  2. "Good but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Zoës Kitchen part-time

    Pros

    As far as restaurant work goes its not hard, its fast paced and easy to learn.

    Cons

    Long hours and low compensation

    Advice to Management

    Communicate with employees about operations, and listen to what they say.

  3. "Zoes rocks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great hours and healthy food

    Cons

    None! Awesome company to work for.


  4. "Management could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Waco, TX
    Former Employee - Front End Cashier in Waco, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zoës Kitchen part-time (Less than a year)

    Pros

    Really great shift leaders who took over for the poor management. Good environment, free meals, pretty low stress job most of the time. Kitchen staff and most front of house staff really friendly and nice to work with.

    Cons

    The poor management kind of overshadows the nice things about working here. Lots of scheduling conflicts because people quit all the time and it's very difficult to get your shift covered because no one wants to come in. Management behavior does not match expectations for other employees.

    Advice to Management

    Listen to your employees and take more responsibility, need to be more reliable because that is why most people end up leaving


  5. "Zoes Kitchen manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Zoës Kitchen full-time

    Pros

    nice work enviroment for sure

    Cons

    no raises and no benefits, inconsistant hours


  6. "Disappointed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Columbia, SC
    Former Employee - Cashier in Columbia, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zoës Kitchen part-time (Less than a year)

    Pros

    Decent pay
    Flexible hours
    Good discounted food
    Easy time off

    Cons

    No respect from management
    Rude management
    Lack of professionalism
    Busy rush hours
    No tips
    Little training
    (I worked at the Forest Drive location, in Columbia SC. It used to be a well run restaurant when it was privately owned. But now that it’s run through the corporation there is a true lack of care for quality and for customers and employees alike. The majority of this location’s complaints were towards the management.)

    Advice to Management

    Get new management. (At the Forest Drive location specifically)


  7. "Host"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free food sometimes which is good

    Cons

    Good I liked it it was fun

  8. "Hostess/Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zoës Kitchen part-time

    Pros

    • Friendly environment
    • Good to employees
    • Fun
    • Great starting job

    Cons

    • Management wasn't always well organized
    • Lunch hour could induce high stress if you are not suited for a fast-paced working environment


  9. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Shift Leader in Bryn Mawr, PA
    Former Employee - Server/Shift Leader in Bryn Mawr, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zoës Kitchen (More than a year)

    Pros

    They hire friendly, kind people. People are expected to come to work. The district manager would come in occocasionally as well.

    Cons

    People called out a lot and didnt get repromanded. The general managers like to take the lunch shifts and the shift leaders get stuck working nights. Nights are late, until 10.

    I've worked in two locations, and I noticed the lunch people love to not do prep or catering. They like to leave it for the dinner employees.

    Advice to Management

    Get on shared responsibility for catering and prep. It should be equal, and not left to the shift leader at the end of the day.

    Also, do not warn the general manager if your district manager is visiting. When you do that, the general manager preps everything to seem like everything is running perfectly. Also, talk to the shift leaders, I bet they can tell you more about the front line.


  10. "Great job for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front of House Staff in Houston, TX
    Former Employee - Front of House Staff in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Zoës Kitchen (More than a year)

    Pros

    Great management (depending on the location)
    Fun environment (if it’s not too busy)
    Half off meals (but most do free)

    Cons

    BAD PAY $8.50 was starting for me but other cities made $10.50 starting and some locations got $9.00
    Promised PTO but didn’t follow through

    Advice to Management

    Start at $10.00, snap kitchen (where you have to do less) pays thag


Showing 318 of 319 reviews
Reset Filters