Zoës Kitchen Reviews

Updated May 6, 2021

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3.5
57%
Recommend to a Friend
55%
Approve of CEO
Zoës Kitchen CEO Brett Schulman (no image)
Brett Schulman
50 Ratings
Pros
  • "Free meal and amazing coworkers(in 44 reviews)

  • "free food, fun atmosphere, easy tips(in 27 reviews)

  • Cons
  • "Workload, low pay, and no benefits(in 18 reviews)

  • "Not long hours, roughly 4-5 per day, hard to get more hours even though there were not many employees(in 17 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      N/A

      Apr 6, 2021 - Assisatant Manager in Peachtree Corners, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great teamwork and even better area

      Cons

      There's not a downside; this is a great first-time job and career option!

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    2. 2.0
      Former Employee, more than 5 years

      It’s a sinking ship. Start grabbing the lifeboats!

      Apr 16, 2021 - General Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I’d been with the company for many years. When I first started, it was great. The company really focused on a work/life balance. Being in the restaurant industry, it’s a rare balance. The company was fresh, different, and something special.

      Cons

      They went through some growing pains to put it mildly. They over expanded and couldn’t staff the stores with capable managers. Their overhead became way too much. Ridiculous decisions were made in regards to leases, business direction and quality of leaders. Cava bought them out for the real estate and not particularly for the brand. After COVID hit, things really got weird. Targets were changed weekly if not daily and even after the fact. Numbers were the main focus, not the people. Employees that have been there have not had a raise for 2 years and started to leave. Corporate politics is the way to navigate through the ranks as opposed to performance and results. It’s a hot mess.

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      1 person found this review helpful
    3. 4.0
      Former Employee, less than 1 year

      Good for a restaurant job

      Apr 28, 2021 - Shift Manager in Athens, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours, easy job, good food, free shift meals

      Cons

      Limited raises-new people get hired on at hire rates and corporate won't give raises to old timers to compensate. The company is moving away from it's original values and only cares about cutting costs now

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    4. 4.0
      Current Employee, more than 5 years

      Great place to work

      May 4, 2021 - Shift Leader in Auburn, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Progressive pay ranges over time

      Cons

      Can be under staffed at times

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    5. 5.0
      Former Employee, less than 1 year

      Jdndkxk

      May 3, 2021 - Intern - Hourly in Baton Rouge, LA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was very helpful with hours and great start

      Cons

      Smelt like food when I left

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    6. 4.0
      Current Employee, less than 1 year

      easy

      May 1, 2021 - Server in Columbia, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is an easy job to

      Cons

      My current manager isn’t all that great

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    7. 4.0
      Former Employee, less than 1 year

      A rollercoaster

      Apr 12, 2021 - Cashier/Hostess 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The other people you work with are amazing, and many of them want to help you grow.

      Cons

      There’s a few leaders that you’ll buttheads with and for me that was my reason of quitting, cause you eventually just run out of energy and unable to handle the situation.

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    8. 2.0
      Current Employee, less than 1 year

      Bad idea

      May 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You meet some great people there

      Cons

      Worked ridiculous hours Bad pay No leadership from anyone Management sucks

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    9. 1.0
      Former Employee, more than 1 year

      Always promise to move you up but never does

      May 6, 2021 - Shift Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Food, guests, food and food

      Cons

      Baybrook management was trash. They were never there. Always saying they would promote me but in the end they never did so they could take days off.

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    10. 4.0
      Former Employee, more than 3 years

      Fast growing company

      Mar 29, 2021 - Shift Manager in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great food - usually able to provide a flexible schedule

      Cons

      Lots of mismanagement at the lower levels

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    Viewing 1 - 10 of 508 Reviews

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