Zoës Kitchen Reviews | Glassdoor

Zoës Kitchen Reviews

Updated November 20, 2017
256 reviews

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3.9
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Zoës Kitchen CEO Kevin Miles
Kevin Miles
136 Ratings

256 Employee Reviews

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Pros
  • Work/Life balance *Support from Home Office *People (in 18 reviews)

  • Given a free meal to employees who worked a shift, (in 34 reviews)

Cons
  • Pressure for growth without a lot of support, low pay for staff (in 11 reviews)

  • Fast paced environment with smaller teams can lead to heavy workloads (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "Best brand I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Operator
    Current Employee - Regional Operator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoës Kitchen full-time (More than 3 years)

    Pros

    This is easily the most fun I've had working at any concept in my career. The leadership is solid, the food is fantastic, the team has a high chance of success, and the Guests truly enjoy what we're doing. The tremendous growth and the opportunities it brings are added bonuses. There is enough structure and support so that you aren't on your own but not so much that it kills the energy you can bring to your team.

    Cons

    I don't consider it a con, but you have to like to work at a high pace with a lot going on at any time, either in or out of store. If you're not ready to be "all in" you won't enjoy it. But if you like to be busy and build sales, this is the right place.


  2. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Zoës Kitchen full-time

    Pros

    Lots of opportunities to work hard and collaborate across departments. Start up mentality so it’s fast paced but balanced with fun and a great culture. Casual work environment with smart and nice people.

    Cons

    Small, start up company so benefits are basic. Holiday schedules could be improved. Extremely fast paced with a lot of different projects happening at once.

  3. "Marketing Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoës Kitchen full-time

    Pros

    great people
    fun, casual culture
    the best food
    great job opportunities

    Cons

    I can't think of any!

    Advice to Management

    keep up the great work!


  4. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Tulsa, OK
    Current Employee - General Manager in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoës Kitchen full-time (More than 3 years)

    Pros

    *Work/Life balance *Support from Home Office *People \First Company (REALLY!) *Internal Promotions

    Cons

    I have not found any yet!


  5. "Great place to advance further"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Charlotte, NC
    Current Employee - Shift Leader in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoës Kitchen full-time (Less than a year)

    Pros

    Good environment for those who are driven to improve

    Cons

    Sometimes ran as if it were a fast food place


  6. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning & Development in Plano, TX
    Current Employee - Learning & Development in Plano, TX
    Recommends
    Approves of CEO

    I have been working at Zoës Kitchen full-time (More than a year)

    Pros

    Mission you can believe in
    Fun and inspiring culture
    Work/life balance
    Opportunities for growth
    Learn from people who work hard and care about what they do

    Cons

    It's tricky keeping up relationships with our team members in the field.


  7. "Here's My Take."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Zoës Kitchen full-time (More than a year)

    Pros

    Zoes is a great company to work for! The values and the atmosphere is why I enjoy working for this company. AMAZING FOOD!!!

    Cons

    Staffing, Consistency, Recognition going unnoticed

    Advice to Management

    Stop with the outside hires for GM positions, focus on the people already at hand and internally promote. Stop playing favorites to their friends to hire and pass up already working zoes employees

  8. "Great Culture and Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoës Kitchen full-time (More than a year)

    Pros

    Focus on culture
    The home office has a lot of respect for field team members, and treats them like partners in the business.
    Outwardly encouraging of growth.
    Laid-back environment
    Pay is competitive. They will often try to retain you if you try to take another job.

    Cons

    Benefits are lacking - just got 401k match, no maternity/paternity leave, very expensive co-play plan, no HSA match.
    Huge focus on sales...not enough on your people.
    Sometimes it feels like we're stuck in between being a big and little company.
    Because of the laid back atmosphere, it can be hard for people to have accountability for certain tasks.

    Advice to Management

    Make benefits more competitive. More and more companies are offering 401K match and maternity leave now.


  9. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Tuscaloosa, AL
    Former Employee - Assistant General Manager in Tuscaloosa, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zoës Kitchen full-time (More than a year)

    Pros

    Great training, support staff and awesome team atmosphere.

    Cons

    Inventory nights tended to run really long.


  10. "Shift leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zoës Kitchen part-time

    Pros

    -competitive pay
    -one free meal a day
    - good hours
    -genuinely care about cleanliness of store and making sure all food is fresh

    Cons

    -There is A LOT to learn
    -have to bake cookies and cake


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