Zoës Kitchen Reviews | Glassdoor

Zoës Kitchen Reviews

Updated July 24, 2017
201 reviews

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3.7
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Zoës Kitchen CEO Kevin Miles
Kevin Miles
94 Ratings

201 Employee Reviews

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Pros
  • You get a free meal with every shift and at some stores discounts if you come in when not working (in 29 reviews)

  • When you're staffed correctly it's a great work/life balance (in 9 reviews)

Cons
  • Pressure for growth without a lot of support, low pay for staff (in 9 reviews)

  • demanding fast paced, busy environment can be frequently stressful (in 7 reviews)

More Pros and Cons

  1. "Good company with excellent projected growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Manager in Cary, NC
    Former Employee - Catering Manager in Cary, NC
    Recommends
    Positive Outlook

    I worked at Zoës Kitchen full-time (More than a year)

    Pros

    Excellent Hours
    Laid back atmosphere
    Bonuses when meeting goals

    Cons

    Low base pay
    May be asked to do unrelated duties including cashier


  2. "Love the company, hate the management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Tulsa, OK
    Current Employee - Shift Leader in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoës Kitchen full-time (More than 3 years)

    Pros

    The food is delicious. They close early compared to most restaurants.

    Cons

    Not enough pay for the amount of work.

  3. ""Ok""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Dallas, TX
    Current Employee - Shift Leader in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zoës Kitchen part-time (More than a year)

    Pros

    Free meal(after you have worked a year), you also get a lot of benefits after that year mark, also very easy to move up

    Cons

    You can get stuck with crappy coworkers(but that's every job), hours can get reduced randomly, job can be quite stressful, customers can be very rude depending on what area you are located in.


  4. "Good at first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zoës Kitchen part-time

    Pros

    Fun place to work,healthy food, nice guests,plenty to keep you busy.
    Perfect for students, or anyone who needs a part time or secondary job.

    Cons

    These apply to my store,it is the only one I have knowledge of, is disorganized beyond belief,bad employees get away with anything,short hours no matter how well you work.
    No cross training, seemingly little to no promotion.

    Advice to Management

    Organize,hold bad manager's accountable, recognize employees who are working to keep it together, provide the support needed.


  5. "bad management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zoës Kitchen full-time

    Pros

    the customers were friendly and became regulars. The store had a cozy atmosphere.

    Cons

    bad management, unreliable staff, lazy workers.

    Advice to Management

    need new management


  6. "Zoës Kitchen, not all that bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Catering Sales Manager
    Current Employee - Catering Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zoës Kitchen full-time (Less than a year)

    Pros

    Great Concept to sell, very good Benefits, People first Company both in public & private.

    Cons

    At times there is a lack of communication of what can be expected (Promotions, Menu Changes ,etc.) , bigger markets receive more attention.

    Advice to Management

    Focus on perfecting a process, instead of launching it to be innovative and different.


  7. "???????"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Prep in Ponte Vedra Beach, FL
    Former Employee - Food Prep in Ponte Vedra Beach, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zoës Kitchen part-time

    Pros

    GREAT FOOD and fun place to work at and get to know your fellow co-workers.

    Cons

    NO BENEFITS till you are 1 yr of employment and for part timers you have to work at least 30hrs to get any (benefits).
    ADVANCEMENT is pretty hard cause you have to learn everything and know it "WELL".

    Advice to Management

    FULLY TRAIN ALL YOUR EMPLOYEES VERY WELL

  8. "Front of House"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front of House in Tallahassee, FL
    Former Employee - Front of House in Tallahassee, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Zoës Kitchen part-time (More than a year)

    Pros

    Half off employee meal, great college job, flexible shifts/schedule

    Cons

    Took away full employee meals, no benefits for part time

    Advice to Management

    Need to get it together more and be a stronger front


  9. "The Customer Is Always Right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zoës Kitchen part-time

    Pros

    Manager was very flexible with scheduling, especially time off.
    Training was not difficult.
    Able to get lots of hours.

    Cons

    The customer is touted as the be-all end-all. Their satisfaction is held above you at all costs. Management will not come to your aid if you are in the right.

    Advice to Management

    Stick up for your employees.


  10. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zoës Kitchen full-time (More than a year)

    Pros

    Free food
    Flexible hours
    Cool managers

    Cons

    Really no complaints other then sometimes you are overworked


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