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Zoës Kitchen

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Zoës Kitchen

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Zoës Kitchen Reviews

Updated Sep 23, 2021

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Found 545 of over 549 reviews

3.5
58%
Recommend to a Friend
62%
Approve of CEO
Zoës Kitchen CEO Brett Schulman (no image)
Brett Schulman
62 Ratings
Pros
  • "Free meal and amazing coworkers(in 44 reviews)

  • "free food, fun atmosphere, easy tips(in 27 reviews)

  • Cons
  • "Workload, low pay, and no benefits(in 18 reviews)

  • "Not long hours, roughly 4-5 per day, hard to get more hours even though there were not many employees(in 17 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Zoës Kitchen and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      N/A

      Jul 22, 2021 - Host in Duluth, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They had very flexible hours.

      Cons

      There were no cons to working here.

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    2. 5.0
      Current Employee

      Would recommend if you don’t mind being on your feet

      Sep 16, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedules, nice co workers, the job is fairly easy, it gets busy often so your not bored, the staff is very diverse

      Cons

      Standing all day, there’s orders coming in from 4 different places (in store , online, delivery, call ins)

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    3. 4.0
      Former Employee

      A fun, easygoing job

      Sep 13, 2021 - Shift Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I honestly had a fun time working at Zoe's. It was during my senior year of college and the managers were able to work with my schedule so I could work there without getting too stressed out about classes. Training was pretty easy, but sometimes a lot to remember. It took a short amount of time to become familiar with the company and job responsibilities, but I really enjoyed my time there.

      Cons

      Your teams will obviously vary, but I felt like I was working with a lot of high school students so they were frequently distracted and somewhat unprofessional. They did get the job done though, so can't complain too much!

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    4. 3.0
      Former Employee, less than 1 year

      Decent Pay Though

      Sep 23, 2021 - Hostess 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      many available hours to work, $12/hour

      Cons

      stressful at times, overwhelming and tiring

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    5. 4.0
      Former Employee, less than 1 year

      Understaffed

      Sep 8, 2021 - Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and decent control of hours

      Cons

      understaffed during shifts in both front and back of house

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    6. 2.0
      Current Employee, less than 1 year

      Not worth it

      Sep 22, 2021 - Anonymous Employee in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - flexible hours if you are a part time cashier or host - free meal every shift

      Cons

      - horrible district managers who did not seem to care about a failing location. - met the CEO Brett Schulman and he was not friendly towards our staff. - no breaks. -not enough employees. -lack of communication (many team members did not speak English so it was hard to communicate with them properly.) -pay was not great for the amount of work you are doing. some workers were making more money than the management was. (shift leads and assistant managers) -unorganized catering. Our store was always late getting catering deliveries out on time.

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    7. 2.0
      Former Employee, more than 8 years

      Watch for the Hook

      Sep 16, 2021 - General Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits and writing your own schedule.

      Cons

      Zoe’s is a dying concept. Cava who bought Zoe’s out is taking over . There is no support for the Zoe’s side . Zoe’s in Alabama is coming to a end .

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    8. 4.0
      Former Employee

      Ok

      Aug 24, 2021 - Prep Cook 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The food is great and you learn new things

      Cons

      Not too much opportunity to grow unless the managers say so

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    9. 3.0
      Current Employee, more than 1 year

      Senior Management to be desired

      Sep 2, 2021 - General Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      No fryers, no microwaves, great product to work with. Good benefits.

      Cons

      Upper management disconnected from store level operations.

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    10. 4.0
      Current Employee, more than 5 years

      Love Zoe’s

      Aug 12, 2021 - General Manager in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great promotion potential. Started with the company as someone with zero experience in restaurants and am currently a general manager.

      Cons

      Not a lot of work life balance. 50 hour work week minimum and you rarely only work 50.

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    Viewing 1 - 10 of 545 Reviews

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