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Zocdoc Reviews

Updated Dec 1, 2022

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Found 619 of over 639 reviews
4.1
84% Recommend to a Friend
Zocdoc CEO and  Co-Founder Oliver Kharraz
95% Approve of CEO

Found 620 of over 639 reviews

4.1
84%
Recommend to a Friend
95%
Approve of CEO
Zocdoc CEO and  Co-Founder Oliver Kharraz
Oliver Kharraz
240 Ratings

What people are saying about Zocdoc

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Top Review Highlights by Sentiment

Pros
Cons
  • "Inexperienced management(in 29 reviews)
  • "Sometimes managers are against when clients are asking to speak with them on the phone so Service has to deal with angry providers even though they don't have the same knowledge as the managers do.(in 20 reviews)
  • "Low pay and nothing great from it, just same work as other position but with more work and more stress.(in 18 reviews)
  • "Low salaries among peer organizations(in 14 reviews)
  • "By the end of my time at Zoc Doc I was the last person left from my initial training class.(in 9 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Zocdoc and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Fantastic culture and strong engineering

    Oct 17, 2022 - Software Engineer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-life balance + healthy management relationship Engineering projects that clearly align with company goals/revenue Generally honest C-suite that is responsive to questions/critique Friendships!

    Cons

    Increasing investments in overseas workers makes working across timezones sometimes difficult.

    Be the first to find this review helpful
  2. 4.0
    Former Employee, less than 1 year

    Decent sales job

    Nov 8, 2022 - Sales Development Representative (SDR) in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    friendly coworkers open office environment

    Cons

    many sales calls per day

    Be the first to find this review helpful
  3. Join the Zocdoc team
    See Our Latest Jobs
  4. 1.0
    Former Employee, more than 1 year

    -

    Nov 15, 2022 - Operations Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are very kind people

    Cons

    Not clear on actual expectations from management

    Be the first to find this review helpful
  5. 4.0
    Former Employee

    test

    Oct 17, 2022 - Brand Marketing 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good mission, good ceo, flexible work schedule

    Cons

    low budget for high expectations

    Be the first to find this review helpful
  6. 4.0
    Former Employee, less than 1 year

    Great launch pad for your career in almost any function/ industry

    Oct 7, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Flexible, great work-life balance, caring bosses - Ocean of opportunities PROVIDED you work towards them - High transparency - Easy internal movement

    Cons

    - Pay - Limited growth beyond Senior Manager

    Be the first to find this review helpful
  7. 5.0
    Current Employee

    Great place to work!

    Sep 23, 2022 - Strategy 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great environment, truly collaborative approach to business, strong mission

    Cons

    Soho location is not for everyone

    Be the first to find this review helpful
  8. 2.0
    Former Employee

    Be wary unless in Tech

    Sep 26, 2022 - Sales Operations in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employees who are very passionate about healthcare and making a difference. Incredibly smart employee base. Nice office perks like free food, cell phone stipend, and office happy hour. Nice flexibility. Certain departments have good career pathing.

    Cons

    Office Politics rule the Org Inexperienced Managers/leaders/lot of Egos 15 years and still no IPO Everyone out for themselves mentality. Promotions based on favoritism. Commission structure is a mess, no incentive to be a great seller.

    Continue reading
    1 person found this review helpful
  9. 1.0
    Current Employee, more than 5 years

    No Career Growth

    Oct 1, 2022 - Senior Software Engineer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very good at dangling a carrot in front and of a stick

    Cons

    Very stingy promotion structure. Awful pay in comparison to other startups this size. Very poor management and managers training, so many bad managers with very litttle experience. Every year they do a survey that has all the employees issues/concerns and speak about it publically but no action is ever taken to remedy these issues.

    Continue reading
    2 people found this review helpful
  10. 5.0
    Former Employee, more than 1 year

    Great culture

    Aug 24, 2022 - Enterprise Customer Success Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and team! Great benefits

    Cons

    Low salary, overworked, burnout throughout the team.

    Be the first to find this review helpful
  11. 5.0
    Former Employee, less than 1 year

    Great Culture!

    Aug 15, 2022 - Sales Development Representative in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Teams work together and want to see each other improve. Many opportunities to manage up or switch departments altogether.

    Cons

    Remote work bc of COVID hindered company culture

    Be the first to find this review helpful
Viewing 1 - 10 of 620 Reviews
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Zocdoc Reviews FAQs

Zocdoc has an overall rating of 4.1 out of 5, based on over 639 reviews left anonymously by employees. 84% of employees would recommend working at Zocdoc to a friend and 79% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Zocdoc employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Zocdoc. This rating has decreased by -6% over the last 12 months.

84% of Zocdoc employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zocdoc 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Zocdoc to be career development, culture, benefits and the cons to be senior leadership, compensation, management.

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Glassdoor has 639 Zocdoc reviews submitted anonymously by Zocdoc employees. Read employee reviews and ratings on Glassdoor to decide if Zocdoc is right for you.