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Zocdoc Reviews

Updated Dec 1, 2022

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Found 620 of over 639 reviews
4.0
84% Recommend to a Friend
Zocdoc CEO and  Co-Founder Oliver Kharraz
95% Approve of CEO

Found 620 of over 639 reviews

4.0
84%
Recommend to a Friend
95%
Approve of CEO
Zocdoc CEO and  Co-Founder Oliver Kharraz
Oliver Kharraz
240 Ratings

What people are saying about Zocdoc

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Top Review Highlights by Sentiment

Pros
Cons
  • "Inexperienced management(in 27 reviews)
  • "Sometimes managers are against when clients are asking to speak with them on the phone so Service has to deal with angry providers even though they don't have the same knowledge as the managers do.(in 20 reviews)
  • "Low pay and nothing great from it, just same work as other position but with more work and more stress.(in 17 reviews)
  • "no work life balance(in 16 reviews)
  • "Low salaries among peer organizations(in 12 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Zocdoc and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Fantastic culture and strong engineering

    Oct 17, 2022 - Software Engineer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-life balance + healthy management relationship Engineering projects that clearly align with company goals/revenue Generally honest C-suite that is responsive to questions/critique Friendships!

    Cons

    Increasing investments in overseas workers makes working across timezones sometimes difficult.

    Be the first to find this review helpful
  2. 4.0
    Former Employee, less than 1 year

    Decent sales job

    Nov 8, 2022 - Sales Development Representative (SDR) in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    friendly coworkers open office environment

    Cons

    many sales calls per day

    Be the first to find this review helpful
  3. Join the Zocdoc team
    See Our Latest Jobs
  4. 4.0
    Former Employee, less than 1 year

    Great launch pad for your career in almost any function/ industry

    Oct 7, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Flexible, great work-life balance, caring bosses - Ocean of opportunities PROVIDED you work towards them - High transparency - Easy internal movement

    Cons

    - Pay - Limited growth beyond Senior Manager

    Be the first to find this review helpful
  5. 4.0
    Former Employee

    test

    Oct 17, 2022 - Brand Marketing 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good mission, good ceo, flexible work schedule

    Cons

    low budget for high expectations

    Be the first to find this review helpful
  6. 2.0
    Current Employee, more than 3 years

    Aging startup dying on gurney

    May 4, 2022 - Software Engineer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice coworkers. A few very talented engineers.

    Cons

    Zocdoc is an old startup that has never quite made itself good enough to either go IPO or be bought by another company. The site is little more than a booking service for doctors who pay to maintain a presence on the site. The COVID stimulus to the health care market has temporarily bouyed them, but they aren't doing anything particularly interesting nor are they doing even that very well. You can feel this sense of failure all around the company. * Most of the best, most experienced engineers have left the company out of frustration with the company's vision, leaving a great gap in knowldge. * The final commit of one of my hardest working colleagues is an inline comment on the disorganization of the code * The company still rents three floors of prime Manhattan real estate but nobody wants to work there anyways. The rooms are empty an echo with failure. * Efforts to build internal culture fall flat because everyone can feel the company going nowhere fast. * Management has very few ideas on how to make this into a viable company, and just keep on recycling the same tired proposals and designs that weren't successful before. * Although there are some top-notch developers, many are barely out of their internship. The codebase is sloppy and inconsistent, despite the efforts of a few to clean it up

    13 people found this review helpful
  7. 2.0
    Former Employee

    Be wary unless in Tech

    Sep 26, 2022 - Sales Operations in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employees who are very passionate about healthcare and making a difference. Incredibly smart employee base. Nice office perks like free food, cell phone stipend, and office happy hour. Nice flexibility. Certain departments have good career pathing.

    Cons

    Office Politics rule the Org Inexperienced Managers/leaders/lot of Egos 15 years and still no IPO Everyone out for themselves mentality. Promotions based on favoritism. Commission structure is a mess, no incentive to be a great seller.

    Continue reading
    1 person found this review helpful
  8. 1.0
    Former Employee, more than 1 year

    -

    Nov 15, 2022 - Operations Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are very kind people

    Cons

    Not clear on actual expectations from management

    Be the first to find this review helpful
  9. 5.0
    Current Employee

    Great place to work!

    Sep 23, 2022 - Strategy 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great environment, truly collaborative approach to business, strong mission

    Cons

    Soho location is not for everyone

    Be the first to find this review helpful
  10. 2.0
    Former Employee, more than 1 year

    Unattainable goals/quotas, low pay for tech sales, great coworkers

    Aug 4, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    coworkers within the org were the best part of the job, unlimited PTO on Enterprise side, good mission and easy to get behind

    Cons

    Unattainable and constantly changing KPIs/goals/quotas, pay was dismal considering it's software sales, not a lot of incentive programming, improper training of privacy policies/regulations

    Continue reading
    5 people found this review helpful
  11. 4.0
    Current Employee, less than 1 year

    Awesome atmosphere, growth opportunity, lower end of competitive pay.

    Apr 30, 2022 - Inbound Sales Development Representative in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive but supportive team environment, great training and development, personalized care from managers. Very family friendly. Even though a large part of earnings is commission based, numbers needed are reasonable if you don't take any time off. Colleagues are smart and kind overall, this company hires good people and cares that they stick around.

    Cons

    No grace on quotas when you take time off of work - feels like you are punished for missing even one day of work. Pay is on lower end of market value and was non negotiable during hiring. If this improved I would rate 5 of 5 stars.

    Continue reading
    3 people found this review helpful
Viewing 1 - 10 of 620 Reviews
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Zocdoc Reviews FAQs

Zocdoc has an overall rating of 4.0 out of 5, based on over 639 reviews left anonymously by employees. 84% of employees would recommend working at Zocdoc to a friend and 79% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Zocdoc employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Zocdoc. This rating has decreased by -6% over the last 12 months.

84% of Zocdoc employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zocdoc 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Zocdoc to be career development, culture, benefits and the cons to be senior leadership, compensation, management.

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Glassdoor has 639 Zocdoc reviews submitted anonymously by Zocdoc employees. Read employee reviews and ratings on Glassdoor to decide if Zocdoc is right for you.