Zocdoc Reviews | Glassdoor

Zocdoc Reviews

Updated February 15, 2017
112 reviews

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5.0
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Zocdoc CEO and Co-Founder Oliver Kharraz
Oliver Kharraz
16 Ratings

112 Employee Reviews

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Pros
  • Good start up to start career, free lunch (in 62 reviews)

  • Zocdoc is a company filled with great people who are extraordinarily bright and caring (in 32 reviews)

Cons
More Pros and Cons

  1. "Just the beginning for us"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - People Team in New York, NY
    Current Employee - People Team in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zocdoc (More than 3 years)

    Pros

    A brilliant group of coworkers from all all walks of life/educational/professional backgrounds, coming together to tackle the major problems plaguing healthcare. Incredibly mission-driven, fulfilling work. A great work-life balance. A true meritocracy, where the harder you work, and the more relationships you develop, the faster you'll grow within the org.

    Are we perfect? No. We have a long road ahead of us. But we have the right leadership, a clear vision, and the best damn employees to turn us into a household name.

    Cons

    In a young-ish company like ours, things change. A lot. If you need to know you'll have X title by X date and make X amount of money, it may not be for you. We're a meritocracy, so the harder you work, the faster you'll climb the ladder. We have a ton of room for growth, from a cultural perspective as well as a business perspective, but we're getting there.

    Advice to Management

    Keep up the transparency. We want to know as much about failures as we do about wins. We want to know when there are hurdles and impasses. Continue keeping us in the loop about our product strategy and forecast.


  2. "Overall, amazing place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Subsidized health insurance, lots of opportunity to grow, casual work environment, good work-life balance. Zocdoc is growing fast which means there are lots of opportunities to contribute and grow in your current role.

    Cons

    Lots of change can lead to ambiguity in your role, the office could get spruced up a bit (it is an older building)

    Advice to Management

    Listen to, recognize, and reward your front-end employees. Make sure they understand their contribution to Zocdoc.


  3. Helpful (3)

    "Fun and supportive company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in New York, NY
    Current Employee - Senior Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zocdoc full-time

    Pros

    Really fun company! I have made great friends here. Tech team has a ton of cool activities planned for them throughout the year. Zocdoc used to be a bit behind in terms of tech, but 2016 has seen a LOT of changes. We are now fully embracing AWS and diversifying the kinds of frameworks and languages we use.

    Cons

    The office can be cramped. They are planning on renovating one of the floors of the building to expand but it's been a long work in progress.

    Advice to Management

    Finish up renovating the new floor and get some new chairs for people.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Zocdoc is a company filled with great people who are extraordinarily bright and caring. There are many opportunities to carve your own path, and take initiative to grow.

    Cons

    The pace at which we move can sometimes be overwhelming, but this is generally a positive thing for the company.

    Advice to Management

    I would advise management to ensure they are all aligned around company goals.


  6. Helpful (2)

    "Great Vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Administrator in Scottsdale, AZ
    Current Employee - Senior Systems Administrator in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zocdoc full-time (More than a year)

    Pros

    Cutting Edge Technology, start-up mentality

    Cons

    Different work flexibility policies for different departments. Depends on manager.

    Advice to Management

    Ensure all managers are drinking the cool aide.


  7. Helpful (1)

    "Amazing!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zocdoc full-time (More than a year)

    Pros

    I love working here. I feel like my managers truly support me - as an entry-level employee, I couldn't have found a better fit.

    Cons

    I can't think of a ton of cons, but feedback Zocdoc employees have provided in the past seem to be about transparency. I know the CEO is making this a huge priority, so I believe this is improving dramatically.

    Advice to Management

    Trust your employees and invest in career opportunities. Zocdoc has some of the most talented people I've ever met - make sure you give their work meaning.


  8. Helpful (1)

    "Zocdoc is the best!"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zocdoc part-time

    Pros

    Fun place to work. Great people. Working towards a great cause- to change the broken healthcare industry and help people get access to care. It feels good to be helping the world.

    Cons

    sometimes feels like part time team is separate from entire company.


  9. Helpful (1)

    "Account manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Zocdoc full-time (More than a year)

    Pros

    Fairly simple to get promoted to senior. Great benefits plus extra perks come along with the job. Starting as account associate is not bad at all

    Cons

    A lot of work on the back end. Highly demanding and competitive team. Most of your everyday duties is your responsibility.


  10. Helpful (1)

    "Best Place I've worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Team in New York, NY
    Former Employee - Service Team in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zocdoc part-time (More than a year)

    Pros

    Perks like meals, unlimited vacation and even development classes! Even for part time employees. This is obviously a company that cares about it's employees and loves promoting from within. Managers have always been incredibly supportive and pay attention to employees needs. When I started a new medication and I told my supervisor that I might be sleep for a few days, she (in all seriousness) asked me if I might need a nap break.

    Cons

    HOnestly, there aren't a lot. I can't speak for other departments, but the company culture I experienced is incredible. Since my job was part time, there is a lot of turnover, especially since almost everyone I worked with was a student, recent grad, artist, parent, or someone else with a passion outside of work. When I first started, training was not as consistant or clear as it was when I left.

    Advice to Management

    Keep being your great selves! Managers were always kind, encouraging and made it a point to be involved with employees' growth.


  11. "Insides Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Manager in New York, NY
    Current Employee - Inside Sales Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been at Zocdoc for over 3 years now and plan on staying for many years to come. The culture here is simple, if you work hard there is plenty of opportunity for career growth and you will be rewarded financially as well as having the satisfaction of knowing that you are helping patients get easier access to healthcare each and every day.

    Cons

    Lunch was rough here for a while, but recently its become amazing.

    Advice to Management

    Keep developing entry level employees. They will be your bench moving forward.



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