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Zocdoc

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Zocdoc Reviews

Updated Mar 16, 2023

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Found 631 of over 650 reviews
4.1
79% Recommend to a Friend
Zocdoc CEO and  Co-Founder Oliver Kharraz
93% Approve of CEO

Found 631 of over 650 reviews

4.1
79%
Recommend to a Friend
93%
Approve of CEO
Zocdoc CEO and  Co-Founder Oliver Kharraz
Oliver Kharraz
247 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "Inexperienced management(in 24 reviews)
  • "Sometimes managers are against when clients are asking to speak with them on the phone so Service has to deal with angry providers even though they don't have the same knowledge as the managers do.(in 21 reviews)
  • "Low pay and nothing great from it, just same work as other position but with more work and more stress.(in 21 reviews)
  • "Constant turnover with Low salaries and people are Not driven(in 14 reviews)
  • "No growth opportunity despite the fact that it is promised(in 8 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Zocdoc and is not affected by filters.

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  1. 5.0
    Current Employee

    Great Place to Work

    Feb 21, 2023 - Anonymous Employee in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Zocdoc is what every "cool" NYC tech company advertises, but it actually follows through. Great leadership that promotes the individual. Work life balance is great.

    Cons

    Turns out, solving healthcare is hard.

    1 person found this review helpful
  2. 5.0
    Current Employee

    Great remote culture

    Feb 18, 2023 - Senior Associate in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great resources for working remotely, company is for profit with a non-profit feel in their mission, fun culture in service dept

    Cons

    Pay could be better imo

    Continue reading
    Be the first to find this review helpful
  3. Join the Zocdoc team
    See Our Latest Jobs
  4. 5.0
    Current Employee, more than 1 year

    A great workplace with smart leadership

    Dec 23, 2022 - Enterprise Client Success Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Company culture is conducive to employee growth -Leadership that's adaptable -Good execution of product goals

    Cons

    Susceptible to macro environment trends

    Be the first to find this review helpful
  5. 5.0
    Current Employee

    Great job

    Dec 7, 2022 - Dental Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good with great coworkers and activity

    Cons

    Long hours and short breaks

    Be the first to find this review helpful
  6. 5.0
    Current Employee, more than 1 year

    Fantastic culture and strong engineering

    Oct 17, 2022 - Software Engineer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-life balance + healthy management relationship Engineering projects that clearly align with company goals/revenue Generally honest C-suite that is responsive to questions/critique Friendships!

    Cons

    Increasing investments in overseas workers makes working across timezones sometimes difficult.

    2 people found this review helpful
  7. 5.0
    Current Employee

    Great place to work!

    Sep 23, 2022 - Strategy 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great environment, truly collaborative approach to business, strong mission

    Cons

    Soho location is not for everyone

    Be the first to find this review helpful
  8. 5.0
    Former Employee, more than 1 year

    Great culture

    Aug 24, 2022 - Enterprise Customer Success Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and team! Great benefits

    Cons

    Low salary, overworked, burnout throughout the team.

    Be the first to find this review helpful
  9. 5.0
    Former Employee, less than 1 year

    Great Culture!

    Aug 15, 2022 - Sales Development Representative in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Teams work together and want to see each other improve. Many opportunities to manage up or switch departments altogether.

    Cons

    Remote work bc of COVID hindered company culture

    Be the first to find this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Great culture, love the team!

    Aug 12, 2022 - Data Scientist in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work life balance(wfh available) , nice and supportive team, good salary.

    Cons

    Haven't found the cons yet.

    Be the first to find this review helpful
  11. 5.0
    Current Employee

    Great culture, and lots of oppurtunity for growth

    Aug 9, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I've never worked in a more inclusive workplace with more opportunities for growth.

    Cons

    Not many really come to mind honestly.

    Be the first to find this review helpful
Viewing 1 - 10 of 631 Reviews
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Zocdoc Reviews FAQs

Zocdoc has an overall rating of 4.1 out of 5, based on over 650 reviews left anonymously by employees. 79% of employees would recommend working at Zocdoc to a friend and 78% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Zocdoc employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Zocdoc. This rating has decreased by -7% over the last 12 months.

79% of Zocdoc employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zocdoc 4.3 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Zocdoc to be senior leadership, career development, benefits and the cons to be compensation, management.

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Glassdoor has 650 Zocdoc reviews submitted anonymously by Zocdoc employees. Read employee reviews and ratings on Glassdoor to decide if Zocdoc is right for you.