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Zocdoc Reviews
Updated Mar 28, 2023
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Found 631 of over 652 reviews
76% Recommend to a Friend
89% Approve of CEO
Found 633 of over 652 reviews
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Recommend to a Friend
Approve of CEO
Oliver Kharraz
248 Ratings
Opens the Fishbowl by Glassdoor site in a new window
Top Review Highlights by Sentiment
Pros
Cons
- "Sometimes managers are against when clients are asking to speak with them on the phone so Service has to deal with angry providers even though they don't have the same knowledge as the managers do." (in 20 reviews)
- "Low pay and nothing great from it, just same work as other position but with more work and more stress." (in 19 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Zocdoc and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Great culture, not great pay
Mar 28, 2023 - Onboarding Success Manager in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Fun people, good culture, good perks
Cons
Not good money nor good career pathing
- Former Employee, more than 1 year★★★★★
Great company/people, some role ambiguity
Mar 27, 2023 - Enterprise Customer Operations Associate in New York, NYRecommendCEO ApprovalBusiness OutlookPros
The company is great, people are awesome, fun perks. Be a part of a fast-paced and successful company actually working to help people.
Cons
Ambiguous roles, hard to pivot to other teams internally.
- Current Employee, more than 1 year★★★★★
Good place to work at
Mar 25, 2023 - Marketing Operations Associate in PuneRecommendCEO ApprovalBusiness OutlookPros
amazing team to work with.
Cons
I can't think of any
- Former Employee, more than 1 year★★★★★
Pros
Work culture and good leadership
Cons
No skill development, less compensation
- Current Employee★★★★★
Poor pay, good colleagues
Mar 14, 2023 - Customer Success Manager in New York, NYRecommendCEO ApprovalBusiness OutlookPros
- Good teammates - Hyrbid work environment
Cons
- low pay - working on pilots and sacrificing doesn’t help you
- Current Employee, more than 3 years★★★★★
Pros
Great company culture, good opportunity for career growth
Cons
Can sometimes take some time for changes to be made when needed.
- Current Employee, less than 1 year★★★★★
Great place to work
Mar 4, 2023 - Provider Data Operations Researcher in PuneRecommendCEO ApprovalBusiness OutlookPros
Good people around you who will help you grow
Cons
Things could get monotonous at times
Continue reading - Current Employee★★★★★
Discrimination sweeped under the rug
Feb 24, 2023 - Senior Software EngineerRecommendCEO ApprovalBusiness OutlookPros
- Fully remote work and opportunity to move to different states/countries - Great colleagues
Cons
- Poor work life balance for engineers. It's not uncommon to see people commiting very late into the night. This is a personal experience from mine but I faced heavy and constant discrimination from my manager and his manager in the most recent part of my tenure. As a person of color this is something that I find very important to fight when it's present. When I brought this to the attention of my superiors they shut me out of the conversation and came back saying they found no evidence of discrimination without even working with me throughout the process. To make matters worse, my manager's manager was part of the group trying to figure out if discrimination had happened. I don't know how common this is in other departments but if you're someone who cares about DE&I I'd suggest treading a light foot around this company.
Continue reading - Current Employee★★★★★
Great Place to Work
Feb 21, 2023 - Anonymous Employee in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Zocdoc is what every "cool" NYC tech company advertises, but it actually follows through. Great leadership that promotes the individual. Work life balance is great.
Cons
Turns out, solving healthcare is hard.
- Current Employee★★★★★
Great remote culture
Feb 18, 2023 - Senior Associate in Phoenix, AZRecommendCEO ApprovalBusiness OutlookPros
Great resources for working remotely, company is for profit with a non-profit feel in their mission, fun culture in service dept
Cons
Pay could be better imo
Continue reading
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Zocdoc Reviews FAQs
Zocdoc has an overall rating of 4.1 out of 5, based on over 652 reviews left anonymously by employees. 76% of employees would recommend working at Zocdoc to a friend and 78% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
76% of Zocdoc employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zocdoc 4.3 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Zocdoc to be senior leadership, career development, benefits and the cons to be compensation, management.
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