Zodiac Pool Systems Reviews | Glassdoor

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Zodiac Pool Systems Reviews

Updated January 18, 2018
75 reviews

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4.6
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Zodiac Pool Systems CEO Bruce Brooks
Bruce Brooks
51 Ratings

75 Employee Reviews

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Pros
  • Good work life balance but hard work is rewarded (in 4 reviews)

  • A great place to work, with awesome company values where employees and customers come first (in 5 reviews)

Cons
  • Doesn't equipp one for a good customer service (in 3 reviews)

  • No vision, no culture, no fun, warranty issues and product failure a big issue (in 2 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Growing Company with a "family feel" yet progressive culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Vista, CA
    Current Employee - Manager in Vista, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zodiac Pool Systems full-time (Less than a year)

    Pros

    Zodiac is growing and adding many new employees. The company has done a great job preserving its warm and positive corporate culture while welcoming new staff and incorporating fresh ideas and perspective.

    Zodiac is a progressive company and, in an effort to offer work life balance, has a fabulous benefit of a 9/80 work week with every other Friday off.

    Zodiac has leaders that truly care about their people and see their success is dependent upon their employees' success. It is a supportive culture where people understand how their individual roles tie into company goals / results.

    New hires coming in are impressive! We are lucky to have their expertise and varied backgrounds, especially as we blend them with long term tenured employees. Companies can get stale when they don't infuse teams with new talent.

    Many internal promotions- lots of organic professional growth which helps retention and reduces turnover.

    Tuition reimbursement and good benefits.

    4% 401K match!

    Cons

    Parking is tough as we're growing so fast and outgrowing our facility!
    No onsite gym but there is a gym membership reimbursement.

    Advice to Management

    Communicate with your teams as to the growth and expansion plans. HR should share statistics on turn over and internal promotions as some employee chatter and previous reviews point to high turnover rates yet our real turnover seems very low compared to the national and regional averages. Make sure we are prepared to scale... we need IT infrastructure, tools and more physical space/ parking. Would love a casual dress code everyday as most of San Diego's corporate offices now allow jeans everyday, not just Fridays.

    Thank you for the 9/80- its amazing to have every other Friday off... Feels like 5 extra weeks of vacation each year!


  2. "One Big Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Service Representative in Dallas, TX
    Current Employee - Territory Service Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zodiac Pool Systems full-time (More than a year)

    Pros

    Its truly one big family with all the love and support to do your job. Company really takes care and pampers employees.

    Cons

    Sometimes job goes into the night.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zodiac Pool Systems full-time (Less than a year)

    Pros

    Great team, good company values, excellent customer service and lots of exciting growth.

    Cons

    Really don’t have anything negative to say. It’s not an easy job but for those who have drive and passion it is a good place to be.

    Advice to Management

    Keep up a great job!

    Zodiac Pool Systems Response

    Jan 11, 2018 – HR Director

    Thank you for your feedback. Glad you brought up all our growth opportunities- its such an amazing time for the company!


  4. Helpful (1)

    "No chance for intenal evovlement if in customer op's."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Vista, CA
    Former Employee - Customer Service Representative in Vista, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zodiac Pool Systems full-time (More than a year)

    Pros

    The Pay was ok, but could have been better. Although all goals are met per yearly reviews only 20ct/hourly were added to next years salary. That does not even acount for the inflation!

    Cons

    Customers would tell us chabges that were made by the company before our supervisors would know them. Doesn't equipp one for a good customer service! Favoritism is also a big issue.

    Advice to Management

    Managers/Supervisors should know the basics of how to manage or supervise a groupd of people in terms of, planning, problem-solving, analyzing sheets and numbers, organized, rolemodel behaviour,etc. School them, if you hire them from within!!!


  5. "Technical Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Sales Manager in Dallas, TX
    Current Employee - Technical Sales Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zodiac Pool Systems full-time (Less than a year)

    Pros

    Great compensation package with excellent benefits. Every other Friday off is amazing. The culture is alive and living as stated, not something tell tell others and hope to have someday.

    Cons

    Career path opportunities may require relocation.

    Advice to Management

    Bruce, great job casting the vision and working the plan. From the bottom looking up I see amazing leadership in those supporting the cultural and driving toward our mission. “Create the perfect pool experience”


  6. "Happy to be part of the team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager in Tucson, AZ
    Current Employee - Territory Sales Manager in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zodiac Pool Systems full-time (More than a year)

    Pros

    Great place to work!

    Cons

    I have not encountered a con

    Advice to Management

    You're doing a great job!

    Zodiac Pool Systems Response

    Jan 11, 2018 – HR Director

    When you hire the best and keep talent engaged (like yourself!) how can it be anything other than a great place to work! Glad you agree


  7. "Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vista, CA
    Current Employee - Anonymous Employee in Vista, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zodiac Pool Systems full-time (More than 5 years)

    Pros

    Open and honest communication in a dynamic atmosphere.

    Cons

    Fast paced environment with multiple projects to manage. Too many meetings

    Advice to Management

    Keep listening. Invest in your teams.

    Zodiac Pool Systems Response

    Jan 11, 2018 – HR Director

    Sorry, I would have responded sooner but I was in a meeting! I'll make sure your feedback gets funneled up to the top, its such a balance of keeping the right people informed and having too many... More

  8. Helpful (1)

    "Technical Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Sales Manager in Fort Lauderdale, FL
    Current Employee - Technical Sales Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zodiac Pool Systems full-time (More than 10 years)

    Pros

    Been with my company for almost 15 years now. We are progressive, the leader in the market, innovative, and work closely as a team. We have great leadership within the organization and the company continues to improve daily on our personal and professional lifestyles.

    Cons

    We have grown so fast in the last 3-5 years that is hard to keep up with all that is going on. A lot of new people to try to get to know as well as train. Some departments are harder to grasp due to the nature of the position so it might take longer to train.


  9. "Best place to work hands down!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical and Warranty Support Representative in Vista, CA
    Current Employee - Technical and Warranty Support Representative in Vista, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zodiac Pool Systems full-time (Less than a year)

    Pros

    The atmosphere and comradery in the office is like no other. Friendly and helpfull at every turn. All of the managers are willing to help when needed and the customer service that is given is one of the greatest I have seen and it is encouraged to help out the customer as much as possible. Great people, great customer service and great opportunities for learning. And getting every other Friday off is a great idea

    Cons

    To be honest, I have not found any cons at Zodiac

    Advice to Management

    Keep it up! I have never had managers of your quality and professional attitude and always there for your employees. I have never said this to a manager, "Thank you, you are the most personal and professional managers I have ever had the chance to work with."


  10. "Nice and fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mechanical Engineer in Vista, CA
    Current Employee - Mechanical Engineer in Vista, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zodiac Pool Systems full-time (Less than a year)

    Pros

    5 - 4 days /alternated weeks with 9 hours/day

    Cons

    Company is far from home (Huntington Beach). Have to rent a room to stay during the weekday.

    Advice to Management

    Get more training for Oracle (not so friendly to use)

    Zodiac Pool Systems Response

    Sep 21, 2017 – HR Director

    We love our Fridays off every other week! Great suggestion on additional Oracle training, I'll speak to the appropriate leaders and give them the feedback. Thanks!!


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