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Zomato Employee Reviews about "work environment"

Updated Jan 18, 2021

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Found 116 of over 1,832 reviews

3.9
76%
Recommend to a Friend
85%
Approve of CEO
Zomato CEO Deepinder Goyal
Deepinder Goyal
1,068 Ratings
Pros
  • "Best work place enjoyable flexible work environment good pay scale(in 109 reviews)

  • "Quite good work culture in Zomato(in 96 reviews)

  • Cons
  • "Work life balance can go for a toss sometimes(in 142 reviews)

  • "No work life balance in company(in 61 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "work environment"

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    1. 4.0
      Current Employee

      Great Company

      Jul 15, 2019 - Customer Service Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Zomato has a Good work environment

      Cons

      This Position requires Long Hours

      1 person found this review helpful

      Zomato Response

      People Team

      Hey! Thanks for your review. We're constantly working towards making Zomato the #1 place to be for all our employees. Your support and patience is appreciated.

    2. 2.0
      Former Employee, less than 1 year

      Hindsight is 20/20

      Oct 22, 2015 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really fun work environment; great first "real-world" job because Zomato was laid back, showed us the ropes, trained us on basic tools like Excel, the inner workings of Gmail, etc. Very lateral culture where we were friends with our bosses. I truly enjoyed working with all 20 of my coworkers; it's rare that you find a group so cohesive. Also, working for a food company is enjoyable because it's relatable and tangible in a tech industry that's often not...everyone loves to eat, so it's an easy thing to get behind. Pretty good benefits as well.

      Cons

      No office, just a coworking space which we were scheduled to move 3 different times in 3 months. Terrible organization. The leadership is unaware of how to effectively spend money, so they get a lot in funding, tell us we all don't have to worry about our jobs because we're well-funded and secure, and then boom, less than a month later they realize their "strategy for the U.S." isn't working and lay off the entire US workforce, around 300 people. No warning. In hindsight, it's clear that Zomato lacked the necessary leadership and business savvy, and they were simply bleeding cash. Also, the pay was very VERY minimal for living in San Francisco.

      Continue reading
      7 people found this review helpful
    3. 2.0
      Former Employee

      It's a shame

      Nov 25, 2015 - Operations in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyable work environment with a huge potential for intellectual and professional engagement; fun people with generous benefits; great office; global reach delivers a unique perspective for employees.

      Cons

      Complete lack of transparency; managers rarely answer e-mails, making it hard to understand metrics for success; "Golden Circle" is hard to penetrate and often has more weight than the everyday peons; lack of clarity on strategy or how to be successful; general mistrust and suspicion of employees. There were so many talented people that worked here; it's a shame that the company couldn't just stick with the plan and execute. Just as traction was being established, the decision to shut down most operations was made. All that cash invested, and yet the team wasn't given enough time to deliver.

      Continue reading
      2 people found this review helpful
    4. 4.0
      Former Intern

      Internship at Zomato

      Aug 16, 2017 - Anonymous Intern 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very flexible and fun place to work. Did a lot of work that my seniors did so was a great learning experience. Managers were very accessible as well. Open offices.

      Cons

      Sometimes the work wasn't too structured which can be bad for people that crave that kind of work environment.

      Be the first to find this review helpful
    5. 2.0
      Former Employee, less than 1 year

      Blindsided with national layoffs

      Oct 16, 2015 - Content Team Lead 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people in your local office are like your family. It was fun to hire for culture. Flexible work schedule and "creative" work environment. Being around other foodies with love of food and being social. Co-workers in content were awesome and great to work with (US, Canada and most in India). For the record, most were given a severance.

      Cons

      Being a Team Lead you were really nothing more than a project manager for India. India micromanaged the hell out of the US and it failed. No budget. For example, had to ask to purchase basic supplies for the kitchen and restrooms in the office. "Trying" sales with content associates, then later firing those CAs who didn't make the switch. Um, Zomato is valued at over $1Billion (reported by Tech Crunch). The answer to everything was "we're a start-up" and "you control your own destiny". So cliche. 2 cycles of declining employee culture surveys, and Zomato execs tried to spin it as a positive (even posted the spin on Facebook). Zero direction from leadership. The execs in India (if they stay around more than a few months, article about this too) keep things very hush-hush and there was no leadership in the US from VPs or TVPs. No transparency in Zomato. For example, things on the tool (internal systems for updating information on website) would either be broken often, or something would be added or removed with no warning or input/explanation. You had to ask why, and then wait a day with the timezone change. There never was a clear direction how to move up in the country (career-wise). I will say, the hiring managers can sell the Kool Aid, heck I drank it. But there really is nothing behind door number 1, 2 or 3. The only safe team(s) to join in US are sales and ops. But really, if you consider a job with Zomato after what they did to Urbanspoon and 10% of their employees, you're asking for it.

      Continue reading
      5 people found this review helpful
    6. 4.0
      Current Employee, less than 1 year

      Good Atmosphere

      Apr 18, 2017 - Content Intern in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment Met new friends They threw us good office parties

      Cons

      Lots of commuting Not a lot of oppurtunities moving forward

      Continue reading
      Be the first to find this review helpful
    7. 4.0
      Former Employee

      Summer Temporoary Content Associate

      Jul 14, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent tech start-up, very fun work-environment

      Cons

      Clear separation between full-time employees and temps - higher ups shouldn't make others feel menial or inferior!

      Be the first to find this review helpful
    8. 3.0
      Current Employee

      Ok first full time job out of College

      Dec 30, 2015 - Content Associate in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great co workers, fun work environment, approachable team lead and supervisor. Good severance package.

      Cons

      Completed same mundane tasks for first few weeks on the job.There didn't seem to be much room for growth within company. The whole content team got let go 3 months into the job.

      2 people found this review helpful
    9. 2.0
      Former Contractor, less than 1 year

      Content Coordinator

      Oct 25, 2018 - Content Coordinator in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment, team guidance, young start up feel so everyone was very motivated and excited still + benefits package, hours were 10-6 you can work OT

      Cons

      They laid off half the staff - not a stable company

      Be the first to find this review helpful
    10. 4.0
      Former Employee, more than 1 year

      Key Accounts Manager

      Jan 18, 2021 - Key Accounts Manager in Gurgaon, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best work place enjoyable flexible work environment good pay scale

      Cons

      Management is little dummy managers are not practical enough to understand

      Continue reading
      Be the first to find this review helpful
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